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Everyone that we have dealt with on the team have been excellent to work with and the transition to the new tool has been seamless.
I have no negative comment on Optimy (teams or tool).
The customer service is always very responsive and great at assisting with any questions or customization.
Cons": not flexible enough => still need manual workload.
My experience has been very positive and filled with great customer service and support at every stage.
What I liked most about the software was it's adaptability - making a bespoke tool possible for Aon. The team at Optimy were also always accessible and helpful and kept to deadlines and budgets.
We appreciate the continuous support and improvement concerns from all Optimy teams, from the 1st contact with the salesperson to the technical teams.
Overall the experience has been positive and I hope to be able to introduce others to the platform.
You can find all the information you nedd at any time, anywhere, as far as you have connection on the internet. Powerful reminder which gives you peace of mind.
The Optimy Solution is an excellent tool to centralise all of our projects and to have a global view on all the sponsoring activities across the world which make global reporting quicker and easier.
Optimy has been a lifesaver to track sponsorship requests including budget, table attendees, marketing materials, etc.
The system is very user friendly and has helped us to streamline our grant management processes.
It's been a 2 years regular conversation on the tool and how to make it more user friendly for the 1st time users and more impacttful for the reporting.
The software is easy to use for both administrators and end users. It was quick to get started.
Everyone that we have dealt with on the team have been excellent to work with and the transition to the new tool has been seamless.
I have no negative comment on Optimy (teams or tool).
The customer service is always very responsive and great at assisting with any questions or customization.
Cons": not flexible enough => still need manual workload.
My experience has been very positive and filled with great customer service and support at every stage.
What I liked most about the software was it's adaptability - making a bespoke tool possible for Aon. The team at Optimy were also always accessible and helpful and kept to deadlines and budgets.
We appreciate the continuous support and improvement concerns from all Optimy teams, from the 1st contact with the salesperson to the technical teams.
Overall the experience has been positive and I hope to be able to introduce others to the platform.
You can find all the information you nedd at any time, anywhere, as far as you have connection on the internet. Powerful reminder which gives you peace of mind.
The Optimy Solution is an excellent tool to centralise all of our projects and to have a global view on all the sponsoring activities across the world which make global reporting quicker and easier.
Optimy has been a lifesaver to track sponsorship requests including budget, table attendees, marketing materials, etc.
The system is very user friendly and has helped us to streamline our grant management processes.
It's been a 2 years regular conversation on the tool and how to make it more user friendly for the 1st time users and more impacttful for the reporting.
The software is easy to use for both administrators and end users. It was quick to get started.
Everyone that we have dealt with on the team have been excellent to work with and the transition to the new tool has been seamless.
I have no negative comment on Optimy (teams or tool).
The customer service is always very responsive and great at assisting with any questions or customization.
Cons": not flexible enough => still need manual workload.
My experience has been very positive and filled with great customer service and support at every stage.
What I liked most about the software was it's adaptability - making a bespoke tool possible for Aon. The team at Optimy were also always accessible and helpful and kept to deadlines and budgets.
We appreciate the continuous support and improvement concerns from all Optimy teams, from the 1st contact with the salesperson to the technical teams.
Overall the experience has been positive and I hope to be able to introduce others to the platform.
You can find all the information you nedd at any time, anywhere, as far as you have connection on the internet. Powerful reminder which gives you peace of mind.
The Optimy Solution is an excellent tool to centralise all of our projects and to have a global view on all the sponsoring activities across the world which make global reporting quicker and easier.
Optimy has been a lifesaver to track sponsorship requests including budget, table attendees, marketing materials, etc.
The system is very user friendly and has helped us to streamline our grant management processes.
It's been a 2 years regular conversation on the tool and how to make it more user friendly for the 1st time users and more impacttful for the reporting.
The software is easy to use for both administrators and end users. It was quick to get started.
Overall, I like the product. There are some kinks that are still being worked out and hopefully that will come soon.
I'm still frustrated at the lack of integration between Blackbaud's suite of products.
I really enjoy the ease of use (after some training).
This is confusing for people who use the portal, but do not use Blackbaud grantmaking regularly.
Helps to keep track of grant information in a database that is easy to search. Overwhelming amount of functions.
Too much work and room for error. I feel the pricing is high and not consistent between their clients.
We like being able to build custom reports and automate reminders, and it's easy to pull up a grant history or run a tax status check.
We had to switch away from GIFTS as it became a burden for us to control and was full of unnecessary tools.
I like that it integrates with the financial component and that now is an online platform.
Unfortunately, Grantmaking is missing many key components. The User Interface is clunky and not-intuitive.
It's one of the most robust systems out there. Many options to run reports.
Part of the reason we stuck with Blackbaud when transitioning from Gifts Classic is because we were moving to FENXT for our financial software.
We can customize the applications and reports to fit our needs. I am able to run reports or queries to see detailed information on payments, outstanding reports, applications, budget items, etc.
The document check in/out feature is not designed well. It's designed to check documents out of the system and back in.
Overall, I like the product. There are some kinks that are still being worked out and hopefully that will come soon.
I'm still frustrated at the lack of integration between Blackbaud's suite of products.
I really enjoy the ease of use (after some training).
This is confusing for people who use the portal, but do not use Blackbaud grantmaking regularly.
Helps to keep track of grant information in a database that is easy to search. Overwhelming amount of functions.
Too much work and room for error. I feel the pricing is high and not consistent between their clients.
We like being able to build custom reports and automate reminders, and it's easy to pull up a grant history or run a tax status check.
We had to switch away from GIFTS as it became a burden for us to control and was full of unnecessary tools.
I like that it integrates with the financial component and that now is an online platform.
Unfortunately, Grantmaking is missing many key components. The User Interface is clunky and not-intuitive.
It's one of the most robust systems out there. Many options to run reports.
Part of the reason we stuck with Blackbaud when transitioning from Gifts Classic is because we were moving to FENXT for our financial software.
We can customize the applications and reports to fit our needs. I am able to run reports or queries to see detailed information on payments, outstanding reports, applications, budget items, etc.
The document check in/out feature is not designed well. It's designed to check documents out of the system and back in.
Overall, I like the product. There are some kinks that are still being worked out and hopefully that will come soon.
I'm still frustrated at the lack of integration between Blackbaud's suite of products.
I really enjoy the ease of use (after some training).
This is confusing for people who use the portal, but do not use Blackbaud grantmaking regularly.
Helps to keep track of grant information in a database that is easy to search. Overwhelming amount of functions.
Too much work and room for error. I feel the pricing is high and not consistent between their clients.
We like being able to build custom reports and automate reminders, and it's easy to pull up a grant history or run a tax status check.
We had to switch away from GIFTS as it became a burden for us to control and was full of unnecessary tools.
I like that it integrates with the financial component and that now is an online platform.
Unfortunately, Grantmaking is missing many key components. The User Interface is clunky and not-intuitive.
It's one of the most robust systems out there. Many options to run reports.
Part of the reason we stuck with Blackbaud when transitioning from Gifts Classic is because we were moving to FENXT for our financial software.
We can customize the applications and reports to fit our needs. I am able to run reports or queries to see detailed information on payments, outstanding reports, applications, budget items, etc.
The document check in/out feature is not designed well. It's designed to check documents out of the system and back in.
This is such a great solution for organizations looking to easily collect, evaluate, award, and track grant applications.
I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end.
They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.
I miss her now that our regular sessions are done.
I am so pleased with Grant Lifecycle Management. It has made my Grant process so much easier as everything is online (we came from a PDF/paper application).
I really have very little that I don't like. A minor drawback is that the system cannot fully integrate our board meeting process, because we have a very set process.
I really enjoy the interface and customer support has always been excellent.
Application process - to complete/approve applications is a little tricky. I am only a year into utilizing the software for reporting.
This software is very user friendly. We surveyed our grantees after implementing GLM and received all positive reviews.
This software has helped automate and streamline our discretionary grant processes. It has saved us a lot of time on manually executing our grant processes.
The website setup, platform flexibility and tech support are fantastic.
I have had a very positive experience with Foundant from the beginning.
I liked that after the in-depth training, our CSM was able to easily and relatively quickly recreate our previous grant application into the Foundant system.
We have the Standard license and it easily handles all aspects of grant making. The software is logical, intuitive and easy to learn.
This system made our grant process so simple for our users, both applicants and evaluators. We went from the stone age of paper to the simplicity of a completely integrated system.
The system has saved us so much time and paper. I would never go back and look forward to the day when we can fully integrate with CommunitySuite as well.
This is such a great solution for organizations looking to easily collect, evaluate, award, and track grant applications.
I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end.
They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.
I miss her now that our regular sessions are done.
I am so pleased with Grant Lifecycle Management. It has made my Grant process so much easier as everything is online (we came from a PDF/paper application).
I really have very little that I don't like. A minor drawback is that the system cannot fully integrate our board meeting process, because we have a very set process.
I really enjoy the interface and customer support has always been excellent.
Application process - to complete/approve applications is a little tricky. I am only a year into utilizing the software for reporting.
This software is very user friendly. We surveyed our grantees after implementing GLM and received all positive reviews.
This software has helped automate and streamline our discretionary grant processes. It has saved us a lot of time on manually executing our grant processes.
The website setup, platform flexibility and tech support are fantastic.
I have had a very positive experience with Foundant from the beginning.
