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Bonterra Apricot vs PlanStreet Comparison (2026)

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Bonterra Apricot logo

Bonterra Apricot

PlanStreet logo

PlanStreet

Overview

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

Create an Impact with PlanStreet's secure Patient Case Management Software. Organize Cases and Programs. Get started with $60/user/month!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

226

5

4

3

2

1

110

83

18

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.3

47

5

4

3

2

1

26

17

0

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

“Apricot has some very powerful reporting add ons like Results Reporting and ImpactHub, but most users can't access that information.”
AW

Alexsander W.

Data Manager

“I have always found Apricot to be a fantastic means of tracking client outcomes and experiences as well as attendance, demographics, goals, referrals and associated contacts relevant to their care plans.”
Verified reviewer profile picture

Jacquelyn V.

Case Manager I

“I like that we can customize forms to fit our needs and there are numerous templates from form designer that can be put to use.”
MO

Maxwell O.

Program Manager

Pros

“Their support team is very timely with tickets and they are quick to jump on a virtual call to walk you though something.”
CD

Christina D.

Sr. Program Manager

“It's easy to add new staff and remove old staff, and the help desk is responsive.”
SB

Suzanne B.

CEO

“I love the clean UX and the ability to integrate all of our programs across all of our cases.”
KH

Kathryn H.

Executive Director - Mental Wellness Center

Cons

“For example, I wanted to build a report that showed if a client had been marked as attending a program, but didn't have an enrollment for that program and it was impossible from my end.”
AW

Alexsander W.

Data Manager

“Thus, when adding a document that is back-dated, or editing the submission of older entries....the order of the data becomes disorganized.”
Verified reviewer profile picture

Jacquelyn V.

Case Manager I

“Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle.”
SD

Shirlee D.

DOO

Cons

“This makes it very difficult to use PlanStreet when trying to acquire data or even use it for daily operations.”
LM

Lauren M.

Student Governance Coordinator

“Reports builder is an amazing tool but has been difficult to learn and still has bugs to be worked out.”
KH

Kathryn H.

Executive Director - Mental Wellness Center

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Authorization Tracking
  • Batch Processing
  • Bed Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Candidate Profiles
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Verification
  • Denial Management
  • Docket Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dues Management
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Email Tracking
  • Employee Management
  • Event Scheduling
  • Financial Management
  • For Group Therapy
  • For Healthcare
  • For Nonprofits
  • For Substance Abuse Therapy
  • Forecasting
  • Forms Management
  • Fund Accounting
  • Fundraising Management
  • GDPR Compliance
  • Generative AI
  • Goal Setting/Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • ICD-10 Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Lab Integration
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Pre-Registration
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Trust Accounting
  • User Management
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features167
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Authorization Tracking
  • Batch Processing
  • Bed Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Candidate Profiles
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Verification
  • Denial Management
  • Docket Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dues Management
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Email Tracking
  • Employee Management
  • Event Scheduling
  • Financial Management
  • For Group Therapy
  • For Healthcare
  • For Nonprofits
  • For Substance Abuse Therapy
  • Forecasting
  • Forms Management
  • Fund Accounting
  • Fundraising Management
  • GDPR Compliance
  • Generative AI
  • Goal Setting/Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • ICD-10 Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Lab Integration
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Pre-Registration
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Trust Accounting
  • User Management
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Elation
  • Google Calendar
  • Google Drive
  • MRI Property Management
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal Payments
  • QuickBooks Online
  • Square Payments
  • Stripe Payments
  • Total integrations11
  • Elation
  • Google Calendar
  • Google Drive
  • MRI Property Management
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal Payments
  • QuickBooks Online
  • Square Payments
  • Stripe Payments

Alternatives

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