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Claire B.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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Overall I'm very satisfied with Springly. Creating the website was easy and so is managing it. The CRM, event and membership management modules work well. And the price for the overall platform is hard to beat.
I like the look of the website and how easy it is to update. I particularly like how fessa it is to create new and manage events.
Some (minor) features are almost there but not quite, which makes them unusable at this stage. Not a big deal but it looks like it wouldn't take much to make them work properly.
Stéphane B.
Civic & Social Organization, 51-200 employees
Used daily for 2+ years
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After having made a tour of the competitors, the association of which I am president decided to pass on Springly for the richness of its functionalities, very far ahead of the competition. The strong integration between the various elements allows a saving of time more than appreciable. We are currently in the process of re-registration, which involved a lot of accounting entries (nearly 200), and...
The automated registration process associated with online payment has saved us a lot of time. Formerly we used to spent about 300 hours for accounting purposes. After setting up Springly, we divided this time by a factor of 10. Transparency, easiness of consultation wherever you are, are other key benefits of this platform.
The web site part is our member's space. This is the only part that should be enhanced and give the administrators more customization options. I'm picky saying this because the current features allow to develope a nice web site and integrate the other features of the platform, but I'd like more advanced options in terms of CSS for instance.
Verified reviewer
Automotive, 1-10 employees
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The software had the potential to work well for our needs, unfortunately, we were stood up repeatedly by product specialists who blamed 'technology' and 'the system' for why they didn't attend meetings that they organized, in spite of sending us multiple confirmation emails, as well as accepting calendar invites (that they also organized). After wasting an hour waiting in Zoom meetings for them to attend, and getting half hearted excuses and no real apologies, we went with a different product.
Customer service was abysmal, product specialist team had no interest in helping us navigate the product, extremely limited support hours.
Hello there! We are so sorry to hear that, thank you for your honest feedback. We will share it with the appropriate teams to verify that all of our client interactions are positive ones!
Ludovic L.
Sports, 1-10 employees
Used daily for 2+ years
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We have saved a lot of time in our daily administrative management.
We now do all of our accounting through the software. Membership management is now very simple and memberships are done online, as well as payments.
The possibility of manually generating invoices still needs to be developed but Springly works very regularly on adding new features.
Daniel F.
Environmental Services, 1-10 employees
Used daily for 2+ years
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Springly has been a great help to the daily running of our organization and allows us to scale by introducing more sophisticated features as and when we need them. Also, being able to share data access with the other administrators has made teamwork a lot easier. The cloud-based system means we are no longer at risk of losing data should my computer break down.
Nothing major to report as of yet, but more features and integrations could never go amiss.
Sophie R.
Philanthropy, self-employed
Used daily for 2+ years
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Springly is an ideal platform for our needs, a large regional organization with many chapters to manage, and a great emailing feature. The Springly team really listens to suggestions of features to add, and the upcoming product improvement list proves it... even if sometimes we would like our requests to become reality a bit faster ;). Updates are very intuitive and functional.
Sometimes we would like our requests to become reality a bit faster.
Patrick P.
Sports, 1-10 employees
Used daily for 1-2 years
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After deciding to shift our entire system over to Springly, we have been very impressed with the software and how it continues to help us on a daily basis. The response time is excellent, the user experience is pleasant, and listing new products on the online store (i.e. cruises and training packages for us) is super simple. We have essentially managed to revitalize our organization by adopting Springly!
No major points of improvement stand out, at the moment we are happy with the product.
Jorge V.
Civic & Social Organization, 1-10 employees
Used daily for 2+ years
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"I have been a customer with Springly for nearly 4 years it is a great working tool for nonprofits. Everything is managed by a young and dynamic team that always listens and makes the software evolve beyond my expectations. Long live Springly and Bravo!"
Ease of use and comprehensive software to manage nonprofits.
Management of the website to take in hand for a few weeks.
Allain-Gérald F.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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The user support is top-notch and takes into account our comments and suggestions for future updates. This software has made it so much easier for our organization to operate, we can focus more on our primary missions! Thank you!
Nothing that really comes to mind, we love working with Springly
Thierry C.
Civic & Social Organization, 1-10 employees
Used daily for 6-12 months
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Don't hesitate anymore. It's ergonomic, complete, the people are nice...
Membership management, accounting, membership fees, receipts, etc... all integrated with a multitude of possible settings for each function.
There are so many functions that it's a bit of a gas factory and it's not always easy to find what you're looking for. So it takes some getting used to.
olivier h.
Sports, 11-50 employees
Used daily for 2+ years
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A spreadsheet and a database combined in a simple and user-friendly software which can be used without dedicated skills ...
Really, I cannot find some problems with that software
Anne Marie A.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
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This software is perfect even for a small nonprofit and it changed the life of our secretary and accountant! The accounting processing is easy, efficient, and reliable as is the communication module. I don’t regret my choice.
The accounting and communication modules are most impactful for us. The product is easy to use and the integration with our existing processes was easy.
The cost accounting module was improved already but I would like 2 more levels to be added.
Benoit P.
Civic & Social Organization, 1-10 employees
Used daily for 2+ years
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excellent online application, complete, easy to use
Some GUI problems. Too much maneuvering to see the last entries in progress.
Cécile M.
Higher Education, self-employed
Used daily for 1-2 years
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Easy to understand and to use. Reactive support when you face a problem.
Nothing really. It's so easy to use!!!!!
Stephen B.
Civic & Social Organization, self-employed
Used weekly for 2+ years
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Come and try, you will certainly be won over by the services offered, accounting, advice, ....
- Various functionalities (accounting, ...) - Ease of use - Possibility of making a site - Extensive configuration - Support - Articles
- The price for small associative structures
Adrien B.
Recreational Facilities and Services, 1-10 employees
Used weekly for 2+ years
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Very simple and flexible platform. A good management tool. Very responsive team on top of that.
Would be perfect to have more templates for the website.
Eric M.
Sports, self-employed
Used weekly for 2+ years
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Facilites d’utilisation Clair, précis, même un enfant peut se servir de ce logiciel ci simple
Aucun point faible à l’utilisation de ce programme
Showing original review in French. See translation
Pierre B.
Civic & Social Organization, self-employed
Used weekly for 1-2 years
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Assoconnect is at the top to manage a Free Trade Union Association. I recommend using this software which really saves time. Thank you again to the AssoConnect team "
Very easy to use. Lot of functionalities that save time Help us a lot and user friendly
No point that I don't like. This is the software we were looking since lot of years.
Odile B.
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for 2+ years
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Easy to use to follow the memberships of a Professional Union
No need for improvment now, all the functionalities are not necessary for our usage
Pauline M.
Professional Training & Coaching, 1-10 employees
Used weekly for 1-2 years
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It is the more complete option I have found on the market.
I love how simple it is, especially for accounting and newsletter campaigns.
For the website design I chose another -more complete- option. But I keep my newsletters on springly.
Gerard G.
Sports, 11-50 employees
Used weekly for 1-2 years
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Finance, emailing, web management and social network
Understanding of the using routine in term of communication
Elem A.
Medical Devices, 1-10 employees
Used weekly for 1-2 years
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the software is quite good, except the management of the website.
the management of the website. We cannot do what we want regarding the shape of the website page.
Cyril B.
Civic & Social Organization, self-employed
Used monthly for 2+ years
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I’m the treasury of a small nonprofit and use Springly primarily for accounting purposes, typically once a month.
Most important for my peace of mind: the certainty that my accounts are accurate and auditable.
The banking reconciliation bridge (the tool) is sometimes tedious.
Jean Luc L.
Entertainment, 11-50 employees
Used monthly for 2+ years
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Very user friendly, all members like it.
Very satisfied with the services, I recommend as president of the association the [SENSITIVE CONTENT]
Nothing, all is good for my organization.
Bertrand N.
Civic & Social Organization, 51-200 employees
Used monthly for 2+ years
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No suffering
Cover all the functionnalities needed. Easy to implement Excellent support
Pricing not fully adapted to us but we are particular