I liked that after the in-depth training, our CSM was able to easily and relatively quickly recreate our previous grant application into the Foundant system.
We have the Standard license and it easily handles all aspects of grant making. The software is logical, intuitive and easy to learn.
This system made our grant process so simple for our users, both applicants and evaluators. We went from the stone age of paper to the simplicity of a completely integrated system.
The system has saved us so much time and paper. I would never go back and look forward to the day when we can fully integrate with CommunitySuite as well.
This is such a great solution for organizations looking to easily collect, evaluate, award, and track grant applications.
I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end.
They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.
I miss her now that our regular sessions are done.
I am so pleased with Grant Lifecycle Management. It has made my Grant process so much easier as everything is online (we came from a PDF/paper application).
I really have very little that I don't like. A minor drawback is that the system cannot fully integrate our board meeting process, because we have a very set process.
I really enjoy the interface and customer support has always been excellent.
Application process - to complete/approve applications is a little tricky. I am only a year into utilizing the software for reporting.
This software is very user friendly. We surveyed our grantees after implementing GLM and received all positive reviews.
This software has helped automate and streamline our discretionary grant processes. It has saved us a lot of time on manually executing our grant processes.
The website setup, platform flexibility and tech support are fantastic.
I have had a very positive experience with Foundant from the beginning.
I liked that after the in-depth training, our CSM was able to easily and relatively quickly recreate our previous grant application into the Foundant system.
We have the Standard license and it easily handles all aspects of grant making. The software is logical, intuitive and easy to learn.
This system made our grant process so simple for our users, both applicants and evaluators. We went from the stone age of paper to the simplicity of a completely integrated system.
The system has saved us so much time and paper. I would never go back and look forward to the day when we can fully integrate with CommunitySuite as well.
Pros and Cons from Bonterra Development + Digital users
+15
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
I enjoyed the ability to get an entire University on board and working in the same direction. Additionally, the ability to coordinate accounts is very helpful.
Payroll module is difficult to obtain reports without manipulation and combinations.
MIP has one of the best non-profit accounting solutions out there, with its robust reporting, multiple segmentation of accounts, and ease of reviewing history in the database.
No switch to do Cash Accounting Basis-built to use Accrual Basis only. No cash forecast model built in s/w.
The system itself has been around for a good while. For that reason, they have built a strong product if you are in the non-profit sector looking for some flexibility.
When I used this software it was missing a few of the key features we needed which made it difficult for us to seamlessly move from one customer stage to another.
It offers a very good customer support system who help in setting up the accounting system initially and also help during operation if need be.
The information can still be obtained; it just takes longer. No "Balance Sheet by Month" report.
I really like that you can't go in and make changes to items once you post them. It's more stable than QuickBooks was regarding this matter.
It's rather "picky" and often difficult to use, following the steps takes some time to get used to. Changing which bank to cut checks out of is not easy for a new user to find.
It offers the ability to use a flexible chart of accounts with the ability to utilize unlimited segments, making it easy to users to manage multiple funds and programs.
It is true fund accounting solution well suited for small-sized to mid-sized organization. Comes with lots of features.
The product is very comprehensive and meets all of our needs. A bit pricey but worth the money.
I like that it's tailored to the nonprofit company, so we can allocate expenses and revenues to specific grants.
This is a solid software program with options to add modules for organization needs. We have several departments that are monitored through this program.
We'd prefer a system that did not require annual updates performed by our applications team, but it's something we can live with. Customer support is helpful but can be hard to reach at times.
I enjoyed the ability to get an entire University on board and working in the same direction. Additionally, the ability to coordinate accounts is very helpful.
Payroll module is difficult to obtain reports without manipulation and combinations.
MIP has one of the best non-profit accounting solutions out there, with its robust reporting, multiple segmentation of accounts, and ease of reviewing history in the database.
No switch to do Cash Accounting Basis-built to use Accrual Basis only. No cash forecast model built in s/w.
The system itself has been around for a good while. For that reason, they have built a strong product if you are in the non-profit sector looking for some flexibility.
When I used this software it was missing a few of the key features we needed which made it difficult for us to seamlessly move from one customer stage to another.
It offers a very good customer support system who help in setting up the accounting system initially and also help during operation if need be.
The information can still be obtained; it just takes longer. No "Balance Sheet by Month" report.
I really like that you can't go in and make changes to items once you post them. It's more stable than QuickBooks was regarding this matter.
It's rather "picky" and often difficult to use, following the steps takes some time to get used to. Changing which bank to cut checks out of is not easy for a new user to find.
It offers the ability to use a flexible chart of accounts with the ability to utilize unlimited segments, making it easy to users to manage multiple funds and programs.
It is true fund accounting solution well suited for small-sized to mid-sized organization. Comes with lots of features.
The product is very comprehensive and meets all of our needs. A bit pricey but worth the money.
I like that it's tailored to the nonprofit company, so we can allocate expenses and revenues to specific grants.
This is a solid software program with options to add modules for organization needs. We have several departments that are monitored through this program.
We'd prefer a system that did not require annual updates performed by our applications team, but it's something we can live with. Customer support is helpful but can be hard to reach at times.
I enjoyed the ability to get an entire University on board and working in the same direction. Additionally, the ability to coordinate accounts is very helpful.
Payroll module is difficult to obtain reports without manipulation and combinations.
MIP has one of the best non-profit accounting solutions out there, with its robust reporting, multiple segmentation of accounts, and ease of reviewing history in the database.
No switch to do Cash Accounting Basis-built to use Accrual Basis only. No cash forecast model built in s/w.
The system itself has been around for a good while. For that reason, they have built a strong product if you are in the non-profit sector looking for some flexibility.
When I used this software it was missing a few of the key features we needed which made it difficult for us to seamlessly move from one customer stage to another.
It offers a very good customer support system who help in setting up the accounting system initially and also help during operation if need be.
The information can still be obtained; it just takes longer. No "Balance Sheet by Month" report.
I really like that you can't go in and make changes to items once you post them. It's more stable than QuickBooks was regarding this matter.
It's rather "picky" and often difficult to use, following the steps takes some time to get used to. Changing which bank to cut checks out of is not easy for a new user to find.
It offers the ability to use a flexible chart of accounts with the ability to utilize unlimited segments, making it easy to users to manage multiple funds and programs.
It is true fund accounting solution well suited for small-sized to mid-sized organization. Comes with lots of features.
The product is very comprehensive and meets all of our needs. A bit pricey but worth the money.
I like that it's tailored to the nonprofit company, so we can allocate expenses and revenues to specific grants.
This is a solid software program with options to add modules for organization needs. We have several departments that are monitored through this program.
We'd prefer a system that did not require annual updates performed by our applications team, but it's something we can live with. Customer support is helpful but can be hard to reach at times.
I appreciate having such a comprehensive database of my constituents. The reports are so useful for gathering data for comparison or building reports for the Board and fairly easy to figure out.
After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
I love how user-friendly this CRM is, and have really been enjoying its reporting and analytical abilities. Getting the information I need from the constituent data we have has never been easier.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
We migrated our records seamlessly into Bloomerang and have hit the floor running. The customer service is top notch, super responsive and helpful.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
The thing I like most about Bloomerang is the integration features. Being able to track and send information quickly and seamlessly is super important to our team.
I have lost over $450 per month in revenue because of this.
Excellent software- worth the money, great for fundraising beginners who are still familiarizing themselves with donation entering and data management.
Customer service is amazing. All the representatives are patient, kind, and so knowledgable about Bloomerang.
The product is easy to use, does what we need it to do efficiently and the chat function for questions is AMAZING and so helpful.
Our overall experience with Bloomerang has been terrific. We have much better reporting functionality, we track interactions more effectively.
They help me weed through the data I don't need to get to what really matters. The support team is awesome, friendly, knowledgeable and willing.
I have found the conversion process to be easy and user friendly. There is relatively good customer service, and most of the challenges we have are easily solved.
Transparency for the administrative team, ease of use, and great integrations is bringing lots of benefits in terms of our records, protocols, and our ability to reach our donors.
The ease of the product is amazing and if you don't understand how to do something new the video's and training will walk your through it step by step with ease.
The email integration is good. The chat function to get support is amazing, they walk you through everything.
Bloomerang has helped us solve the disconnect between gaining a new prospect to helping with on boarding, follow up, and full implementation. The integration with Benevon has been priceless.
I appreciate having such a comprehensive database of my constituents. The reports are so useful for gathering data for comparison or building reports for the Board and fairly easy to figure out.
After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
I love how user-friendly this CRM is, and have really been enjoying its reporting and analytical abilities. Getting the information I need from the constituent data we have has never been easier.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
We migrated our records seamlessly into Bloomerang and have hit the floor running. The customer service is top notch, super responsive and helpful.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
The thing I like most about Bloomerang is the integration features. Being able to track and send information quickly and seamlessly is super important to our team.
I have lost over $450 per month in revenue because of this.
Excellent software- worth the money, great for fundraising beginners who are still familiarizing themselves with donation entering and data management.
Customer service is amazing. All the representatives are patient, kind, and so knowledgable about Bloomerang.
The product is easy to use, does what we need it to do efficiently and the chat function for questions is AMAZING and so helpful.
Our overall experience with Bloomerang has been terrific. We have much better reporting functionality, we track interactions more effectively.
They help me weed through the data I don't need to get to what really matters. The support team is awesome, friendly, knowledgeable and willing.
