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BookSteam vs Microsoft Bookings Comparison (2026)

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BookSteam logo

BookSteam

Microsoft Bookings logo

Microsoft Bookings

Overview

BookSteam allows your clients to book, reschedule or cancel appointments & classes 24/7. Supports notifications, online payments & calendar syncing.

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

19.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

122

5

4

3

2

1

89

29

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.4

170

5

4

3

2

1

97

55

13

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management.”
LS

Leo S.

Management

“We use it in our studio to manage our calendar and bookings, as well as students payments.”
DR

Diane R.

Instructor

“Less hassle for our business to deal with online package purchases, everything is done online.”
SR

Sarah R.

Staff

Pros

“It simplifies appointment scheduling, reduces manual work, and keeps everything organized by syncing with Outlook and Microsoft 365. Once it's set up, it's easy to use for both staff and customers. While there are a few limitations with customization and the initial learning curve, it's a dependable scheduling solution that has saved me a lot of time.”
JK

Jonathan K.

Chief Marketing Officer

“It simplifies appointment scheduling by automating bookings, confirmations, reminders, and calendar management.”
KL

Kate L.

Sales

“It’s great for straightforward appointment management and integrates nicely with existing tools, but it can feel limited if you need more advanced features, flexibility, or deeper control over booking workflows.”
JD

Josh D.

IT Support Engineer

Cons

Not enoughreviews yet

Cons

“Customer Support can be limited unless you have a higher-tier Microsoft support plan.”
JD

Josh D.

IT Support Engineer

“I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it.”
JW

John W.

Owner, Designer

“It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web”
RW

Ray W.

Senior Consultant

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features140
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Dance Studios
  • For Medical Spas
  • For Music Schools
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lesson Notes
  • Marketing Automation
  • Member Accounts
  • Member Management
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Records Management
  • Payment Processing
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Booking
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Website Integration
  • eCommerce Management
  • Total features27
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Dance Studios
  • For Medical Spas
  • For Music Schools
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lesson Notes
  • Marketing Automation
  • Member Accounts
  • Member Management
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Records Management
  • Payment Processing
  • Pet Grooming
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Booking
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations5
  • Google Calendar
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal
  • Stripe
  • Twilio
  • Total integrations3
  • Google Calendar
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal
  • Stripe
  • Twilio

Alternatives

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