Administrator's Plus Reviews

That we are able to transfer data easily and effectively yearly. Also gaining information for teachers and staff is easy and quick,

Sometimes when customer support is needed we have to be sent to various people to help us, not all support can help with certain issues.

The software is solid and reliable once you learn it and its quirks (like all software has). Training and Support are outstanding at helping you. It covers all you need from a SIS, GradeBook, and Parent Portal, and has some billing, accounting, and fundraising options. The huge recent addition is integration between the GradeBook and Google Classroom, that really helped our school during Covid-19 as did their fantastic Support and other teams. We were very happy to renew our contract with Rediker this year, they are a solid company on the right path. And they have perhaps the most reasonable price point on the market.

They aren't fully web based end to end yet (as are many other companies in its space). Of course all the student, parent, and teacher experiences are web based or with an app. But the administrator has to remote into a Windows environment, which is really just a minor inconvenience all things considered, and they are working on the new web based Admin Plus. Also their fundraising partner could be much better.

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Joseph, thank you for your frank and incisive observations. User feedback has always been an essential driver behind Rediker Software¿s product development, service delivery model, and pricing options. You have clearly seen that our newest offerings represent significant strides forward. PlusPortals in particular demonstrates our commitment to providing the best possible software for schools, families...

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The comprehensive nature of the software and ability to extract needed data quickly. It is fairly easy to use, for a database system. Customer support is top notch, always quick to respond and willing to assist. There are multiple modules associated with Admin+ and we use almost all of them. It is nice to have everything in one place without having to hop between software each time we need to run a bill, check attendance, run a transcript, change teachers class lists, etc. We appreciate the customer support the most!

Some limitations on data management and exports in terms of unique family dynamics. (i.e. split households) and between students & schedules. As an example, I cannot pull all emails of students taking AP classes into a spread sheet, I have to export names and search class lists by subject and update my name spread sheet.

1. How flexible the software is for each user. You can customize any report, screens, etc. 2. The core support staff has remained fairly constant over the years and are very pleasant to work with. 3. While I have not been in a while, when I was a newer user I went to the training seminars - they were great. I especially found the evenings when there was time to sit with programmers very productive - I got lots of little things taken care of during those times.

1. How flexible the software is for each user! Often after updates some specs need to be "touched" for users. 2. While understandable, at the busy times of year is it hard to get through to support. 3. We are Cloud hosted, and some processes seem slow. 4. The Silverlight/HTML5 issue has been a strain. While much better now, we lost some trust with the teachers over this.

Company is responsive to input and feedback. Generally easy to use. Meets needs of all the variety of constituents. integration with plusportals is great.

report writer coding is painful! - Sometimes it seems that the modules were written by different people as they don't "act" similarly. - Too many clicks to get to one thing. - printing reports when using weblink is difficult. Would like more training videos.

Excellent customer support for any type of problem, although wait times can be long. There are many features that can be used - report cards, transcripts, scheduling.

It can be so convoluted to use, not intuitive or user friendly. F-1, F-6 keys. For example, the system tells you that someone else is logged in as supervisor, even though what happened is the internet failed and the system dropped rather than being closed properly.

It allows you to track whatever data that you want. The initial set up is easy and it is easy to generate reports on just about any thing that you have data on.

The web version is sometimes slow - which we need to be able to access from any location. I am not sure if it is a location issue - but we are frequently disconnected to the service and have to log back in.

I like the new features and functionalities that have been added recently. I like that I can usually get all the data I need quickly.

I have worked with Admin Plus for 16 years. I have never found it to truly be "User Friendly." Customizing reports is still rather tedious and can get very frustrating.

I have used this product for a number of years, and 10 years ago it was a superior product and it is still a superior product! Everything about Admin. + is wonderful!

You get what you pay for, if you are a small school, this is probably not for you and your school or school district.

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The Lookup feature and the Export to Excel feature -- and so of course, everything else between those that make my work very possible. i appreciate the big task that goes into creating an SIS; but that you are able to respond to our needs outside of the database such as exporting data is a boon.