I have found the conversion process to be easy and user friendly. There is relatively good customer service, and most of the challenges we have are easily solved.
Transparency for the administrative team, ease of use, and great integrations is bringing lots of benefits in terms of our records, protocols, and our ability to reach our donors.
The ease of the product is amazing and if you don't understand how to do something new the video's and training will walk your through it step by step with ease.
The email integration is good. The chat function to get support is amazing, they walk you through everything.
Bloomerang has helped us solve the disconnect between gaining a new prospect to helping with on boarding, follow up, and full implementation. The integration with Benevon has been priceless.
I appreciate having such a comprehensive database of my constituents. The reports are so useful for gathering data for comparison or building reports for the Board and fairly easy to figure out.
After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
I love how user-friendly this CRM is, and have really been enjoying its reporting and analytical abilities. Getting the information I need from the constituent data we have has never been easier.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
We migrated our records seamlessly into Bloomerang and have hit the floor running. The customer service is top notch, super responsive and helpful.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
The thing I like most about Bloomerang is the integration features. Being able to track and send information quickly and seamlessly is super important to our team.
I have lost over $450 per month in revenue because of this.
Excellent software- worth the money, great for fundraising beginners who are still familiarizing themselves with donation entering and data management.
Customer service is amazing. All the representatives are patient, kind, and so knowledgable about Bloomerang.
The product is easy to use, does what we need it to do efficiently and the chat function for questions is AMAZING and so helpful.
Our overall experience with Bloomerang has been terrific. We have much better reporting functionality, we track interactions more effectively.
They help me weed through the data I don't need to get to what really matters. The support team is awesome, friendly, knowledgeable and willing.
I have found the conversion process to be easy and user friendly. There is relatively good customer service, and most of the challenges we have are easily solved.
Transparency for the administrative team, ease of use, and great integrations is bringing lots of benefits in terms of our records, protocols, and our ability to reach our donors.
The ease of the product is amazing and if you don't understand how to do something new the video's and training will walk your through it step by step with ease.
The email integration is good. The chat function to get support is amazing, they walk you through everything.
Bloomerang has helped us solve the disconnect between gaining a new prospect to helping with on boarding, follow up, and full implementation. The integration with Benevon has been priceless.
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
Initial setup with SurveyMonkey was quick and effective. Getting a process in front of our users at a very good value price was perfect for our needs.
For someone who manages it on and off, it is too hard to remember how to change, add or remove features or stages. The reporting feature is a bit confusing.
The engineer who managed and implemented out buildout was AMAZING. He was a pleasure to work with, super friendly, knowledgeable and down to earth.
Engineer tossed in extra training for us, because of the negative sales experience that follows.
The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input.
I do wish that there was some kind of rubbish bin for deleted files - some of our applicants have accidentally deleted their whole applications which has caused major problems for us.
I love the new program to create reports - much more effective than the old one. I also really appreciate how customizable the visibility of each section is.
We are still finding ways to get more out of the systems and are starting to use it in ways we couldn't with the previous system. Is never wuite being finished a bad thing.
Perfect application platform with superb Customer Service.
The technical competence and knowledge of the product to solve problems was outstanding.
I liked the option to give reviews on different companies or websites. Its good to let others know your experience.
Great Product, Great Price, Wonderful Customer Service.
Our transition between Fluid Review and Survey Monkey apply was as smooth as we could have hoped for - and that was due in large part to the amazing transition support we received.
This is such a great and anonymous way of voicing your opinions as well as asking imperative questions.
SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team.
We were able to integrate everything over from FluidReview and us being a renewable scholarship that was very important.
The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too.
The user interface for the administration of the grant application process is very intuitive.
Initial setup with SurveyMonkey was quick and effective. Getting a process in front of our users at a very good value price was perfect for our needs.
For someone who manages it on and off, it is too hard to remember how to change, add or remove features or stages. The reporting feature is a bit confusing.
The engineer who managed and implemented out buildout was AMAZING. He was a pleasure to work with, super friendly, knowledgeable and down to earth.
Engineer tossed in extra training for us, because of the negative sales experience that follows.
The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input.
I do wish that there was some kind of rubbish bin for deleted files - some of our applicants have accidentally deleted their whole applications which has caused major problems for us.
I love the new program to create reports - much more effective than the old one. I also really appreciate how customizable the visibility of each section is.
We are still finding ways to get more out of the systems and are starting to use it in ways we couldn't with the previous system. Is never wuite being finished a bad thing.
Perfect application platform with superb Customer Service.
The technical competence and knowledge of the product to solve problems was outstanding.
I liked the option to give reviews on different companies or websites. Its good to let others know your experience.
Great Product, Great Price, Wonderful Customer Service.
Our transition between Fluid Review and Survey Monkey apply was as smooth as we could have hoped for - and that was due in large part to the amazing transition support we received.
This is such a great and anonymous way of voicing your opinions as well as asking imperative questions.
SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team.
We were able to integrate everything over from FluidReview and us being a renewable scholarship that was very important.
The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too.
The user interface for the administration of the grant application process is very intuitive.
Initial setup with SurveyMonkey was quick and effective. Getting a process in front of our users at a very good value price was perfect for our needs.
For someone who manages it on and off, it is too hard to remember how to change, add or remove features or stages. The reporting feature is a bit confusing.
The engineer who managed and implemented out buildout was AMAZING. He was a pleasure to work with, super friendly, knowledgeable and down to earth.
Engineer tossed in extra training for us, because of the negative sales experience that follows.
The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input.
I do wish that there was some kind of rubbish bin for deleted files - some of our applicants have accidentally deleted their whole applications which has caused major problems for us.
I love the new program to create reports - much more effective than the old one. I also really appreciate how customizable the visibility of each section is.
We are still finding ways to get more out of the systems and are starting to use it in ways we couldn't with the previous system. Is never wuite being finished a bad thing.
Perfect application platform with superb Customer Service.
The technical competence and knowledge of the product to solve problems was outstanding.
I liked the option to give reviews on different companies or websites. Its good to let others know your experience.
Great Product, Great Price, Wonderful Customer Service.
Our transition between Fluid Review and Survey Monkey apply was as smooth as we could have hoped for - and that was due in large part to the amazing transition support we received.
This is such a great and anonymous way of voicing your opinions as well as asking imperative questions.
SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team.
We were able to integrate everything over from FluidReview and us being a renewable scholarship that was very important.
The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too.
The user interface for the administration of the grant application process is very intuitive.
The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
Label function is limited. And I had issues with missing information when did my first download.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
There has been only one instance where I found it difficult to organize a list.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
This program can be difficult to navigate if the user is not trained properly.
We especially like the customizable webforms (contact, donation) that easily integrate into the databases. We seamlessly correlated our Braintree and MailChimp accounts with Eleo.
I am not involved in day-to-day use of the software although I have received no negative feedback from those staff members that work directly in the system.
The integrations to Constant Contact, Stripe and QuickBooks were essential for us. Their support is outstanding.
The support team at Eleo is the best in the business and this is a main reason why I recommend the software.
I love that we can easily track contacts, gifts, and volunteer information all in one place. Also, it is helpful for related events to promote our cause.
Prompt customer support, affordable, user friendly, simple yet effective design for reporting.
It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible.
I love that it easily grows as our organization expands. Creating reports is much quicker than other programs I've used at other non-profits I've worked for.
ELEO is an excellent tool for Non-profit grant management.
The sessions are recorded which makes it great for revisiting when needed.
Easy to use with friendly - live customer support.
Integration of online giving with Braintree has been complicated and credit card scammers have been able to make successful transactions. Eleo is looking at building in a reCaptcha.
The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
Label function is limited. And I had issues with missing information when did my first download.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
There has been only one instance where I found it difficult to organize a list.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
This program can be difficult to navigate if the user is not trained properly.
We especially like the customizable webforms (contact, donation) that easily integrate into the databases. We seamlessly correlated our Braintree and MailChimp accounts with Eleo.
I am not involved in day-to-day use of the software although I have received no negative feedback from those staff members that work directly in the system.
The integrations to Constant Contact, Stripe and QuickBooks were essential for us. Their support is outstanding.
The support team at Eleo is the best in the business and this is a main reason why I recommend the software.
I love that we can easily track contacts, gifts, and volunteer information all in one place. Also, it is helpful for related events to promote our cause.
Prompt customer support, affordable, user friendly, simple yet effective design for reporting.
It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible.
I love that it easily grows as our organization expands. Creating reports is much quicker than other programs I've used at other non-profits I've worked for.
ELEO is an excellent tool for Non-profit grant management.
The sessions are recorded which makes it great for revisiting when needed.
Easy to use with friendly - live customer support.
Integration of online giving with Braintree has been complicated and credit card scammers have been able to make successful transactions. Eleo is looking at building in a reCaptcha.
The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
Label function is limited. And I had issues with missing information when did my first download.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
There has been only one instance where I found it difficult to organize a list.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
This program can be difficult to navigate if the user is not trained properly.
We especially like the customizable webforms (contact, donation) that easily integrate into the databases. We seamlessly correlated our Braintree and MailChimp accounts with Eleo.
I am not involved in day-to-day use of the software although I have received no negative feedback from those staff members that work directly in the system.
The integrations to Constant Contact, Stripe and QuickBooks were essential for us. Their support is outstanding.
The support team at Eleo is the best in the business and this is a main reason why I recommend the software.
