Pushpay Pricing, Features, Reviews & Alternatives

Pushpay

Giving and engagement management for churches

4.42/5 (142 reviews)

Pushpay overview

What is Pushpay?

Pushpay is a digital giving and engagement platform designed to help churches manage processes related to donations and fundraising. It allows faith-based organizations to increase generosity and participation, engage with communities, and streamline financial workflows.

Pushpay enables church leaders to build a personalized mobile application with features such as push notifications, app badges, and other customizable fields to improve brand value. Users can also send custom thank you letters to donors and updates on campaign progress to givers. Plus, community members can maintain and edit their personal information within their profiles in the church application.

Pushpay comes with an admin portal, which lets enterprises automate administrative tasks and reduce manual labor through insight-driven reporting. It facilitates integration with several third-party platforms such as Church Community Builder, Fellowship One, Rock RMS, Planning Center, Focus Missions, Ministry Platform, QuickBooks, Elvanto, One Church Software, Seraphim, UCare, Shelby Systems, ACS Technologies, ServantPC, The City, Real, Power Church Software, Logos, ChurchTeams, and Shepherd’s Staff.
pushpay.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada

Supported languages

English
Pushpay screenshot: Pushpay consolidates donors' data screenshotPushpay App Platform | Your Communication HubPushpay screenshot: Pushpay manage donations screenshotPushpay screenshot: Pushpay set passcode screenshot

Pushpay user reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.2
  4.5
  4.1
Drake D.

We loved PushPay but eventually had to move on

Used daily for 2+ years
Reviewed 2018-07-26
Review Source: Capterra

Pros
PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Cons
Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jonathan S.

Pushpay - Easy to Use for Contributors and Administrators

Used daily for 1-2 years
Reviewed 2019-07-20
Review Source: Capterra

Pros
The cleanliness and simplicity for online contributors and for volunteer admins.

Cons
The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mona H.

Pushpay

Used daily for 2+ years
Reviewed 2021-04-08
Review Source: Capterra

As people are writing fewer checks and into convivence of phone payments, pushpay solves that issue.

Pros
I love that people can easily pay from their phones. I can also easily change the category from my phone.

Cons
It's pricey. But I guess you get what you pay for. We are a smaller church and still find value in the investment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bruce D.

Okay, but better more cost effective options exist

Used weekly for 2+ years
Reviewed 2021-03-31
Review Source: Capterra

Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively easy to use. Terrible customer care. I would compare them to a cable company, pay on time and have their full package and you won't hear from them. If you don't have all the features they'll call to ask you to upgrade but we never got a call about new features or how to make our app better or anything.

Pros
Pushpay offers a money-back guarantee (or they did) if online giving doesn't go up very creative push notification options (fill in the blank, polling, etc)

Cons
- no control of access - they have to add/remove people from your account - no control of certain features, again, they "manage that for you" - no contact from customer care after launch except to ask why we don't use their giving platform - no contact from customer care to switch to our own developer account when apple/google started requiring that for updates - had to find out and research that on my own - more expensive than others, less features - when we left, they sat on our app for months and didn't move it to our accounts when asked - when we complained they blamed us until I showed them the emails where I asked - wasted our time in transition to slow the process - asked for a refund after they wasted months of our time and got "I wanted to again apologize for how long it took to transfer the Google Developer Account to your Developer Account. I connected with my direct manager J***, and while we are not able to provide a refund...." saying sorry is free. It is all about the $$$ for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Steve C.

Using Pushpay for Church Ministry

Used monthly for less than 6 months
Reviewed 2021-02-12
Review Source: Capterra

Pushpay is allowing us to enable our congregants to give to various ministries online, and it is also helping us register students for youth ministry events. Pushpay has been a delight to use and we're looking forward to using them for years to come!

Pros
I appreciate how PushPay allows the members of our church to both give online; and especially for me as a youth pastor, how Pushpay helps parents register their students for youth ministry events that cost money (like our Winter Conference and our Summer Camp).

Cons
Even though we have utilized Pushpay for a few months now, I can honestly say that there is nothing I find unlikeable about this software! Pushpay is helpful, it works well with our new Church Community Builder software, and it is user-friendly!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Pushpay pricing

Contact Pushpay for pricing details.

Pushpay features

API
Alerts/Notifications
Campaign Management
Donor Management
Electronic Payments
Event Management
Membership Management
Mobile Access
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Reporting & Statistics
Third Party Integrations
Volunteer Management

Activity Dashboard (87 other apps)
Attendance Tracking (76 other apps)
Data Import/Export (93 other apps)

Videos and tutorials

Additional information for Pushpay

Key features of Pushpay

  • Admin Roles
  • App Engagement Dashboard
  • CSV Exports
  • Contribution Tracking
  • Custom Calendar Feed
  • Custom Media Feed
  • Daily Payment Summary
  • Digital Bulletin
  • Donation Management
  • Donation Tracking
  • Donor Database
  • Donor Management
  • Event Payment
  • Event Registration
  • Gift Management
  • Gift Matching Management
  • Mobile Donations
  • Mobile Giving
  • Multi-Site Management
  • Online Donations
  • Online Giving
  • Payment Processing
  • Pre-Configured Giving URL
  • Push Notifications
  • Receipts / Statements
  • Recurring Donations
  • Recurring Giving
  • Reporting & Analytics
  • Security Tools
  • Weekly Giving Summary
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