@EASE Reviews

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time. Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.

Pros: We are able to easily capture and track: donor info, donation summaries, and donor trends to help us achieve our fundraising goals. We are able to pull and analyze practically any report that we desire, which is helpful with forecasting campaigns and evaluating our successes. It is also a great tool for scheduling grants, proposals, and Impact Reports, which is important with fundraising and...

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The longer I use @Ease, the more I like it - I'll need to run a new kind of report and find the parameters there already. The basic data entry is very easy to do and the accounting data is easy to set up - the System Maintenance options are sensible and easy to set up.

Time is always an issue for any organization especially if you have a smaller number of staff taking care of multiple tasks. I find the EASE program easy to learn and the emailing of receipts efficient & time saving. Our rep is wonderful - always responding quickly with solutions to questions that can be unique to our charity.

Sharron and the crew at Batsch Group are on top of the fundraising world. Always just a phonecall or email away with guidance or advice, with a variety of tutorials and webinars for every situation. I highly recommend @Ease for all of your fundraising needs.

I have been using this software since 2005. When doing mass mail outs Q Express works well with mail merge. Easy to get new donors into the system with Import utility. Customer support is always there to help us.

We manage a donor and member database of just over 2000 and growing. Sharron Batsch and the @ease software enables us do do just that. Manage, organize & take control of tracking, receipting, and most importantly acknowledgement of our donors & members. The database is shared among Administration and Professional Development. We have received excellent training from Sharron and absolutlely the very best support.

@ease is a big part of helping our agency to achieve our fundraising goals

All my development information is consolidated in one spot. No more using Access, Excel or QuickBooks to record information. All available at the click of a button!

As an Executive Director of a small foundation, I know it is important for me to have access to information as I need it. @Ease has been a great software to use that has been very friendly for someone like me who is not afraid to get their hands in!

Everything is in one place. I can run amazing reports. It far out performs DonorPerfect or Raisers Edge and it is Canadian.

@ Ease is the only fundraising tool I am familiar with. I find it very easy to use and maintain and like the reports I can generate from it. I really appreciate how available Sharron is when it comes to needing any type of help or information. I enjoy the tutorials and classes that are provided.

Always great support from Sharron and team whenever needed. Just a phone call away. Easy fundraising database to work with. Great program for generating reports especially when working with auditors and year end.

Creating reports for finances and CRA. Tracking our donations and campaigns..

I have been using @ease for 8 years. Sharron and her team offer excellent support! @Ease is user friendly and I am able to provide reports, mail lists, etc in minutes.

@EASE has made tracking specific groups very easy. It has also given us a easy and well informed list of all of our contacts, contributions, and helped immensely with charitable receipting and with our fundraising project.

Using @Ease is very easy and quick. Not at all cumbersome like some databases. The Q-Xpress feature makes pulling information quick and easy.

My experience with @Ease is been excellent. Pleasant to talk to the customer service and the tech support. I have all good praises with @ease people and the software.

Like many a fundraiser, when I was hired I got very little orientation/training. I saw the tutorials etc but had little time to go through them and less time to attend training in Edmonton. There were some internal IT issues as well, so ease of use score is certainly partly on our side to blame. The phone support I receive is outstanding and provided very quickly so that's the best part of my user experience.

@ease has been effective for tracking all donations for our agency and providing reports on donors, contacts and information for our board. It takes time to use and learn but if offers so much more than what we utilize. The purpose of purchasing @ease was that our agency could "grow" into using more features and have it as an agency used database for tracking all external contacts, especially...

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Even though I still struggle on occasion I don't know what I'd do without the support contract. We have been with @Ease for over 7 years and its truly a program worth learning. I'm sure if we used it to full capacity the benefits would be even greater!

Processing donations and printing receipts are fast and easy. Can track proposals and correspondences relating to a donor, volunteers etc. Generating various reports is simple. Import utility is the best. Bringing in new data and updating existing data is very simple with this. Excellent support from Sharron and her staff. Easy to do updates & upgrades. I learnt a lot by just clicking on the tutorials. I always enjoy the training classes done by Sharrron. I have been using this software for 10 years and I never had any complaints. Now we have started using Donate Now and it is working well for us.

the @Ease program is continually being upgraded and new features added to ensure top performance. Customer service has prompt reaction time with on line assistance to solve any problems.