I love that we can easily track contacts, gifts, and volunteer information all in one place. Also, it is helpful for related events to promote our cause.
Prompt customer support, affordable, user friendly, simple yet effective design for reporting.
It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible.
I love that it easily grows as our organization expands. Creating reports is much quicker than other programs I've used at other non-profits I've worked for.
ELEO is an excellent tool for Non-profit grant management.
The sessions are recorded which makes it great for revisiting when needed.
Easy to use with friendly - live customer support.
Integration of online giving with Braintree has been complicated and credit card scammers have been able to make successful transactions. Eleo is looking at building in a reCaptcha.
The WizeHive Team is thoughtful, intentional, and focused on excellence in their product and their customer relationships.
Emails usually end up in spam folders. You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant.
The support staff is very responsive and helpful whenever I cannot figure out how to do something within the system on my own. Our users have given great feedback on the ease of use as well.
It is difficult to find a negative aspect to this software.
I like the simplicity of the design. I am still in the early implementation phase, but I think this will be a great long-term solution for the Foundation.
The only thing that I dislike right now is that I'm not able to pull email delivery reports on auto-emails that are set up based on folder movements.
The software is user friendly and the training I received on it was excellent.
There are a lot of useful functions that give us some flexibility on how we communicate with applicants. The team at WizeHive is super knowledgeable and attentive to your questions and concerns.
Very customizable forms and super helpful automation through Zapier.
Not only did Zengine improve our professional look, it was easy for our grant applicants to use. The Foundation Board of Director's was reviewing all applications via a shared drive or on paper.
WizeHive is incredibly useful for program management, thanks to its integrated portal editor/publisher, as well as the highly editable data display.
Zengine has been a great product for our organization. We were previously using Select, by WizeHive, which is being replaced with Zengine.
WizeHize is easy to navigate and their customer service team is available and responsive when needed.
They knew how to build my confidence and competence.
We used the Wizehive platform and just recently transitioned to Zengine which is supported by the same group. What we like best is how user friendly it became after our training.
It is flexible and allows me to adjust and adapt the applications questions based on our needs without requiring potentially costly support from the software provider.
For us, this software will literally replace a person. The time it will save us in data collection and processing alone is worth every penny.
The WizeHive Team is thoughtful, intentional, and focused on excellence in their product and their customer relationships.
Emails usually end up in spam folders. You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant.
The support staff is very responsive and helpful whenever I cannot figure out how to do something within the system on my own. Our users have given great feedback on the ease of use as well.
It is difficult to find a negative aspect to this software.
I like the simplicity of the design. I am still in the early implementation phase, but I think this will be a great long-term solution for the Foundation.
The only thing that I dislike right now is that I'm not able to pull email delivery reports on auto-emails that are set up based on folder movements.
The software is user friendly and the training I received on it was excellent.
There are a lot of useful functions that give us some flexibility on how we communicate with applicants. The team at WizeHive is super knowledgeable and attentive to your questions and concerns.
Very customizable forms and super helpful automation through Zapier.
Not only did Zengine improve our professional look, it was easy for our grant applicants to use. The Foundation Board of Director's was reviewing all applications via a shared drive or on paper.
WizeHive is incredibly useful for program management, thanks to its integrated portal editor/publisher, as well as the highly editable data display.
Zengine has been a great product for our organization. We were previously using Select, by WizeHive, which is being replaced with Zengine.
WizeHize is easy to navigate and their customer service team is available and responsive when needed.
They knew how to build my confidence and competence.
We used the Wizehive platform and just recently transitioned to Zengine which is supported by the same group. What we like best is how user friendly it became after our training.
It is flexible and allows me to adjust and adapt the applications questions based on our needs without requiring potentially costly support from the software provider.
For us, this software will literally replace a person. The time it will save us in data collection and processing alone is worth every penny.
The WizeHive Team is thoughtful, intentional, and focused on excellence in their product and their customer relationships.
Emails usually end up in spam folders. You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant.
The support staff is very responsive and helpful whenever I cannot figure out how to do something within the system on my own. Our users have given great feedback on the ease of use as well.
It is difficult to find a negative aspect to this software.
I like the simplicity of the design. I am still in the early implementation phase, but I think this will be a great long-term solution for the Foundation.
The only thing that I dislike right now is that I'm not able to pull email delivery reports on auto-emails that are set up based on folder movements.
The software is user friendly and the training I received on it was excellent.
There are a lot of useful functions that give us some flexibility on how we communicate with applicants. The team at WizeHive is super knowledgeable and attentive to your questions and concerns.
Very customizable forms and super helpful automation through Zapier.
Not only did Zengine improve our professional look, it was easy for our grant applicants to use. The Foundation Board of Director's was reviewing all applications via a shared drive or on paper.
WizeHive is incredibly useful for program management, thanks to its integrated portal editor/publisher, as well as the highly editable data display.
Zengine has been a great product for our organization. We were previously using Select, by WizeHive, which is being replaced with Zengine.
WizeHize is easy to navigate and their customer service team is available and responsive when needed.
They knew how to build my confidence and competence.
We used the Wizehive platform and just recently transitioned to Zengine which is supported by the same group. What we like best is how user friendly it became after our training.
It is flexible and allows me to adjust and adapt the applications questions based on our needs without requiring potentially costly support from the software provider.
For us, this software will literally replace a person. The time it will save us in data collection and processing alone is worth every penny.
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.
It was cumbersome to go back and fix an error. The customer service reps were not as knowledgeable in certain areas.
I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place.
I like that Sage Intacct offers free webinars onlime. Accounting and financial management has been easy to handle via features like project accounting and AP and AR Automation.
The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.
Intacct is great for the price and functunality.
Sage is excellent to manage accounting departments for smaller organizations.
I can only say that I liked that this connected to Salesforce.
Ease of use, easy to modify and look up JEs as needed.
Overall, my experience has been positive. The Sage user community is active and we’ve been able to get support when we need it and the online how-tos and cheat sheets are very helpful.
It's very easy to use and integrates well with a number of other products, such as MineralTree and SalesForce.
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out.
The software has had many improvements since I started using, they are amazing and much appreciated. The support team is AmaZing-- always ready to help and quickly responsive.
Personally, I find it very difficult to navigate to all the potential features I might use.
I love the beautiful simplicity of Instrumentl. It's extremely intuitive and easy to train other team members on using the software.
Space is limited if you are serving a lot of different clients.
They are always making improvements and customer support is great. The automatic refreshing alerts me to new opportunities for our projects, so I never miss a good funding opportunity.
Cheaper options can be difficult to navigate. Instrumentl is expensive, but you get what you pay for.
This company has the BEST customer service, is VERY user friendly, and offers MANY features to help with grants management.
I wish I could hide the applications that I ended up abandoning.
Easily the most important benefit of Instrumentl is its ability to marry the task of prospect research with the task of grants planning/management.
My experience has been excellent -- from the quality of the product to the accessibility and responsiveness of Instrumentl's customer service team to the free educational webinars.
I love the "Funder Summary" tabs the most because they summarize lengthy 990 forms into easy to read highlights to find great matches for our clients.
The ease of reviewing digitized 990s makes this product well worth the investment. The time we save with Instrumentl has already offset our investment in the subscription.
The calendar feature is also excellent and very useful. Researching potential funders is easy.
I also like the ease of the platform and the extensive information it has on each grant funder.
Great customer service, great functionality, worth every penny.
Instrumentl is easy to use and helps keep track of deadlines. I cannot recommend Instrumentl enough.
The software has had many improvements since I started using, they are amazing and much appreciated. The support team is AmaZing-- always ready to help and quickly responsive.
Personally, I find it very difficult to navigate to all the potential features I might use.
I love the beautiful simplicity of Instrumentl. It's extremely intuitive and easy to train other team members on using the software.
Space is limited if you are serving a lot of different clients.
They are always making improvements and customer support is great. The automatic refreshing alerts me to new opportunities for our projects, so I never miss a good funding opportunity.
Cheaper options can be difficult to navigate. Instrumentl is expensive, but you get what you pay for.
This company has the BEST customer service, is VERY user friendly, and offers MANY features to help with grants management.
I wish I could hide the applications that I ended up abandoning.
Easily the most important benefit of Instrumentl is its ability to marry the task of prospect research with the task of grants planning/management.
My experience has been excellent -- from the quality of the product to the accessibility and responsiveness of Instrumentl's customer service team to the free educational webinars.
I love the "Funder Summary" tabs the most because they summarize lengthy 990 forms into easy to read highlights to find great matches for our clients.
The ease of reviewing digitized 990s makes this product well worth the investment. The time we save with Instrumentl has already offset our investment in the subscription.
The calendar feature is also excellent and very useful. Researching potential funders is easy.
I also like the ease of the platform and the extensive information it has on each grant funder.
Great customer service, great functionality, worth every penny.
Instrumentl is easy to use and helps keep track of deadlines. I cannot recommend Instrumentl enough.
The software has had many improvements since I started using, they are amazing and much appreciated. The support team is AmaZing-- always ready to help and quickly responsive.
Personally, I find it very difficult to navigate to all the potential features I might use.
I love the beautiful simplicity of Instrumentl. It's extremely intuitive and easy to train other team members on using the software.
Space is limited if you are serving a lot of different clients.
They are always making improvements and customer support is great. The automatic refreshing alerts me to new opportunities for our projects, so I never miss a good funding opportunity.
