Additional information for Comcate Service Request
Key features of Comcate Service Request
View All Features
- Automatic tracking of work orders, time and materials
- Automatic report generation and email delivery
- Manage work orders in the field
- Tasks and activity history
- Attach documents and files
- Assign work order ownership
- Follow-up reminders and escalations
- Instantaneous search of case history
- Track by staff member
- Assign tasks
- Reports can be tailored
Manage Operations More Successfully
• More work orders can be managed per person with faster resolution.
• Track by staff member and assign tasks to manage accountability.
• Easy-to-use, intuitive interface increases productivity.
• Reports can be tailored for activity and show time to resolution.
• Reports may be scheduled for automatic generation and email delivery.
• Manage operations more efficiently and demonstrate success.