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Pushpay Logo

Pushpay

4.3
(166)

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Giving and engagement management for churches

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(1)

Pushpay Pricing, Features, Reviews and Alternatives

Pushpay FAQs

Q. Who are the typical users of Pushpay?

Pushpay has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Pushpay support?

Pushpay supports the following languages:
English, Spanish

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Q. Does Pushpay support mobile devices?

Pushpay supports the following devices:
Android, iPhone

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Q. Does Pushpay offer an API?

Yes, Pushpay has an API available for use.

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Q. What other apps does Pushpay integrate with?

Pushpay integrates with the following applications:
Elvanto, MinistryPlatform, TouchPoint, Howspace, Planning Center, Sage Intacct, QuickBooks Online Advanced, One Church, PEX, ChMS, Churchteams, UCare, Seraphim

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Q. What level of support does Pushpay offer?

Pushpay offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

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Pushpay product overview

What is Pushpay?

Pushpay is a digital giving and engagement platform designed to help churches manage processes related to donations and fundraising. It allows faith-based organizations to increase generosity and participation, engage with communities, and streamline financial workflows.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
Documentation
Live Online

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Pushpay features

Functionality

4.1

/5

166

Total features

49

4 categories

Most valued features by users

Reporting & Statistics
Event Management
Membership Management
Donor Management
Mobile Access
Alerts/Notifications
Volunteer Management
Customizable Reports

Functionality contenders

Pushpay users reviews

Overall Rating

4.3

/5

166

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.7/10
Rating distribution

5

4

3

2

1

92

50

10

3

11

Pros
The customer support was wonderful and the resources they give are wonderful. They can make customizable apps you can create.
Pushpay is seamless and the Customer Support is amazing, quick and Knowledgeable.
Pushpay keeps great records of payments to easily generate statements whenever you need them. It's safe and secure, I've never felt as though my privacy was invaded.
Cons
We inform them “a contract that you have breached by the contract, we are moving on. After 3 months and $2400 the only thing we received from PushPay is lies and incompetence.
When we spoke with the Sales Reps boss we discovered he had no idea who we were or the issues we were having (i.e. the Sales Rep lied).
I dislike that it doesn’t integrate with Planner, which we use to coordinate all of our church teams.

Overall rating contenders

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Steve C.

Youth Pastor

Religious Institutions, 11-50 employees

Review source

Overall Rating

Using Pushpay for Church Ministry

Reviewed 2 years ago

Transcript

Steve: I'm Steve. I'm a Youth Pastor. I give Pushpay a five out of five rating. And form more reviews...

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Daniel E.

Senior Pastor

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Rolls Royce Prices for Nissan Quality

Reviewed 2 years ago

Transcript

Daniel: Hi, my name is Daniel. I'm a senior pastor. I give Pushpay two out of five. For more reviews...

JJ
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Jason J.

Nonprofit Organization Management, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Pushpay Review

Reviewed 2 years ago
Pros

One of the things I like about PushPay is that it was easy to use. Another thing that I like was the safety of it. It was safe and secure to use. The features that PushPay has is good as well.

Cons

I didn’t have any problems with PushPay. It wasn’t nothing that I liked about the software. It was a safe platform to use and it was easy to use as well. It was simple to understand.

JP
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Jill P.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Seemed great

Reviewed 3 years ago

Set up was done very well and quickly. Responses were very fast in the set up phase. Once that was completed it was days/weeks/months before someone would respond via email. When you call their 800 number you're directed to leave voicemail and then they email you in response but those can also take a week or more to receive a response. Integration with QB has been broken for months and no response....

Pros

Ease of use. Quality of product. Increase of online giving.

Cons

Issues with integration. Customer support once the setup was completed. Does not integrate with Quickbooks online well. Issues with data properly migrating over.

BM
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Brian M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Look somewhere else

Reviewed 2 years ago
Pros

It was an easy way to get members to contribute / donate with credit card

Cons

The costs were high. The customer service was terrible. The promised mobile app was never developed. After 2+ years of waiting, we gave up.

BK
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Becky K.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very User Friendly

Reviewed 3 years ago

Overall, it's been a good experience. I love that I have a "person" at Pushpay that I can reach out to anytime I have a question. I don't have to submit a help ticket - I can go directly to a person. He's been very responsive if I've had a question. And it's very user friendly for our congregation members. There are a ton of features we haven't even used yet, so I'm excited to keep learning and taking advantage of all the great stuff Pushpay has to offer.

Pros

It's been very easy to use Pushpay. They walked me through importing data from my old software so that I have complete data in Pushpay. It's been easy for our members to set up their donations, which they have very much appreciated! I recently did my first round of giving statements, and that process went smoothly. Overall, I am very satisfied!

Cons

There are just a couple of little things that I don't love, but nothing major. The first is that once I imported old data, and then our members went in to set up their new giving information, I was left with a lot of duplicates. I can "join" those records together, but I'm not allowed to actually just merge them. I would prefer to merge them so I am just left with 1 giving record. Secondly, when I did giving statements, I was given a list to print for all who didn't have an email in the system. There was no way to hit print just once to print them all out; I had to print each one individually. That was time consuming.

SS
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Shelley S.

Religious Institutions, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pushpay is amazing

Reviewed 4 years ago

Pushpay has allowed our Church to streamline our giving, texting, events and app all in one for a single user experience.

Pros

Pushpay is seamless and the Customer Support is amazing, quick and Knowledgeable.

Cons

Some features make it difficult to get the job done and reporting is minimal.

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