Cheaper options can be difficult to navigate. Instrumentl is expensive, but you get what you pay for.
This company has the BEST customer service, is VERY user friendly, and offers MANY features to help with grants management.
I wish I could hide the applications that I ended up abandoning.
Easily the most important benefit of Instrumentl is its ability to marry the task of prospect research with the task of grants planning/management.
My experience has been excellent -- from the quality of the product to the accessibility and responsiveness of Instrumentl's customer service team to the free educational webinars.
I love the "Funder Summary" tabs the most because they summarize lengthy 990 forms into easy to read highlights to find great matches for our clients.
The ease of reviewing digitized 990s makes this product well worth the investment. The time we save with Instrumentl has already offset our investment in the subscription.
The calendar feature is also excellent and very useful. Researching potential funders is easy.
I also like the ease of the platform and the extensive information it has on each grant funder.
Great customer service, great functionality, worth every penny.
Instrumentl is easy to use and helps keep track of deadlines. I cannot recommend Instrumentl enough.
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
Our evaluators are also happy with product's ability to be so user friendly. Their customer service is phenomenal, fast, friendly and useful.
My only slight criticism would be that the evaluator questions can only be placed mid-application, not in their own separate form.
We really like to use smarter select, its very easy to maneuver for all stakeholders involved in our process. There is always room for growth but overall we are able to accomplish what we need.
Whenever I have an issue with the platform, or unsure about the limitations of a feature I find it difficult to contact customer service or a specialist.
What I like most about Smarter Select is its ease of use. As someone with minimal experience using this type of programming, I found it pretty user friendly.
I dislike having to receive an email in order to get a report. It's just one more step especially when we are running over 80 reports.
I've used this for 5 years and the experience has been excellent. Unlike other programs, the price is terrific for the quality of the program and ease of use.
Sometimes it's difficult to navigate and could use more sorting options.
Now I am very comfortable resolving issues through e-mail because SmarterSelect's customer service is that good. I highly recommend both the product and the people behind it.
We've been using Smarter Select for probably 10 years and have been super happy with it. The team is always adding new features that make managing our scholarship program easier.
I liked the free trial to set up unique programs with the help of customer support. All free set up work was saved and usable after purchasing the product.
First, I have to say the service of SmarterSelect is wonderful. From day one they have responded quickly, solved our issue or educated us on how to do something.
Overall we love using this software. It has made it so easy for us to send out surveys and applications to our nurses.
Finally, we are able to choose the level of program we need based on the price that works best for our size organization.
I like that I was able to set up our application myself.
The application will go online within a week and it has been a positive experience in setting it up.
Strongly encourage integration with Salesforce.
It's fairly straight forward and integrates with Salesforce. The user interface is pretty.
Our evaluators are also happy with product's ability to be so user friendly. Their customer service is phenomenal, fast, friendly and useful.
My only slight criticism would be that the evaluator questions can only be placed mid-application, not in their own separate form.
We really like to use smarter select, its very easy to maneuver for all stakeholders involved in our process. There is always room for growth but overall we are able to accomplish what we need.
Whenever I have an issue with the platform, or unsure about the limitations of a feature I find it difficult to contact customer service or a specialist.
What I like most about Smarter Select is its ease of use. As someone with minimal experience using this type of programming, I found it pretty user friendly.
I dislike having to receive an email in order to get a report. It's just one more step especially when we are running over 80 reports.
I've used this for 5 years and the experience has been excellent. Unlike other programs, the price is terrific for the quality of the program and ease of use.
Sometimes it's difficult to navigate and could use more sorting options.
Now I am very comfortable resolving issues through e-mail because SmarterSelect's customer service is that good. I highly recommend both the product and the people behind it.
We've been using Smarter Select for probably 10 years and have been super happy with it. The team is always adding new features that make managing our scholarship program easier.
I liked the free trial to set up unique programs with the help of customer support. All free set up work was saved and usable after purchasing the product.
First, I have to say the service of SmarterSelect is wonderful. From day one they have responded quickly, solved our issue or educated us on how to do something.
Overall we love using this software. It has made it so easy for us to send out surveys and applications to our nurses.
Finally, we are able to choose the level of program we need based on the price that works best for our size organization.
I like that I was able to set up our application myself.
The application will go online within a week and it has been a positive experience in setting it up.
Strongly encourage integration with Salesforce.
It's fairly straight forward and integrates with Salesforce. The user interface is pretty.
Our evaluators are also happy with product's ability to be so user friendly. Their customer service is phenomenal, fast, friendly and useful.
My only slight criticism would be that the evaluator questions can only be placed mid-application, not in their own separate form.
We really like to use smarter select, its very easy to maneuver for all stakeholders involved in our process. There is always room for growth but overall we are able to accomplish what we need.
Whenever I have an issue with the platform, or unsure about the limitations of a feature I find it difficult to contact customer service or a specialist.
What I like most about Smarter Select is its ease of use. As someone with minimal experience using this type of programming, I found it pretty user friendly.
I dislike having to receive an email in order to get a report. It's just one more step especially when we are running over 80 reports.
I've used this for 5 years and the experience has been excellent. Unlike other programs, the price is terrific for the quality of the program and ease of use.
Sometimes it's difficult to navigate and could use more sorting options.
Now I am very comfortable resolving issues through e-mail because SmarterSelect's customer service is that good. I highly recommend both the product and the people behind it.
We've been using Smarter Select for probably 10 years and have been super happy with it. The team is always adding new features that make managing our scholarship program easier.
I liked the free trial to set up unique programs with the help of customer support. All free set up work was saved and usable after purchasing the product.
First, I have to say the service of SmarterSelect is wonderful. From day one they have responded quickly, solved our issue or educated us on how to do something.
Overall we love using this software. It has made it so easy for us to send out surveys and applications to our nurses.
Finally, we are able to choose the level of program we need based on the price that works best for our size organization.
I like that I was able to set up our application myself.
The application will go online within a week and it has been a positive experience in setting it up.
Strongly encourage integration with Salesforce.
It's fairly straight forward and integrates with Salesforce. The user interface is pretty.
I like the tasks and workflow features--they are very useful internally and make eliminate all the paper between departments. Tracking it and the time it's in a department is great too.
Navigating and trying to figure where everything is located. Even during training, I got lost of which tabulation that the trainer was in.
I like the variety of grant opportunities that eCivis lists on a weekly basis. These are opportunities that I may not have known about were it not for eCivis.
I get lost in the layers of information available.
Ease of use, consistency of placement of the critical elements needed to make decisions. The weekly updates are also great for keeping me in the mindset of looking for grant opportunities.
Hard to log in sometimes. Too much information is on one page makes it hard to read.
ECIVIS is user friendly and has all of the requirements needed by municipal grant writers. It is a useful grant research tool and I found it very helpful.
The County's need is mostly Public Health, and there is no field for that.
We are constantly being sent tips to improve our outcome and training modules to improve our proficiencies. There are also some great webinars to improve our chances of getting grant awards.
They provide a great summary of the funder's program focus, guidelines and eligibility so that you can review opportunities efficiently. Their customer service is very accessible and personal.
Easy to use and helpful snapshots of different options for funding. It is pretty easy to sort, and helpful to give ideas that I might not have found otherwise.
ECIVIS provides a very good return on the investment. I would certainly recommend using eCIVIS to any member of the municipal community looking for a grants database.
The software is easy to use and customer service is very user friendly. I would recommend this software to everyone.
The filter are easy to use and straight forward. The application is easy to navigate -User friendly.
This is very time and cost effective for our Department. It also, helps we see others interpretation of different components on the solicitation.
Its a very refined system that makes grant searching easer then just looking on the web. I would recommend this to any orginization that has limited funds for hiring employees.
I like the tasks and workflow features--they are very useful internally and make eliminate all the paper between departments. Tracking it and the time it's in a department is great too.
Navigating and trying to figure where everything is located. Even during training, I got lost of which tabulation that the trainer was in.
I like the variety of grant opportunities that eCivis lists on a weekly basis. These are opportunities that I may not have known about were it not for eCivis.
I get lost in the layers of information available.
Ease of use, consistency of placement of the critical elements needed to make decisions. The weekly updates are also great for keeping me in the mindset of looking for grant opportunities.
Hard to log in sometimes. Too much information is on one page makes it hard to read.
ECIVIS is user friendly and has all of the requirements needed by municipal grant writers. It is a useful grant research tool and I found it very helpful.
The County's need is mostly Public Health, and there is no field for that.
We are constantly being sent tips to improve our outcome and training modules to improve our proficiencies. There are also some great webinars to improve our chances of getting grant awards.
They provide a great summary of the funder's program focus, guidelines and eligibility so that you can review opportunities efficiently. Their customer service is very accessible and personal.
Easy to use and helpful snapshots of different options for funding. It is pretty easy to sort, and helpful to give ideas that I might not have found otherwise.
ECIVIS provides a very good return on the investment. I would certainly recommend using eCIVIS to any member of the municipal community looking for a grants database.
The software is easy to use and customer service is very user friendly. I would recommend this software to everyone.
The filter are easy to use and straight forward. The application is easy to navigate -User friendly.
This is very time and cost effective for our Department. It also, helps we see others interpretation of different components on the solicitation.
Its a very refined system that makes grant searching easer then just looking on the web. I would recommend this to any orginization that has limited funds for hiring employees.
