Bloomerang vs Donorbox

DonorPerfect

DonorSnap

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Donorbox

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Church Relations Director

All of the customer support people I've worked with have been knowledgeable and very quick in their response. When we began managing another non-profit we immediately converted their database to Bloomerang without even considering other options.

Regional Director

The customer service has a quick response back, is always accurate is accessing my needs and showing me a solution.  

Bloomerang tracks and manages the relationships you have with and manages the relationships you have with donors, volunteers, staff, board members, sponsors, prospects, and other constituents so that you can build relationships that last.

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Advocate Management

Alerts/Notifications

Alumni Management

Attendance Management

Auction Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Collaboration Tools

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Dashboard

Data Import/Export

Document Storage

Donation Tracking

Donor Discovery

Donor Management

Electronic Payments

Email Distribution

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Event Management

Event Scheduling

Event Ticketing

Filtering

Forms Management

For Nonprofits

Fundraising Management

Gift Matching Management

Goal Setting/Tracking

Grant Management

Historical Trend Analysis

Interaction Tracking

Member Database

Membership Management

Mobile Access

Mobile Giving

Monitoring

Multi-Campaign

Multi-Channel Communication

Online Forms

Online Giving

Payment Processing

Personalization

Pledge Management

Real-Time Analytics

Real-Time Notifications

Real-Time Updates

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Social Media Integration

Social Promotion

Summary Reports

Surveys & Feedback

Task Management

Task Scheduling

Third-Party Integrations

Volunteer Management

Web Forms

Website Integration

By industry, Bloomerang reviewers are most commonly professionals in non-profit organization management (49%). The most frequent use case for Bloomerang cited by reviewers is fundraising & donor management (69% of reviewers).

Users and use cases

Most reviewers indicate Bloomerang offers strong value for money, especially for small nonprofits, and they appreciate the scalable pricing and transparent fees. However, some users say costs rise with add-ons, and a few find expenses hard to justify.

Value for money

The Bloomerang integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with Bloomerang), QuickBooks Online (an accounting product, 4.0), and Bloomerang Fundraising (a fundraising product, 4.7).

Integrations

Bloomerang is a donation management tool with key features that include donation tracking, donor management, reporting and analytics, contact management, online giving, payment processing, and more.

Bloomerang

Web-based

iPad

iPhone

Android

Chromebook

Windows

Blackbaud Raiser's Edge NXT

Little Green Light

Salesforce Sales Cloud

Bonterra Network for Good

Neon CRM

Virtuous

Blackbaud eTapestry

DonorView

GiveSmart

Givebutter

OneCause

HubSpot CRM

Keela

CharityEngine

GoFundMe Pro

Eleo

Bloomerang CRM

Limited and clunky email templates

41% of reviewers feel negative about Email Templates. Reviewers say the email and letter template tools lack customization options and advanced formatting features. They report that editing and designing emails can be cumbersome, with limited ability to preload branding or easily adjust layouts. Some users find the process of navigating templates slow and multi-step, and mention that the editor is less robust compared to other email platforms. Reviewers indicate that these constraints hinder their ability to create professional, responsive communications efficiently.

Cumbersome information search experience

Director of Guest Experience

I don't like that there isn't a way to look up people by their info (phone, address, etc.).

exec director

I also find it clumsy that you have to have separate letters when searching for constituents and transactions.  

45% of reviewers feel negative about Information Search. Reviewers indicate that searching for information within the system can be inefficient and sometimes confusing. They say filters and search functions are not always intuitive, requiring multiple steps or exact spelling to locate records. Some users report difficulties sorting or finding data by different fields, such as phone numbers or addresses, and mention that managing large datasets can be time-consuming. Reviewers find that these limitations slow down their workflow and make routine tasks more tedious.

Remote team collaboration benefits

99% of reviewers feel positive about Team Collaboration. Reviewers indicate that the platform allows their teams to collaborate efficiently, even when working remotely or with external contractors. They appreciate being able to assign tasks, update prospect interactions, and onboard new team members with ease. Some users say the support and training provided by the company make it easier for less tech-savvy teams to adapt. Reviewers find that the system’s intuitive design and responsive support team help their organizations stay organized and productive, regardless of team size or technical background.

Extensive training webinar resources

Development Director

Their frequent webinars are excellent to keep you up on new trends, ideas, and sharing best practices and their on-demand classes on how to use the database are extremely helpful.

