Pushpay vs Servant Keeper

DonorPerfect

Givebutter

Tithe.ly

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Tithe.ly is a web & mobile based donation platform providing digital giving tools & event management features for ministries & churches of all sizes

Pushpay’s nonprofit giving platform boosts donor retention by connecting with your donors in a more meaningful way.

Online Giving

Payment Processing

Receipt Management

Event Management

Mobile Giving

Volunteer Management

Contact Management

Campaign Management

Some users say Pushpay’s robust functionality and ease of use justify its higher price, and reviewers appreciate the value delivered. However, some reviewers feel the cost is prohibitive, with restrictive contracts and unclear discount policies.

Value for money

By industry, Pushpay reviewers are most commonly professionals in religious institutions (56%). The most frequent use case for Pushpay cited by reviewers is donation management (69% of reviewers).

Pushpay

Web-based

iPhone

Android

Planning Center

Aplos

Church Office Online

ChurchStaq

Tithely Church Management

Basic

Core

Advanced

Complete

Student Ministry Director

Our church does not use Pushpay's customized church app feature or church management software because we found it lacking in comparison to competitor's products.

Lead Pastor

The only way to contact them is through a portal requesting a call back and setting an appointment, which is automatically confirmed on a calendar only to have the rep repeatedly fail to keep.

Treasurer

I’m hoping they provide this feature to allow donors to put a single amount for example of $120 and be able to break it down to say Tithes & Offerings $100 and Building project $20.   

Finance Clerk

They mislead donors by thinking they are paying the fee for the church but in reality they are just giving more which Pushpay takes their percentage off the total and still bills the church the full amount plus the extra.

A. Their mail merge and data reports won’t download the giving data I need.

Pastor

It works well within our site and gives us intuitive tracking.

Executive Director

Having emails and messages filtered through care@pushpay.com caused a delay and allowed for misunderstandings.

Associate Pastor

We have been using Pushpay for 9 years and find it to be a great way to receive donations from anyone, anywhere, at any time.  

No capability to breakdown the donation amount to different funds.  

The customer services reps (three so far) are all great at telling us what we want to hear and making promises.

It was a positive experience overall and a great on-boarding app to help our church transition into online giving.

Executive Pastor

At our last renewal we tried to negotiate going to month to month as we attempted to transition to another service.

Also, all of the folks I have encountered along the way, have gone above and beyond to assist:  [sensitive content hidden]  [sensitive content hidden] created a "how to give" video only because a member of our congregation directly reached out to Pushpay for guidance.  

There is nothing wrong with the service, just limited in a full solution.

The only reason I did not score a 10 is because we are still in the implementations process.

Integration between Pushpay and the church management software are seamless and add a lot of functionality to both platforms.

The virtual open-door policy has been a blessing for me and my team.

Some of the integration and fund management features could likely be set up from the beginning or could be handled by more robust automation.

I love how efficient, effective, and excellent the presentation and interaction with this platform is.

Not to mention the additional processing fees!

Finance Assistant

A feature that I feel could be added is more options to run financial data reports.

We are a one year old church plant with 30 members, and the pricing is definitely justified and fair for the functionality received.

Board Chair

Instead we were over sold a product that was much more than we needed.   While attempting to contact customer services we discovered that we were in a two year contract that could not be canceled.  

They are not addressing my concerns and will not cancel with us even though we have paid in full and are not requesting a refund.  

We have not had many issues with the giving platform.  

As far as we are concerned, they failed to fulfill the contract so we notified them we were opting out on promise that if the service did not produce x percent increase in giving we could opt out — they continue billing us and every effort at communicating with Pushpay has been the same as per above.

Senior PAstor 

donor management is very good, and payment processing is very good for our church.

Research Executive II

It reduces manual work and reduces time and we can track everything in a automated way and online giving can be automated.

It is competitively priced and much more robust than Tithe.ly.

Their policies are company centered not customer centered.

I love the online giving platform in Pushpay!

Administrator

Even off-boarding took 90 days, and we didn't have positive interactions when we were exiting for another platform.

Music Director

Like any online payment tool, this is super convenient, and eliminates the necessity of carrying money or a check to church.  

Myself

The AMEX code behind pushpay is buggy and does not allow adding AMEX payment options if the card has a 3-digit CVV code.

Owner

I asked for the cancellation of the contract as it does seem a good fit for me. And they bluntly refused.