I like the tasks and workflow features--they are very useful internally and make eliminate all the paper between departments. Tracking it and the time it's in a department is great too.
Navigating and trying to figure where everything is located. Even during training, I got lost of which tabulation that the trainer was in.
I like the variety of grant opportunities that eCivis lists on a weekly basis. These are opportunities that I may not have known about were it not for eCivis.
I get lost in the layers of information available.
Ease of use, consistency of placement of the critical elements needed to make decisions. The weekly updates are also great for keeping me in the mindset of looking for grant opportunities.
Hard to log in sometimes. Too much information is on one page makes it hard to read.
ECIVIS is user friendly and has all of the requirements needed by municipal grant writers. It is a useful grant research tool and I found it very helpful.
The County's need is mostly Public Health, and there is no field for that.
We are constantly being sent tips to improve our outcome and training modules to improve our proficiencies. There are also some great webinars to improve our chances of getting grant awards.
They provide a great summary of the funder's program focus, guidelines and eligibility so that you can review opportunities efficiently. Their customer service is very accessible and personal.
Easy to use and helpful snapshots of different options for funding. It is pretty easy to sort, and helpful to give ideas that I might not have found otherwise.
ECIVIS provides a very good return on the investment. I would certainly recommend using eCIVIS to any member of the municipal community looking for a grants database.
The software is easy to use and customer service is very user friendly. I would recommend this software to everyone.
The filter are easy to use and straight forward. The application is easy to navigate -User friendly.
This is very time and cost effective for our Department. It also, helps we see others interpretation of different components on the solicitation.
Its a very refined system that makes grant searching easer then just looking on the web. I would recommend this to any orginization that has limited funds for hiring employees.
Overall, it's a very user friendly system and is super helpful to get a high level view of all our grants. Our grants department manages more than 30 grants annually.
My experience has been moderate. Do not use it much because it lack some features that are in other software.
I am glad to have a product like this, and my organization has budgeted purchase for the next fiscal year because we have been satisfied with the product enough to move forward.
The prospecting tool is weak, I have found that some foundation information is available on another platform but not here.
It's really one of the best systems on the market; and the free price tag makes it a clear winner for small organizations that need to better manage their grant requests and reporting schedules.
Lack of features such as logframes and KPI tracker.
Grantseeker has been marvellous for my clients who have never really thought about building their grant pipeline capability. It's a great grant project management and grant application teaching tool.
I want to include them on my calendar without a firm deadline. A small and possibly easy-to-fix problem.
Fluxx Grantseeker is perfect for organizations with a small budget for fundraising and development. Their tracking and notification features are easy to use and the interface is very user friendly.
Fluxx makes it easy to integrate information and updates from any website, keeping a non profit on track and visible. Graphics make the software appealing and desirable to designers in the field.
Th task and report features are great, and provide a nice, easy to read 'to do list' and display of upcoming due dates on the Schedule tab.
The data features and metrics are great. I really like the reporting options that the program generates.
The users also find it very beneficial since the tasks/time lines are proving to be very helpful. The software has also helped seamless collaboration between Grant,Operations & Finance departments.
The software was easy to download, the layout is easy and attractive.
It is very easy to enter new funders. The customer service team is also very responsive and wanted to hear our feedback on how we use the program.
Fluxx Grantseeker has all the features a small- to mid-size nonprofit needs from a grants management system.
Pros and Cons of Fluxx from Support Staff POV.
Overall, it's a very user friendly system and is super helpful to get a high level view of all our grants. Our grants department manages more than 30 grants annually.
My experience has been moderate. Do not use it much because it lack some features that are in other software.
I am glad to have a product like this, and my organization has budgeted purchase for the next fiscal year because we have been satisfied with the product enough to move forward.
The prospecting tool is weak, I have found that some foundation information is available on another platform but not here.
It's really one of the best systems on the market; and the free price tag makes it a clear winner for small organizations that need to better manage their grant requests and reporting schedules.
Lack of features such as logframes and KPI tracker.
Grantseeker has been marvellous for my clients who have never really thought about building their grant pipeline capability. It's a great grant project management and grant application teaching tool.
I want to include them on my calendar without a firm deadline. A small and possibly easy-to-fix problem.
Fluxx Grantseeker is perfect for organizations with a small budget for fundraising and development. Their tracking and notification features are easy to use and the interface is very user friendly.
Fluxx makes it easy to integrate information and updates from any website, keeping a non profit on track and visible. Graphics make the software appealing and desirable to designers in the field.
Th task and report features are great, and provide a nice, easy to read 'to do list' and display of upcoming due dates on the Schedule tab.
The data features and metrics are great. I really like the reporting options that the program generates.
The users also find it very beneficial since the tasks/time lines are proving to be very helpful. The software has also helped seamless collaboration between Grant,Operations & Finance departments.
The software was easy to download, the layout is easy and attractive.
It is very easy to enter new funders. The customer service team is also very responsive and wanted to hear our feedback on how we use the program.
Fluxx Grantseeker has all the features a small- to mid-size nonprofit needs from a grants management system.
Pros and Cons of Fluxx from Support Staff POV.
Overall, it's a very user friendly system and is super helpful to get a high level view of all our grants. Our grants department manages more than 30 grants annually.
My experience has been moderate. Do not use it much because it lack some features that are in other software.
I am glad to have a product like this, and my organization has budgeted purchase for the next fiscal year because we have been satisfied with the product enough to move forward.
The prospecting tool is weak, I have found that some foundation information is available on another platform but not here.
It's really one of the best systems on the market; and the free price tag makes it a clear winner for small organizations that need to better manage their grant requests and reporting schedules.
Lack of features such as logframes and KPI tracker.
Grantseeker has been marvellous for my clients who have never really thought about building their grant pipeline capability. It's a great grant project management and grant application teaching tool.
I want to include them on my calendar without a firm deadline. A small and possibly easy-to-fix problem.
Fluxx Grantseeker is perfect for organizations with a small budget for fundraising and development. Their tracking and notification features are easy to use and the interface is very user friendly.
Fluxx makes it easy to integrate information and updates from any website, keeping a non profit on track and visible. Graphics make the software appealing and desirable to designers in the field.
Th task and report features are great, and provide a nice, easy to read 'to do list' and display of upcoming due dates on the Schedule tab.
The data features and metrics are great. I really like the reporting options that the program generates.
The users also find it very beneficial since the tasks/time lines are proving to be very helpful. The software has also helped seamless collaboration between Grant,Operations & Finance departments.
The software was easy to download, the layout is easy and attractive.
It is very easy to enter new funders. The customer service team is also very responsive and wanted to hear our feedback on how we use the program.
Fluxx Grantseeker has all the features a small- to mid-size nonprofit needs from a grants management system.
Pros and Cons from Blackbaud Financial Edge NXT users
+15
The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.
There are so many tabs and fields, and they can get very confusing. Also, there are some required fields that can be frustrating (I might not know the gender of a child with a gender neutral name).
The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards.
Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
I like the ease of logging in. I also like the clean looking interface, and am looking forward to more options to come.
You are not able to use papersave with it just yet so the drag and drop/ upload feature is obsolete to me.
I've been using Gifts for a few weeks now at my current job and it is a great resource. The amount of information that can be stored is fantastic for research and referencing back.
It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous.
Financial Edge has been a great experience; we have streamlined data processes and improved our reporting cabability more than 10 fold. We love the project and grant data management pieces as well.
This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here.
In fact, we were so impressed with FE it helped make our decision on using other Blackbaud products. Blackbaud's excellent support and customer service convinced was one of the convincing factors.
There is no intuitive fill-in as you find with an application like QuickBooks. For the same reason there are fewer errors.
BB Financial Edge - a Perfect Solution for non profit accounting.
Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
It probably has every feature and more than you'll ever need or want. It's especially good for very large organizations that have large budgets and lots of donors to track.
Wide range of training available. Excellent customer support.
The web view is user friendly and fairly intuitive.
We are able to better project our budget and plan for the future.
The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.
There are so many tabs and fields, and they can get very confusing. Also, there are some required fields that can be frustrating (I might not know the gender of a child with a gender neutral name).
The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards.
Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
I like the ease of logging in. I also like the clean looking interface, and am looking forward to more options to come.
You are not able to use papersave with it just yet so the drag and drop/ upload feature is obsolete to me.
I've been using Gifts for a few weeks now at my current job and it is a great resource. The amount of information that can be stored is fantastic for research and referencing back.
It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous.
Financial Edge has been a great experience; we have streamlined data processes and improved our reporting cabability more than 10 fold. We love the project and grant data management pieces as well.
This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here.
In fact, we were so impressed with FE it helped make our decision on using other Blackbaud products. Blackbaud's excellent support and customer service convinced was one of the convincing factors.
There is no intuitive fill-in as you find with an application like QuickBooks. For the same reason there are fewer errors.
BB Financial Edge - a Perfect Solution for non profit accounting.
Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
It probably has every feature and more than you'll ever need or want. It's especially good for very large organizations that have large budgets and lots of donors to track.
Wide range of training available. Excellent customer support.
The web view is user friendly and fairly intuitive.
We are able to better project our budget and plan for the future.
The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.
There are so many tabs and fields, and they can get very confusing. Also, there are some required fields that can be frustrating (I might not know the gender of a child with a gender neutral name).
The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards.
Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
I like the ease of logging in. I also like the clean looking interface, and am looking forward to more options to come.
