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BookingKoala vs MaidCentral Comparison (2026)

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Good recommendations?

BookingKoala logo

BookingKoala

MaidCentral logo

MaidCentral

Overview

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, and purchase gift cards.

Cloud-based cleaning business software. One unified solution for sales, marketing, scheduling, dispatch, time and attendance, payroll, employee engagement, customer scorecards, automations, drip marketing, text communication, powerful reporting. One system to increase profits and success.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

27

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

450

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

44

5

4

3

2

1

41

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5.0

48

5

4

3

2

1

48

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.”
JK

James K.

House Cleaning Service

“Quick support, quick dev team pushing new features, and a solid community.”
CS

Chris S.

Owner

Pros

“One of the best parts for us is the quality control system—having checklists, client feedback, and quality scores all in one place makes it easy to keep our standards high and address any issues early. Plus, we love that MaidCentral offers extras like MaidCentral Live, the Consistency Course, and Core KPI Webinars.”
RR

Roxan R.

Operations Manager

“The onboarding 1:1 customer support provided by [sensitive content hidden] was invaluable.”
RS

Rachel S.

Owner

“Very valuable platform, which eliminated many costs of different platforms of the past. ”
Verified reviewer profile picture

Wells Y.

CEO

Cons

“It is very time consuming and difficult for the average person to figure out how to do.”
Verified reviewer profile picture

Charese B.

CEO

Cons

“The biggest challenges have been the learning curve, mobile app limits, walkthrough flow, and a few bugs.”
Verified reviewer profile picture

Kerri C.

Founder

“Getting started is a bit complex, especially if you are battling long term bad habits in the way information was kept before. And, while the customer service is ace, and there are loads of videos and help documents available, it can be difficult to tech out some problems that may crop up.”
JL

Jon L.

Operations Manager

“The initial onboarding can be difficult and the larger the business the harder it is.”
AH

Ajia H.

Ops Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features80
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dispatch
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Estimating
  • Exercise Library
  • Facility Scheduling
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • Fleet Management
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • LTL/Shared Truckload
  • Lead Management
  • Local Moves
  • Location Tracking
  • Loyalty Program
  • Military/GSA Moves
  • Mobile Access
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reports
  • Resource Scheduling
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Notifications
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service History
  • Staff Management
  • Storage Management
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dispatch
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Estimating
  • Exercise Library
  • Facility Scheduling
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • Fleet Management
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • LTL/Shared Truckload
  • Lead Management
  • Local Moves
  • Location Tracking
  • Loyalty Program
  • Military/GSA Moves
  • Mobile Access
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reports
  • Resource Scheduling
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Notifications
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Service History
  • Staff Management
  • Storage Management
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations7
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Qbo
  • QuickBooks Online
  • Slack
  • Stripe
  • Twilio
  • Wave
  • Zapier
  • authorize.net
  • Total integrations5
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Qbo
  • QuickBooks Online
  • Slack
  • Stripe
  • Twilio
  • Wave
  • Zapier
  • authorize.net

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