App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Market Research
Freshdesk

Market Research Software Integrated with Freshdesk (2026)

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

All apps

Leaders

Filter results

Features

Survey Builder(9)

Reporting/Analytics(13)

API(13)

Third-Party Integrations(12)

Access Controls/Permissions(12)

Integrated with

Google Analytics 360(7)

Google Sheets(6)

HubSpot CRM(8)

Mailchimp(11)

Microsoft Power BI(3)

Salesforce Sales Cloud(4)

Slack(11)

Zapier(10)

Zendesk Suite(11)

Pricing model

Free(7)

Open Source(1)

Free Trial(8)

One Time License(0)

Subscription(11)

Devices supported

Mac(5)

iPad(9)

Android(10)

Linux(6)

Web-based(14)

iPhone(10)

Windows(6)

Organization types

Small Business(13)

Non Profit(11)

Large Enterprises(14)

Public Administrations(10)

Freelancers(8)

Mid Size Business(13)

User rating

All Reviews

& up

(14)

& up

(14)

& up

(14)

14 software options

Sort by

Typeform

4.7

(945)

671

239

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Interactive form builder for data collection

visit website

Capture richer insights with adaptive surveys, AI-powered follow-ups, and faster analysis of patterns and trends.

Zonka Feedback

4.8

(68)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn feedback into intelligence, action, and growth

learn more

Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

XEBO.ai

4.5

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based Feedback Management Solution

learn more

Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

XM for Strategy & Research

4.7

(424)

323

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer insights & brand research survey management tool

learn more

Qualtrics CoreXM is the the most trusted enterprise market research platform in the world to capture, analyze and act on data. Our flexible platform features make it easy to build beautiful, complex surveys with state of the art features. Track consumer behavior across diverse segments.

Read more about XM for Strategy & Research

Users also considered

Sprinklr

4.3

(90)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media management, analytics & strategy planning.

learn more

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Survicate

4.6

(99)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Collect, analyze, and act on customer feedback

learn more

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Dovetail

4.6

(97)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-native operating system for customer intelligence.

learn more

Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

Jotform

4.7

(2.7K)

622

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based form builder tool for digital forms.

learn more

Create and deploy powerful market research surveys in minutes with Jotform Enterprise.

VideoPeel

4.8

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Video capturing platform for collecting customer testimonial

learn more

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

Alida

5.0

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience and survey management software

learn more

Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

Xoxoday

4.4

(260)

155

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Global rewards, recognition, loyalty and incentive solutions

learn more

An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

SurveySparrow

4.4

(121)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for creating and managing feedback and surveys

learn more

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

InMoment

4.4

(28)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer and employee experience management software

learn more

Market Experience (MX) focuses on intelligence from the broader market—competitors, non-purchasers, and other market dynamics not contained within traditional CX programs. The MX Cloud helps you understand how to differentiate from competitors, attract new customers, and identify emerging trends.

SurveyMonkey

4.6

(10.4K)

6.8K

2.9K

496

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online survey and feedback collection platform

learn more

SurveyMonkey empowers marketers with the market, customer, and brand insights needed to better reach target audiences, inform full-funnel and multi-touchpoint strategies, and build a beloved brand.

Related categories

Marketing Attribution

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.