You are not able to use papersave with it just yet so the drag and drop/ upload feature is obsolete to me.
I've been using Gifts for a few weeks now at my current job and it is a great resource. The amount of information that can be stored is fantastic for research and referencing back.
It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous.
Financial Edge has been a great experience; we have streamlined data processes and improved our reporting cabability more than 10 fold. We love the project and grant data management pieces as well.
This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here.
In fact, we were so impressed with FE it helped make our decision on using other Blackbaud products. Blackbaud's excellent support and customer service convinced was one of the convincing factors.
There is no intuitive fill-in as you find with an application like QuickBooks. For the same reason there are fewer errors.
BB Financial Edge - a Perfect Solution for non profit accounting.
Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
It probably has every feature and more than you'll ever need or want. It's especially good for very large organizations that have large budgets and lots of donors to track.
Wide range of training available. Excellent customer support.
The web view is user friendly and fairly intuitive.
We are able to better project our budget and plan for the future.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Super easy to upload historical information and then moving forward schedule, track, and save the information for each foundation opportunity.
It makes it hard for me to keep up with current statuses.
I use Granthub on a weekly if not daily basis, and it keeps me on track as we are applying for grants and meeting compliance requirements on our grant awards. And the customer service is excellent.
Starting to label all 'no go' funders with Z in front of their names so they go to the bottom of the list.
They are an excellent company to deal with, very responsive to customer needs, and very well priced for the benefits.
Occasionally, the server demand gets overloaded and the software responds a bit slowly.
The software is easy to use and helps me successfully manage the work associated with each grant.
I went from my "manual" grant tracking to GrantHub, and I'll never look back.
The software keeps improving with each update. Inputting info is intuitive, and I love the automatic email reminders when a grant is nearly due.
A great product that helps me approach grants management with ease.
I am using the Categories field to match grant opportunities with various programs and projects of our University. Customer support is friendly and knowledgeable, and available quickly through Chat.
This is a great product and is pivotal to my team's grants management.
This is a very valuable tool for managing our multiple missions grant process and history. The customer service is excellent and the company does regular upgrades based on user feedback.
GrantHub is easy to use and functional in meeting our needs. It is intuitive and clean.
Importing our grant history was easy. Our organization has multiple branches and I am able to keep them all separate as needed by using categories and tags.
In addition, we also have access to a number of high-quality, relevant professional development opportunities through webinars included in our subscription.
Super easy to upload historical information and then moving forward schedule, track, and save the information for each foundation opportunity.
It makes it hard for me to keep up with current statuses.
I use Granthub on a weekly if not daily basis, and it keeps me on track as we are applying for grants and meeting compliance requirements on our grant awards. And the customer service is excellent.
Starting to label all 'no go' funders with Z in front of their names so they go to the bottom of the list.
They are an excellent company to deal with, very responsive to customer needs, and very well priced for the benefits.
Occasionally, the server demand gets overloaded and the software responds a bit slowly.
The software is easy to use and helps me successfully manage the work associated with each grant.
I went from my "manual" grant tracking to GrantHub, and I'll never look back.
The software keeps improving with each update. Inputting info is intuitive, and I love the automatic email reminders when a grant is nearly due.
A great product that helps me approach grants management with ease.
I am using the Categories field to match grant opportunities with various programs and projects of our University. Customer support is friendly and knowledgeable, and available quickly through Chat.
This is a great product and is pivotal to my team's grants management.
This is a very valuable tool for managing our multiple missions grant process and history. The customer service is excellent and the company does regular upgrades based on user feedback.
GrantHub is easy to use and functional in meeting our needs. It is intuitive and clean.
Importing our grant history was easy. Our organization has multiple branches and I am able to keep them all separate as needed by using categories and tags.
In addition, we also have access to a number of high-quality, relevant professional development opportunities through webinars included in our subscription.
Super easy to upload historical information and then moving forward schedule, track, and save the information for each foundation opportunity.
It makes it hard for me to keep up with current statuses.
I use Granthub on a weekly if not daily basis, and it keeps me on track as we are applying for grants and meeting compliance requirements on our grant awards. And the customer service is excellent.
Starting to label all 'no go' funders with Z in front of their names so they go to the bottom of the list.
They are an excellent company to deal with, very responsive to customer needs, and very well priced for the benefits.
Occasionally, the server demand gets overloaded and the software responds a bit slowly.
The software is easy to use and helps me successfully manage the work associated with each grant.
I went from my "manual" grant tracking to GrantHub, and I'll never look back.
The software keeps improving with each update. Inputting info is intuitive, and I love the automatic email reminders when a grant is nearly due.
A great product that helps me approach grants management with ease.
I am using the Categories field to match grant opportunities with various programs and projects of our University. Customer support is friendly and knowledgeable, and available quickly through Chat.
This is a great product and is pivotal to my team's grants management.
This is a very valuable tool for managing our multiple missions grant process and history. The customer service is excellent and the company does regular upgrades based on user feedback.
GrantHub is easy to use and functional in meeting our needs. It is intuitive and clean.
Importing our grant history was easy. Our organization has multiple branches and I am able to keep them all separate as needed by using categories and tags.
In addition, we also have access to a number of high-quality, relevant professional development opportunities through webinars included in our subscription.
They provide their users with a wealth of tools and resources for success and their customer service department is outstanding.
It's hard to find the "cons" with the software as most of my limitations are due to a lack of knowledge and experience with the product.
Very user friendly, great support when I have needed help, good variety of reports available.
We have trouble navigating some of the changes from the desktop version of Exceed to Beyond.
I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents.
Hard to understand and see which filters are compatible and those that are not. Mail merge does not have enough controls to customize a letter.
They are professional, responsive, friendly, and could not be more supportive of our needs. As a small organization, we needed a fundraising solution that was affordable, yet comprehensive.
It's a bit confusing to learn all the buttons and clicks to get to where you want to go.
I have used both versions of MatchMaker – Standard and Enterprise. Both have suited my needs, but I love the features Enterprise offers that will make it possible to expand and grow our organization.
The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform.
They're great problem-solvers and they've also been terrific about customizing features to meet our needs, such as creating custom reports and even adding new features.
It can do so much but with that said the more you do the more you need to know to make the program do what you want it to do. Also a mixed blessing is that you can work from anywhere.
I think the product is a great product. I enjoy the ease of use.
I am very happy with the service provided by Arreva Exceed Beyond and would recommend it to another colleague.
The product is great, the customer service is the BEST I've ever seen, regardless of industry.
I like that it tracks table assignments to prevent overselling an event. I like the help menu and really like the quick response time to any questions.
Additionally, MatchMaker is a great value and an investment that I know will continue to work for me – the client.
One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly.
They provide their users with a wealth of tools and resources for success and their customer service department is outstanding.
It's hard to find the "cons" with the software as most of my limitations are due to a lack of knowledge and experience with the product.
Very user friendly, great support when I have needed help, good variety of reports available.
We have trouble navigating some of the changes from the desktop version of Exceed to Beyond.
I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents.
Hard to understand and see which filters are compatible and those that are not. Mail merge does not have enough controls to customize a letter.
They are professional, responsive, friendly, and could not be more supportive of our needs. As a small organization, we needed a fundraising solution that was affordable, yet comprehensive.
It's a bit confusing to learn all the buttons and clicks to get to where you want to go.
I have used both versions of MatchMaker – Standard and Enterprise. Both have suited my needs, but I love the features Enterprise offers that will make it possible to expand and grow our organization.
The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform.
They're great problem-solvers and they've also been terrific about customizing features to meet our needs, such as creating custom reports and even adding new features.
It can do so much but with that said the more you do the more you need to know to make the program do what you want it to do. Also a mixed blessing is that you can work from anywhere.
I think the product is a great product. I enjoy the ease of use.
I am very happy with the service provided by Arreva Exceed Beyond and would recommend it to another colleague.
The product is great, the customer service is the BEST I've ever seen, regardless of industry.
I like that it tracks table assignments to prevent overselling an event. I like the help menu and really like the quick response time to any questions.
Additionally, MatchMaker is a great value and an investment that I know will continue to work for me – the client.
One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly.
They provide their users with a wealth of tools and resources for success and their customer service department is outstanding.
It's hard to find the "cons" with the software as most of my limitations are due to a lack of knowledge and experience with the product.
Very user friendly, great support when I have needed help, good variety of reports available.
We have trouble navigating some of the changes from the desktop version of Exceed to Beyond.
I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents.
Hard to understand and see which filters are compatible and those that are not. Mail merge does not have enough controls to customize a letter.
They are professional, responsive, friendly, and could not be more supportive of our needs. As a small organization, we needed a fundraising solution that was affordable, yet comprehensive.
It's a bit confusing to learn all the buttons and clicks to get to where you want to go.
I have used both versions of MatchMaker – Standard and Enterprise. Both have suited my needs, but I love the features Enterprise offers that will make it possible to expand and grow our organization.
The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform.
They're great problem-solvers and they've also been terrific about customizing features to meet our needs, such as creating custom reports and even adding new features.
It can do so much but with that said the more you do the more you need to know to make the program do what you want it to do. Also a mixed blessing is that you can work from anywhere.
I think the product is a great product. I enjoy the ease of use.
I am very happy with the service provided by Arreva Exceed Beyond and would recommend it to another colleague.
The product is great, the customer service is the BEST I've ever seen, regardless of industry.