That the Lookup cannot be used to enter data as one would Excel. I know, it's a future feature, maybe -- which goes to show that I've found little that I do not like about the software. There is the Schedule Builder which I really do not enjoy working on -- but then scheduling is a beast in itself -- so it's not necessarily the software per se. And then there is the Contacts Database -- that, I do not comprehend what you're aiming for in that one.

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My favorite part of the software is the portabilty when using the app. As an administrator, you need access to information when you are out in thebuidingor elsewhere on campus. Pair that portability with the multiple services offered and you have the total package for an LMS and databse combination. Very pleased with this program.

If there was a con for this software, I would say it is the inability to respond to parent generated emails from the plus portals side of tghe program. When they send it from the system, you cant reply directly. Very small gripe considering the communication benefit.

I love the ease of use. This is the third school that I implement the program for. I can track any item that I need to track without needing a program change. You can call support and receive assistance within a couple of minutes for any issues that you may have. It can handle simple schedules and more complex schedules with just a click of a button. The fact that this system was initially created by an educator makes it useful and purposeful.

We have some internet issues that slow and sometimes drop the program. In particular in the morning there can be issues with attendance. The network version was much quicker.

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Rediker Software is committed to schools and educators and has been for over 35 years. It is great to hear that our school management system has worked so well for you at multiple schools. We will continue to offer the best customer service, support and training in the industry, while constantly offering innovative products and solutions. Thank you and we hope you can join us again soon for another training workshop!

The program allows uses a wide variety of options from database, scheduling, admissions, etc. We find all material to be easily accessible.

We often find that there are too many ways to perform the same tasks, leading different users to have several ways of completing the same task. In addition, the software is excellent, however, we pay a great deal of money to use it and training costs are FAR TOO HIGH for us to be able to regularly send new office personnel to them. This leads to many, many calls to the support desk.

I like the tabs for different pages and modules that are set up for specific information and rights assigned to users. I also really like the Excel Wizard and the E-Mail features. Support is wonderful!!

I sometimes struggle with the necessary codes for writing reports and understanding when information is pulled from contacts and/or the database fields.

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Joseph, Thank you for sharing your feedback about our system. Our portals and web gradebook are newer products that show our commitment to providing the best software for schools, families and communities. We are currently hard at work on the next generation of AdminPlus. It will combine all the great features that deliver real-world results for schools with a new and improved user experience. Last year we launched redikersupport.com to offer more ways for educators to find the help they need and collaborate with each other in our Users Forum. We are expanding our support team to meet the documentation needs of our constantly growing family of schools. Rediker Software

I love the ease of use and the ability to purchase only what our school needs. All programs work together seamlessly. Reports are easy to create. Rediker listens to the customer's needs and works their hardest to add it to their programs. Customer support is a 5 star+ rating. This company treats you like family.

There isn't anything I do not like about this software. If I have to come up with something I would have to say, I wish I had found it sooner.

The tech support is outstanding. No problem is too small. They are always polite and courteous. The in-services they offer are also very helpful.

It is a little pricey. We have a small independent school and it is costly. There should also be a way to get to the 2nd tier of Tech Support. I have called a few times and have to wait on hold while the person I'm talking to goes and asks for help. Sometimes this happens 3-5 times in one call.

User friendly with fantastic support center! Love the ability to filter to the many different daily needs of the office or teacher requests.

Hours of live support. I would like the ability to have later or weekend hours for support help. sometimes it is not possible to work on files during a "normal" week and additional time is needed to complete the task at hand.

Options to include so much specialized data that teachers and staff need at our school. It's wonderful to generate a report or spreadsheet that contains precisely what you need to accomplish some task.

Have never been able to utilize DB WR to make labels. They never seemed to fit on the labels correctly.

The effectiveness and easiness of finding student/teacher information quickly. Love how you can create any kind spreadsheets for practically everything

I like everything about this program... there is nothing bad that I can comment about it. it is a great program!

Admin Plus has a user-friendly interface and is not hard to learn how to run the program from an Administrative point of view.

I would have to say having to Sync every day from Admin Plus to Plus Portal so the attendance will show up for the parents is probably my least favorite thing.