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PastorsLine vs CharityTracker Comparison (2026)

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Good recommendations?

PastorsLine logo

PastorsLine

CharityTracker logo

CharityTracker

Overview

PastorsLine is a text and voice messaging platform for churches & ministries to collect information and engage with members and visitors over desktop or mobile

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record and report interactions with clients, case notes, set goals & measure outcomes, perform assessments, make referrals and more! Helping you positively transform lives.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

188

5

4

3

2

1

78

84

25

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.5

1K

5

4

3

2

1

647

342

65

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“We like PastorsLine because it's web-based, and give you all kinds of stats, including click rate, when sending out texts. ”
DH

Diana H.

Grandly Assistant

“There is a way to see the amount of clicks, but it does not inform me of who clicked on it.”
CA

Courtney A.

Children's Pastor

“I love that I can create groups that integrate from Planning Center.”
CA

Courtney A.

Children's Pastor

Pros

“Ultimately, CharityTracker empowers us to refine our strategies and develop best practices that make our collective support more effective and responsive to community needs.”
CL

Cathy L.

Program Director

“We can add more customized forms and I'm grateful CharityTracker has that flexibility.”
SB

Shayna B.

Residence Director

“CharityTracker was ready to be used immediately and had all the basic functions we needed to move our paper files online .”
SB

Shayna B.

Residence Director

Cons

“It feels clunky and hard to use at times. ”
MJ

Mark J.

Connections Pastro

“It has never worked well and over the years has gotten worse with the spam filtering from cell phone carriers.”
SW

Sarah W.

Guest Services Associate

“it can be a little confusing to learn all of the features & it's hard to find what you're looking for when searching the help section.”
AG

Angela G.

Connections Director

Cons

“It is currently not possible for the same staff member to be an Agency Administrator in multiple agencies, thus increasing the risk of a referral not going through if a staff member is out of the office.”
MS

Miranda S.

Data Analyst

“Searching for a client's name can be challenging when variations in spelling occur but not all of them are appear as a choice.”
SG

Sherri G.

Executive Director

“It is a very useful tool for those of us charged with working with indigent individuals but it has been so poorly adopted by area charities that it makes the work frustrating.”
GH

Greg H.

Worship and Outreach Pastor

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features17
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Bed Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Pledge Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Small Group Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Workflow Management
  • Total features93
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Bed Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Intake Management
  • Inventory Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Factor Authentication
  • Multi-Location
  • Online Calendar
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Pledge Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Small Group Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations1
  • Oasis Insight
  • Slack
  • Total integrations1
  • Oasis Insight
  • Slack