Sprinklr Pricing, Features, Reviews & Comparison of Alternatives

Sprinklr Reviews

Sprinklr

Social media management, social analytics and strategy planning

4.25/5 (4 reviews)
29,253     32,066

Sprinklr´s Social CRM and Social Governance modules can be used to manage all your social profiles from one single platform. The Social Engagement product by Sprinkl can be used to monitor and respond to the high volume of conversations happening across multiple social media channels. Separate message traffic into queues and set workflows to route conversations to the right teams. Tag messages using custom macros and rules and view conversation threads.

Use Sprinklr's social Listening insights to monitor competition, track audience engagement and measure sentiment, moods and market trends. Social Publishing can be used to create, share and target content. The editorial calendar and organizational compliance and approval rules can be used to ensure consistent content and brand messaging. All your sourced and produced contect can be protected using the Social Asset Management module. Share and reuse successful content and identify the best performing content and content producers.

Sprinklr can be used to colloborate on social camapaigns, from design to launch. Use reporting metrics from multiple channels to show the effectiveness of your content on ROI. You can also use Sprinklr to build social apps, as well as to monitor social activity from any mobile device, anywhere and anytime.
www.sprinklr.com

Sprinklr Reviews (4)

Latest reviews

 Fun and engaging

Read the full review
Reviewed 14th of March by Alison Benney

 

 Good attempt, but isn't the all-in-one solution I need.

I use the social media listening dashboard. While it's nice that it listens to Facebook and Twitter, I'd also expect it to listen to Instagram. Moreover, we created different decks for different purposes, and each deck should be able to auto-refresh and keep me at that position on the page.

Read the full review
Reviewed 14th of March by Craig Poitier

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Sprinklr Category Leaders

Reviews
Integrations
Mobile
Media
Security

#11 in Social Media Marketing

View full ranking
35
6
11
14
4

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Sprinklr Screenshots (3)

Sprinklr screenshotSprinklr screenshotSprinklr screenshot

Specifications

Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based, Mobile Web App
Supported Countries
Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Sprinklr Pricing

Contact sales or request a tour for more product pricing information

Competitors Pricing

Percolate

Pricing model: One-time License, Subscription

eClincher

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Zoho Social

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Sprinklr also visited

Key Features of Sprinklr

  • Social Engagement
  • Social Campaign Management
  • Social Listening Insights
  • Social Apps
  • Social CRM
  • Mobile Suite
  • Social Publishing
  • Command Center: Device Independent Display Infrastructure
  • Social Asset Management
  • Sprinklr Certifications
  • Social Distributed
  • Social Governance
  • Social Automation
  • Social Reporting
  • Social Enterprise Integration

Benefits

- Sprinklr supports Twitter, Facebook, LinkedIn, Google+, YouTube, Instagram, Foursquare, Flickr, Slideshare, Tumblr, WordPress, Zendesk, Livechat, Bazaar Voice, Survey Monkey, Clarabridge, Sina Weibo, Tencent Weibo, Renren, and VK.

- Slice and dice drill-down queries that can be immediately saved and “injected” into conversation or reporting dashboards for subsequent examination.

- Use Sprinklr to track campaigns and conversions, optimize conatent placement and deployment.

- Build a 360 degree profile views of your customers over time and across hundreds of channels by integrating a Social CRM

- Build your own custom social apps and run A/B testing, as well as having access to a selection of ready-to-go apps. Schedule deployment and manage app versioning.

Alternatives to Sprinklr

Videos

Alison Benney

Fun and engaging

14/03/2017

Pros

The dynamic presentation, eye catching and informative windows are great for events, would be practical.

Cons

Cost for our small international organization would be too high, would need a budget version of Sprinklr.

Rating breakdown

Value for money
Ease of use
Features

Frequency of use: Other

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Craig Poitier

Good attempt, but isn't the all-in-one solution I need.

14/03/2017

I use the social media listening dashboard. While it's nice that it listens to Facebook and Twitter, I'd also expect it to listen to Instagram. Moreover, we created different decks for different purposes, and each deck should be able to auto-refresh and keep me at that position on the page.

Pros

Real-time social media post integration.

Cons

Lack of tooling and customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Maritza  Moreno

A great tool for moderation and content management!

14/10/2016

The team has used it with multiple clients in order to gain insights for the listening module, set up alerts, and measure. We also work to manage all content through Sprinklr.

Pros

Great for creating filters and different ways to cut and slice the mentions data. The moderation team can efficiently see all conversations and respond within the tool. The content is easy to upload and manage. The overview for social listening also works great to provide high-level and more in-depth analytics.

Cons

For someone who has limited knowledge of social queries and Boolean logic, it can be hard to get used to the set-up to create queries and keywords. Depending on your mentions limit, you might not be able to track all competitor conversations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mandy Lin

powerhouse software to manage social media channels

06/10/2016

Sprinklr has a very robust channel management software. It is not intuitive but it is very powerful. Better for big enterprise companies than small companies. Listening software improving but weaker than overall software.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more