I like that it tracks table assignments to prevent overselling an event. I like the help menu and really like the quick response time to any questions.
Additionally, MatchMaker is a great value and an investment that I know will continue to work for me – the client.
One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly.
I feel that they not only listen to our organization's needs, but they really care about helping us to make data-based decisions to more successfully serve our community.
I am having a hard time figuring out some of the accounting functionality.
We are continuing to expand our use and growing our capabilities. I love that it integrates with other platforms and meets our needs for CRM, fundraising, accounting, and email marketing.
I would say it is slightly more difficult to integrate MonkeyPod if you are switching to it before your fiscal year is over.
MonkeyPod offers tremendous versatility, easy to configure customization, no price penalties for growth and outstanding customer service.
I believe my total is out of whack because of the accounts payable and no one can seem to fix it.
Though we're still in early stages of our deployment of MonkeyPod, we're grateful and extremely pleased with the product and the team behind it.
As the long-time volunteer handling our single checking account and an excel spreadsheet tracker, I was starting to panic until I found MonkeyPod.
For data-minded individuals, the amount of reporting and grouping and classifiying that can be done with such ease is astounding.
I love how easy it is to use and their prices. It is great to use as a new Non-Profit Organization trying to raise funds.
We love that they are consistently developing to make the tool even better for its users.
Forget quickbooks, this is far superior. And the price is amazing.
Overall the experience with Monkeypod has been amazing.
Ease of use, wide array of functionality, knowledgeable and helpful staff.
Integrations between fundraising, CRM, email and accounting really give MonkeyPod great value for the cost.
8 weeks in and it's been a breeze. The team have lived and worked in non-profits for years, they understand how difficult things are and it's a pleasure chatting to them.
And the simple access to view our budget, donations, grants, and various action items gives our volunteer board quick and easy visibility into the health and status of the organization at any point.
This software has freed up time for our CFO, and has made it easier for me to make projections and plan ahead in terms of programs and budgeting.
I feel that they not only listen to our organization's needs, but they really care about helping us to make data-based decisions to more successfully serve our community.
I am having a hard time figuring out some of the accounting functionality.
We are continuing to expand our use and growing our capabilities. I love that it integrates with other platforms and meets our needs for CRM, fundraising, accounting, and email marketing.
I would say it is slightly more difficult to integrate MonkeyPod if you are switching to it before your fiscal year is over.
MonkeyPod offers tremendous versatility, easy to configure customization, no price penalties for growth and outstanding customer service.
I believe my total is out of whack because of the accounts payable and no one can seem to fix it.
Though we're still in early stages of our deployment of MonkeyPod, we're grateful and extremely pleased with the product and the team behind it.
As the long-time volunteer handling our single checking account and an excel spreadsheet tracker, I was starting to panic until I found MonkeyPod.
For data-minded individuals, the amount of reporting and grouping and classifiying that can be done with such ease is astounding.
I love how easy it is to use and their prices. It is great to use as a new Non-Profit Organization trying to raise funds.
We love that they are consistently developing to make the tool even better for its users.
Forget quickbooks, this is far superior. And the price is amazing.
Overall the experience with Monkeypod has been amazing.
Ease of use, wide array of functionality, knowledgeable and helpful staff.
Integrations between fundraising, CRM, email and accounting really give MonkeyPod great value for the cost.
8 weeks in and it's been a breeze. The team have lived and worked in non-profits for years, they understand how difficult things are and it's a pleasure chatting to them.
And the simple access to view our budget, donations, grants, and various action items gives our volunteer board quick and easy visibility into the health and status of the organization at any point.
This software has freed up time for our CFO, and has made it easier for me to make projections and plan ahead in terms of programs and budgeting.
I feel that they not only listen to our organization's needs, but they really care about helping us to make data-based decisions to more successfully serve our community.
I am having a hard time figuring out some of the accounting functionality.
We are continuing to expand our use and growing our capabilities. I love that it integrates with other platforms and meets our needs for CRM, fundraising, accounting, and email marketing.
I would say it is slightly more difficult to integrate MonkeyPod if you are switching to it before your fiscal year is over.
MonkeyPod offers tremendous versatility, easy to configure customization, no price penalties for growth and outstanding customer service.
I believe my total is out of whack because of the accounts payable and no one can seem to fix it.
Though we're still in early stages of our deployment of MonkeyPod, we're grateful and extremely pleased with the product and the team behind it.
As the long-time volunteer handling our single checking account and an excel spreadsheet tracker, I was starting to panic until I found MonkeyPod.
For data-minded individuals, the amount of reporting and grouping and classifiying that can be done with such ease is astounding.
I love how easy it is to use and their prices. It is great to use as a new Non-Profit Organization trying to raise funds.
We love that they are consistently developing to make the tool even better for its users.
Forget quickbooks, this is far superior. And the price is amazing.
Overall the experience with Monkeypod has been amazing.
Ease of use, wide array of functionality, knowledgeable and helpful staff.
Integrations between fundraising, CRM, email and accounting really give MonkeyPod great value for the cost.
8 weeks in and it's been a breeze. The team have lived and worked in non-profits for years, they understand how difficult things are and it's a pleasure chatting to them.
And the simple access to view our budget, donations, grants, and various action items gives our volunteer board quick and easy visibility into the health and status of the organization at any point.
This software has freed up time for our CFO, and has made it easier for me to make projections and plan ahead in terms of programs and budgeting.
Grammarly business is a great software that's easy to use with great functionality in 2020. The software continues to improve each year.
I can't think of a single thing I dislike about this platform.
I really liked stunning smart forms and that payments are powere by Stripe.
Although I wasn't able to explore all functionalities, I didn't notice any problems or negative side so far.
Submit.com has made management very much manageable and does the job that it is intended to do. Data analytics are very impressive and definitely helps with third-party integrations.
Submit.com has a lot to offer, some of which we don't need or use at the moment. At the moment I don't see a reason why we'd stop using.
Everyone working with grants knows how things can get complicated and time-consuming. This easy-to-use tool and appealing interface will make your work even faster and more pleasurable.
The pricing is still not convincing me, I'm willing to try it because the easy-to-use features are a must. It needs a longer trial period.
The customer support is by far the best. They offer training if needed which we found to be very helpful.
It has straight-forward instructions on how to use the software. It is overall an amazing software.
Its a great and affordable application to manage online forms.
Another best thing is submit.com support team is very quick and always ready to help you, they are quick and professional.
The support is very good because is 24/7. The price is not expensive.
It’s super easy to use with unlimited customizations.
The website provides great way to manage online forms which are received from numerous users all over the country. I personally used this to manage some online tests submissions.
It accepts any file type and also helps with any third party integration in its analytical tools. We can design our own forms and tailor the submission process according to our needs.
Grammarly business is a great software that's easy to use with great functionality in 2020. The software continues to improve each year.
I can't think of a single thing I dislike about this platform.
I really liked stunning smart forms and that payments are powere by Stripe.
Although I wasn't able to explore all functionalities, I didn't notice any problems or negative side so far.
Submit.com has made management very much manageable and does the job that it is intended to do. Data analytics are very impressive and definitely helps with third-party integrations.
Submit.com has a lot to offer, some of which we don't need or use at the moment. At the moment I don't see a reason why we'd stop using.
Everyone working with grants knows how things can get complicated and time-consuming. This easy-to-use tool and appealing interface will make your work even faster and more pleasurable.
The pricing is still not convincing me, I'm willing to try it because the easy-to-use features are a must. It needs a longer trial period.
The customer support is by far the best. They offer training if needed which we found to be very helpful.
It has straight-forward instructions on how to use the software. It is overall an amazing software.
Its a great and affordable application to manage online forms.
Another best thing is submit.com support team is very quick and always ready to help you, they are quick and professional.
The support is very good because is 24/7. The price is not expensive.
It’s super easy to use with unlimited customizations.
The website provides great way to manage online forms which are received from numerous users all over the country. I personally used this to manage some online tests submissions.
It accepts any file type and also helps with any third party integration in its analytical tools. We can design our own forms and tailor the submission process according to our needs.
Grammarly business is a great software that's easy to use with great functionality in 2020. The software continues to improve each year.
I can't think of a single thing I dislike about this platform.
I really liked stunning smart forms and that payments are powere by Stripe.
Although I wasn't able to explore all functionalities, I didn't notice any problems or negative side so far.
Submit.com has made management very much manageable and does the job that it is intended to do. Data analytics are very impressive and definitely helps with third-party integrations.
Submit.com has a lot to offer, some of which we don't need or use at the moment. At the moment I don't see a reason why we'd stop using.
Everyone working with grants knows how things can get complicated and time-consuming. This easy-to-use tool and appealing interface will make your work even faster and more pleasurable.
The pricing is still not convincing me, I'm willing to try it because the easy-to-use features are a must. It needs a longer trial period.
The customer support is by far the best. They offer training if needed which we found to be very helpful.
It has straight-forward instructions on how to use the software. It is overall an amazing software.
Its a great and affordable application to manage online forms.
Another best thing is submit.com support team is very quick and always ready to help you, they are quick and professional.
The support is very good because is 24/7. The price is not expensive.
It’s super easy to use with unlimited customizations.
The website provides great way to manage online forms which are received from numerous users all over the country. I personally used this to manage some online tests submissions.
It accepts any file type and also helps with any third party integration in its analytical tools. We can design our own forms and tailor the submission process according to our needs.