Teacher

The lack of grace this company has for churches is beyond ridiculous.

The interface is simple enough that most can use it without issue.

The dishonesty and outright lies of their sales staff.  

Secretary

sometimes when editing, it jumps out to the list of events and you have to click on the specific event again.

Youth Pastor

I appreciate how PushPay allows the members of our church to both give online; and especially for me as a youth pastor, how Pushpay helps parents register their students for youth ministry events that cost money (like our Winter Conference and our Summer Camp).

Pushpay is allowing us to enable our congregants to give to various ministries online, and it is also helping us register students for youth ministry events.

For most churches, this would likely be thousands per year.

Fairly simple as an end-user for most things, some UI components could be improved, like deleting cards.

Church Giving

Customer Support

Ease of Use

Fund Management

Contract Issues

Payment Options

Data Migration

Donations

Among reviewers who comment on Pushpay's donations, 86% feel positive. Users say Pushpay makes online giving accessible, secure, and easy for church members, including options for recurring and event-based donations. They appreciate integration with church websites and apps. However, some mention high costs and limited adoption in smaller congregations.

Integrations

Account Management

Small Business

Mid-size Business

Large Enterprises

Freelancers

Some users say Pushpay offers robust functionality and ease of use that justifies its higher price compared to lower-cost alternatives. Reviewers appreciate that it delivers on its promises and consider the investment worthwhile for the features provided. However, some reviewers feel Pushpay is significantly more expensive than other options, with varying charges and annual contracts that they find restrictive. Users think the cost is often prohibitive and express frustration over unclear discount policies. Some reviewers find the price high relative to the included features, saying similar solutions are available for less.

Clearstream

Two-way enabled mass texting, integrations with popular ChMS and other 3rd party apps, multi-management capabilities, text-to-join keywords, automated workflows with conditional logic, native apps, live polls, and dedicated short codes.



Breeze is a cloud-based church management software designed to assist small & mid-sized churches in managing events, donations, follow-ups, volunteers, and more.

Try a free 30-day trial of Breeze today and see why more than 11,000 churches love Breeze!

ChurchTrac

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting and attendance management

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Member Directory

Member Communication

Small Group Management

Attendance Tracking

Pledge Management

Online Calendar

Some users say Servant Keeper is affordable, especially for organizations with limited budgets, and reviewers appreciate the substantial functionality for the price. However, some users report rising costs for support, cloud versions, and added features.

By industry, Servant Keeper reviewers are most commonly professionals in religious institutions (71%). The most frequent use case for Servant Keeper cited by reviewers is donation management (61% of reviewers).

Servant Keeper

Windows

Linux

iPad

Realm

Rock RMS

ShelbyNext Membership

Blackbaud Raiser's Edge NXT

Subsplash

Occasional technical difficulties

48% of reviewers feel negative about bugs and issues in Servant Keeper. Some users report experiencing program slowdowns, freezing, and occasional crashes, particularly with the mobile app. Reviewers indicate that troubleshooting can be time-consuming and sometimes frustrating, especially when problems require repeated restarts or when error messages lack clear guidance. Some users say that setup and correcting mistakes can be challenging, and a few mention persistent technical issues that disrupt their workflow. They find that resolving certain problems may require assistance, which can add to the overall frustration.

Comprehensive membership management

Church Clerk

I like Servant Keeper because it has all of the features to help you collect and maintain information for members, general and monetary.  

97% of reviewers feel positive about Servant Keeper’s member tracking capabilities. Users think the software offers robust tools for organizing and updating member records, tracking contributions, and managing communication efficiently. Some reviewers find the customizable database and reporting features especially helpful for keeping membership data accurate and accessible. They indicate that the ability to track giving, attendance, and milestones like birthdays or anniversaries simplifies administrative tasks. Reviewers appreciate that the system allows multiple team members to collaborate and update records, making it easier to maintain up-to-date information across the organization.

Exceptionally patient support team

Financial Administrator

Servant Keeper has been helpful and they are very patient with me, even though I am technology challenged at the age of 62, I never feel judged, even with the simplity of the program.

98% of reviewers feel positive about Servant Keeper’s client support. Reviewers appreciate that support staff are consistently patient, courteous, and knowledgeable, often guiding users through setup, troubleshooting, and feature explanations. Some users report that even those with limited technical skills feel comfortable seeking help, as agents never make them feel judged. Users say support is readily available and thorough, with many noting that their questions are answered clearly and issues are resolved efficiently. Some reviewers find the professionalism and friendliness of both sales and technical staff to be a significant benefit in their overall experience.