97% of reviewers feel positive about Webinars. Reviewers appreciate the wide range of free, regularly scheduled webinars covering both product usage and broader industry topics. They say these webinars help them stay updated on best practices, new trends, and software features. Some users report that the on-demand library and training sessions are invaluable for onboarding new staff and deepening their understanding of the platform. Reviewers find that the educational resources support their professional development and help their organizations maximize the software’s value.

Immediate chat support assistance

Office Coordinator

Every time I have an issue or question, I can log onto the chat and have my situation resolved in minutes.

Grant Writing and Donor Care

Any question we have, we pop on the chat feature and we get an immediate answer and the best, most patient, kind responses.

98% of reviewers feel positive about Chat Support. Reviewers appreciate being able to access live chat support quickly whenever they encounter questions or issues. They say the chat feature connects them with knowledgeable representatives who provide immediate, personalized assistance, often resolving problems within minutes. Some users report that having transcripts of chat sessions is helpful for future reference. Reviewers indicate that this responsive support reduces downtime and increases their confidence in using the software, especially when navigating complex tasks or learning new features.

Executive Director

The donor engagement tools and clean reporting helped our organization better understand supporters and make more informed fundraising decisions.

We also wished there were more flexible pricing options based on nonprofit income or scale, which would make the platform more accessible for smaller organizations.

We also found some reporting and data management functions required extra steps, which made certain workflows less efficient.

Operations manager

Bloomerang is overall an excellent product with many good integrated features that allows us to simplify our management of donors and donations.

Teacher

The software is user-friendly and offers great tools for managing donors and tracking fundraising efforts.

Marketing and Volunteer Coordinator

Bloomerang helps keep all of your information in one place and connects well to systems like Zapier, etc.

Deputy Director

We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months.

There is no address label feature or a way to directly print an address and name to an envelope.

The chat help function is also very helpful and responsive. If I ever run into a problem, they usually have an answer for me within a few minutes.

Director of Advancement

that allows for easy reporting and recognition of donor gifts.  

Board President

No glaring challenges but a few glitches around the kindful integration that could improve like the functionality of the crowdsourcing and event pieces that are causing duplicates but also not allowing changes to be made to pages etc.

Owner

A new employee can be trained on the basic features in a matter of hours, or even teach themselves just clicking around.

Director of Donor and Alumni Relations

I say there are limitations to every CRM but Bloomerang has by far been the easiest to navigate, and the support team is always very helpful if we hit any speed bumps.

Manager of Annual Fund

All of its basic functions necessary for tracking a donor through a donor-lifecycle also made it a great foundational CRM.

Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing.

Reporting is SO easy - you don't have to have a strong understanding of queries, etc. - you just have to understand the concept of filters.

Some features do not exist or require additional payment.

Administrative Director

I don't like that we can't build an email from scratch anymore.

It's extremely user friendly and makes donor management seamless.

I like the recently updated dashboard that provides at a glance donor retention rate, campaign progress, donation tracking, and first time donor identification.

Development Manager

It helps connect the dots between the development team and our donor management strategies, and the finance team and their need for immaculate reconciliation with data, dates, amounts, and details.

Church Relations Liaison

Our non-profit organization uses Bloomerang for maintaining donor records and tracking funding, running reports and sending mass communications.

Intern Engineer

Its ability to track donor retention rates, send customized emails, and generate valuable reports helps nonprofits build strong relationships with their donors and optimize their fundraising efforts.

Director of Development

You also can create tasks with due dates to help keep you on track.

Bloomerang is a comprehensive donor CRM tha

The switch to Bloomerang was caused by the need for our non-profit to begin utilizing new technology to track not only communication, but honors bestowed, event attendance and registration, and donations.

It is user friendly with a eye appealing layout.

Customer service was top notch and the platform itself is easy to use.

Bloomerang's features were pretty inflexible, so selecting features for a report became a fight.

There is also limited opportunity to customize the fundraising pages.

Consultant - Bloomerang user/trainer

Donor retention, donor cultivation, moves management, strategic plan goals and the ability to track progress against goals.

They advised us to hire a web developer, but we worked with two and they could not work with the forms.

Bloomerang integrates well with QGiv - we used both for fundraising/ticket sales for events and end of year giving.

Senior Development Manager

We use Bloomerang at our non-profit, which raises $10M. As a team of one, I rely on Bloomerang to keep me organized and make reporting + tax receipts quick and easy.

Director of Resource Development

The only drawback is there is not a way to segment these two things, where donation information could be kept not visible to those using it for volunteer management.

Bloomerang vs Donorbox Comparison (2026)

Bloomerang

Donorbox

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives