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Social Media Monitoring Software Integrated with Freshdesk (2026)

Last updated: April 2026

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6 software options

YouScan logo

Social listening platform powered by image recognition

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Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Trello logo

Visual collaboration tool for shared project perspectives

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Marketing teams of all sizes are using Trello to launch go-to-market strategies, plan editorial calendars, and keep all project planning in sight across the team. Trello is the command center that connects all your work to show status updates, due dates, and comment back and forth to teammates.

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SemanticForce logo

eCommerce intelligence and customer service platform.

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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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Improvado logo

Marketing analytics and intelligence platform

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Improvado is a powerful ETL platform that seamlessly extracts data from 500+ sources, applies smart transformations, and delivers unified insights to your preferred destination. With 15 pre-built data transformation recipes, you can instantly standardize metrics and run cross-channel analysis.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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