Electronic Form Solutions Pricing, Features, Reviews & Comparison of Alternatives

Pros
The cost is fantastic for the capabilities of the product, and the customer service is amazing- the team respond within hours and are always available to jump on a call. When I've had any queries, they've been answered on the same day, and always with a 'nothing is too much trouble' attitude. This is greatly appreciated as a small team.

Cons
So far we haven't encountered any problems to report on, as everything we've asked for has been done.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I have received excellent customer service while using this product. I always receive a quick response and I am able to move forward no matter what comes up. It is a team effort and I feel like the team at eformsolutions is an extension of my staff. I also like how innovations are always being planned to improve the software and meet the needs of customers.

Cons
Everything I have needed my applications to include has been available. In one case, a change I needed in a feature was not available when I launched the application cycle, but it was minor. The change was being made and will be available for next year's application cycle. A short wait, in the end, for improved functionality.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Software works well and is pretty straightforward. It is flexible for entities to customize their scholarship process.

Cons
1. Launch a mobile application 2. Push notification that references have been received and the app is ready for submittal 3. Revision of challenge codes to picture format 4. Ability to move through pages without having to save each page 5. More consistency in where the save buttons are located – sometimes at the bottom sometimes upwards to the right 6. The no attachment for transcripts is not apparent that the document has been attached 7. Reference notified or completed section is unclear 8. Clean up of users by deleting affects the application – deleting a person as a reference user deletes the reference. The deletion of a user should not affect the application contents 9. There is only one selection under User Type field and that is Applicant – need to eliminate 10. Reminders are set at 7 days before end of scholarship period – more reminders should be included at more than just one interval 11. User defined general instructions could be included within the application once the account is set up 12. System to notify applicant that their reference email address was undeliverable/failed 13. Graduation date field format needs to display format (MM/DD/YYYY) 14. Essay word count needs to be expanded to 750 15. Ability to upload reference letters in lieu of email address 16. Add upload SAT/ACT documents like the transcripts 17. Reporting writing capability to extract information from the applications 18. Several applicants couldn’t upload transcripts due to file size – increase

Rating breakdown

Likelihood to recommend: 8/10

Pros
Our foundation offers approximately 160 scholarships each year. We have around 100 funds that generate the scholarships. Instead of students completing multiple applications (and deciding which ones they qualify for) our software combines all of the applications into one. Students focus on completing one application and the scholarship system filters qualified applications into the appropriate reviews. Our reviewers only see qualified applications. And our donors are pleased with more quality applications.

Cons
The application is very customizable. This is a great feature. However, it can make managing the system more difficult as the application grows larger and the user creates multiple customizations. It is best to keep things simple when you can, and contact support when you need it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Using the online platform was a simple way for our company significantly reduce the amount of resources used in the administration of the scholarship program. I like that virtually every area of the software was customizable to our needs. But frankly, the very best part of the eforms scholarship platform was our support person [SENSITIVE CONTENT HIDDEN]. He was quite honestly, the most responsive, accommodating vendor I have ever worked with.

Cons
I wish the software had more self-serve functionality in the set-up stages. Inputting the copy on my own would have been a time saver for us and eforms.

Rating breakdown

Likelihood to recommend: 9/10