Business Manager

sensitive content hidden] would not take the time to let me finish - he kept speaking over me and telling me they couldn't solve our issues and why they did what they did.  

Not great - the customer service representatives talk over you instead of listening to you and your issues.  

Then, he said he would end the call if I didn't let him talk instead of him listening to me.

integration with Vanco and Mailchimp have been helpful, existing report templates are pretty comprehensive, customizable fields on individual and family profiles, groups keeper is a pretty good way of grouping people together based on a wide variety of criteria, being accessible offline is convenient, there are a ton of features on every module and several ways to do the same things

e.g. If all donations are made by credit card, but none by ACH one month, then we pay a fee for ACH - even though we didn't even process any ACH transactions.  

Director

This is kinda what you expect when trying to use it with all it's customization.

It also has a lot of functionality within the reports manager.

For weeks at a time we had no choice but to only access Servant Keeper via a Windows based computer.

Director of Finance & Administration

It is a great way to keep notes on donors, run reports to find all the donors in a certain geographic location, send year end tax statements.

Servant Keeper Takes all the work out of preparing contribution statements.

Product is very customizable as far as database fields go.

Sr. Minister

Useful for tracking donations and maintaining lists of congregants who serve in various capacities.  

The interface looks like an old version of windows.

Trustee, Treasurer

It enabled us to open up to donations other than by physical check (which is how the under 30 set prefers to give)!  

We have not yet used the Directory feature, but we expect to do so in a fe months.   As we grow it has additional features into which we can grow.

After getting through the Staff step by step login for the set up.and managing for  that was manual  for donors that used cash donation.

Parish Administrator

Not only was the CSR knowledgeable on every question I asked, and may I add, I had very random questions, but all were completely answered, and just ... WOW!!!   How nice to deal with a company that appreciates your business even if we are small fries.

The depth of services provided on the platform.

Treasurer and Bookkeeper

After you first sign up and create your account, our donors are unable to enter their payment info.

Manager

Automate administrative tasks: Servant Keeper enables businesses to automate tedious administrative tasks such as appointment scheduling, invoicing, and customer communication, allowing staff to focus on more important tasks.  

Pastor’s wife / Church administrator 

The Help desk has been a great feature when I have had trouble navigating the site as well as the customer support site.

Servant Keeper also offers a variety of online giving options and is integrated with several popular payment processors, including PayPal and Stripe.

Streamlined communication: Servant Keeper allows businesses to communicate via email, text message, and social media, all in one place.

I am in the middle of migrating our donation information back into Servant Keeper from Faithlife.

Servant Keeper took over from the previous software we used, but we didn't pay as much in fees previously.   

I have never disliked servant Keeper use it for membership donation only for over 20 years.

Office Manager

Very easy to use, manuals are easy to read and for the most part understandable and now that they offer an online giving platform they have all we need in one package.

It also allows churches to easily share information, such as newsletters and church bulletins, with their members.

It's easy to import data from other programs which is super helpful.

Finance

After the update, I spent 3 hours with issues related to the update.

The resources and support from Servant Keeper have made it easy to use all the features Servant Keeper offers.

Some of the interfaces don't always work that well.  

Increased efficiency: Servant Keeper helps businesses increase their efficiency by streamlining processes and automating tasks.

Improved customer experience: Servant Keeper's robust customer management system helps businesses create better customer experiences.

Elder

sensitive content hidden] at the Help Desk provided exceptional assistance during our Servant Keeper upgrade.

Data security: Servant Keeper uses bank-level security measures to ensure that customer data is secure.

I was offered in person training with the personnel from the company for a number of months.  

Assistant Pastor

The cost per month of Servant Keeper is VERY expensive.

The customer service woman went above and beyond helping me with my problem.

Servant Keeper is not the most feature-rich church management software on the market, and some of its features can be difficult to use.

Makes we uneasy about ever updating again

We have found Servantkeeper easy to use, from installation to daily operation, it is truly impressive.

I am able to monitor member personal information, donations, pledges, and interface with QuickBooks for the donations.  

Her expertise and dedication made the process smooth and efficient.

As with any program, you must learn the features.

Pushpay vs Servant Keeper Comparison (2026)

Pushpay

Servant Keeper

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives