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K-Now
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital adoption platform for user guide creation
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K-Now - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: February 2026
K-Now overview
What is K-Now?
K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, and hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, and use-case analysis.
The K-Now platform enables administrators to determine user locations within applications and provides information, alerts, and guidance to help complete multiple operations. It allows teams to add stickers, toolkits, and information snippets to various elements on screens, as well as indicate step-by-step actions to complete specific operations within applications. Plus, information architects can create popups to display important messages in the form of push notifications.
K-Now comes with a campaign module, which enables managers to create content for one-time events, new feature launches, and user profiles, helping define publication schedules and release periods. The application manages the import and export of translations, allowing users to publish information in multiple languages, and users can collect customer feedback to measure the quality of user guides, walk throughs, and suggestions.
Key benefits of using K-Now
K-NOW enables organizations to drive faster adoption of enterprise applications through contextual, in-app guidance. Interactive walkthroughs, tooltips, checklists and notifications support users directly within their workflows, reducing training time and increasing productivity.
Reduce Support Tickets and Training Costs
By providing real-time assistance inside applications, K-NOW minimizes user errors and decreases dependency on IT support teams. Employees become autonomous more quickly, lowering onboarding costs and ongoing training effort.
Improve Software ROI and Business Performance
K-NOW provides actionable analytics to measure adoption, engagement, and usage patterns. Organizations can identify friction points, monitor key actions, and optimize digital processes to maximize the return on their IT investments.
Ensure Governance, Security and IT Control
Designed to meet enterprise IT requirements, K-NOW integrates with SSO, supports role-based permissions, and enables structured content governance. Organizations maintain full control over user access, content publication, and deployment environments.
Deliver Personalized User Experiences at Scale
K-NOW allows segmentation by user role, profile, or business unit, ensuring that each employee receives relevant guidance based on their responsibilities and context. This improves engagement and accelerates adoption across large organizations.
Centralize Knowledge and Support Resources
The platform can aggregate documentation, tutorials, and training materials into a unified in-app knowledge hub, giving users a single access point for support resources.
Support Complex Digital Transformation Projects
K-NOW helps organizations manage adoption across ERP, CRM, HRIS, and other business-critical systems. It provides the visibility and control needed to successfully roll out new applications at scale.
Enterprise-Ready Deployment
K-NOW supports secure cloud deployment, environment separation (development, testing, production), and advanced administrative controls to meet the standards of IT departments and regulated industries.
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K-Now FAQs
K-Now has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does K-Now support?
K-Now supports the following languages:
French, English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does K-Now offer an API?
Yes, K-Now has an API available for use.
Q. What level of support does K-Now offer?
K-Now offers the following support options:
Email/Help Desk, Chat, Phone Support