0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Customer Journey Mapping Tools
Page 4

Customer Journey Mapping Tools Software with API (2026) - Page 4

Last updated: March 2026

1 filter applied

Features

API

Third-Party Integrations(74)

A/B Testing(46)

Activity Dashboard(69)

Activity Tracking(58)

Integrated with

WordPress(22)

Slack(23)

Shopify(24)

Gmail(10)

Google Analytics 360(25)

Pricing model

Free(29)

Open Source(5)

Free Trial(57)

One Time License(0)

Subscription(72)

Devices supported

Mac(26)

iPad(17)

Android(19)

Linux(22)

Web-based(90)

iPhone(19)

Windows(35)

Organization types

Small Business(82)

Non Profit(34)

Large Enterprises(87)

Public Administrations(27)

Freelancers(33)

Mid Size Business(82)

User rating

All Reviews

& up

(75)

& up

(79)

& up

(79)

90 software options

Sort by

Sponsored

TCS Customer Intelligence & Insights

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based tool for customer data management.

TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

Read more about TCS Customer Intelligence & Insights

Users also considered

Webtrekk

3.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Europe's Independent Premium Customer Analytics Platform

Webtrekk is a digital intelligence and marketing analytics software that gives you complete control over your online digital marketing reports and portfolio. Webtrekk provides valuable insights and KPI's needed to help maximize your enterprises online performances and business development potential, along with search engine optimization and online marketing.

Read more about Webtrekk

Users also considered

Mapp Marketing Cloud

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Data handled. Engagement automated. Marketers liberated.

Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered

Cheetah Digital

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise Multi-channel Campaign Management

With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered

Kitewheel

(0)

Real-time customer journey management

Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey.

Read more about Kitewheel

Users also considered

Scuba

(0)

Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

Read more about Scuba

Users also considered

Cemantica

(0)

Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

Read more about Cemantica

Users also considered

appYuser

(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

Read more about appYuser

Users also considered

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered

smpl.

(0)

Customer journey mapping tools with communication channels

Simpl is an omnichannel customer journey mapping platform that enables businesses to design and build a seamless client journey that rewards behavior and loyalty to your brand. The system provides customer communication tools by acting at the right time for the right customer with on-site scenarios, recommendation widgets, and interactive web pushes.

Read more about smpl.

Users also considered

Insightech

(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

Read more about Insightech

Users also considered

Qemotion

(0)

Emotional and semantic analysis software

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

Read more about Qemotion

Users also considered

EthOS

(0)

Great Experiences Start With Great Research

EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

Read more about EthOS

Users also considered

Cadena.nuaio

(0)

Multichannel platform to communicate with your audiences in

Cadena.nuaio is a platform that allows you to automate your Communications through multiple channels. All in one place.

Read more about Cadena.nuaio

Users also considered

Adobe Customer Journey Analytics B2B Edition

(0)

B2B customer journey mapping tool

Adobe Customer Journey Analytics B2B Edition is an analytics tool for visualizing cross-channel data across the B2B customer lifecycle. It integrates person and group-based journey data from online and offline sources, enabling analysis of touchpoints across individuals, buying groups, accounts, and opportunities. Real-time dashboards and customizable reports unify customer data, helping marketing and sales teams collaborate to achieve shared revenue goals.

Read more about Adobe Customer Journey Analytics B2B Edition

Users also considered

page 4 of 4

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.