CRM Runner Pricing, Features, Reviews & Comparison of Alternatives

CRM Runner

Mobile field & office service management solution

5.0/5 (6 reviews)

CRM Runner overview

CRM Runner is a full featured, mobile field and office service management solution that allows service providers, eCommerce, warehouse management, wholesale, and retail organizations of all sizes to manage their business from the office, and while on-the-go. Users can manage job scheduling to field staff, get real-time on-field work progress information, chat with employees through instant messaging, and send notifications to clients via SMS.

CRM Runner allows users to streamline operations and assign, manage and view real-time information about all jobs/tickets, track work completion progress, and get reports on their status. Custom fields and job templates enable contractors to create real-time reports from the field and attach photos. Apple and Google route navigation enables managers to monitor multiple locations, warehouse and workforce status with detailed reports as per their positions. Managers can view whenever a worker signs-off in real time, as well as track the location of contractors via GPS integration.

The ‘Plan Room’ tool enables users to design a customized work plan highlighting all the areas that need work, attach them to client estimates, and then send to technicians. Users can create custom quotes and invoices which can be sent to clients, and get up-to-date payment details. Organizations are able to receive payments using the mobile app, as well as send payment notifications or reminders to customers, and make payment changes instantly. SMS notifications can inform clients and workers of any time alteration requests, delays, and upcoming appointments. CRM helps generate and capture leads, and manage communication (including SMS marketing campaigns) right up to the sales process.

The customizable dashboard provides a complete overview of day-to-day operations, allowing users to monitor spending and sales, daily income and expenses, track inventory changes, and other areas of business operations. CRM Runner’s chat functionality enables seamless communication between managers, employees, and other team members including contractors and technicians to help with coordination.
crmrunner.com

Pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
CRM Runner screenshot: Generate leads with CRM RUNNER and manage communications with the lead right up to the sales processCRM Runner featuresCRM Runner screenshot: Track suppliers of different categories and products at different locationsCRM Runner screenshot: Get a quick overview of the month's invoices and estimates, and track all open payments and balances

CRM Runner reviews

Excellent
6

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  4.8
Albert Burks

the best crm i've ever seen in my life

Used daily for 1-2 years
Reviewed 2018-11-09
Review Source: Capterra

finally feel organized to expand.. believe it or not, i always felt like i was putting out fires until i really felt in control because of crm runner. If it had stock I would invest in it. I think honestly the whole world should hear about this software. Salesforce doesn't even compare to this. I can streamline everything from invoicing, to my truck deliveries, to tracking my employees, to proposals.. This is a step above anything I've ever seen

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Ron Veinberg

Exactely what I needed, The best CRM & Field management Software

Used daily for 6-12 months
Reviewed 2018-05-30
Review Source: Capterra

Great inventory management, field tech dispatching helps me with our techs in the field, Online booking generates us more leads and their customer service is great

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Eran Glazer

Excellent! Highly recommended!

Used daily for 6-12 months
Reviewed 2018-05-29
Review Source: Capterra

Ease of use, very affordable, helps running the business, making sure I have all the information I need all the time.

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Moche Hazout

Super easy with many great options

Used daily for less than 6 months
Reviewed 2018-11-02
Review Source: Software Advice

Thumbs up to the developers, they thought about every item that a business owner in this industry might need. Excellent customer support, very friendly, they always go above and beyond for everything we need. customization options are amazing, absolutely recommend to any business owner. Super easy with many options, can be customized as per your company needs, friendly customer support.

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Daniel Shnader

crm runner review

Used daily for less than 6 months
Reviewed 2018-11-01
Review Source: Capterra

great solution. other software's like this charge WAY more. great value for money. they also said they can tweak features if i need it. i am using inventory module most of the time and invoices and estimates i sell mobile phones wholesale so it is very helpful. also i am able to track my sales people online which is nice.

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CRM Runner pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

Startup: $15 per month (1 user)

Pro. $50 per month (5 users)

Enterprise: $95 per month (unlimited users)

CRM Runner features

Automatic Notifications
Inventory Tracking
Invoice Management
Multi-Location

API (417 other apps)
Activity Dashboard (310 other apps)
Activity Tracking (193 other apps)
Audit Trail (172 other apps)
Auditing (256 other apps)
Compliance Management (195 other apps)
Custom Fields (185 other apps)
Customizable Reporting (248 other apps)
Data Import/Export (243 other apps)
Document Storage (182 other apps)
Inventory Management (194 other apps)
Monitoring (185 other apps)
Real Time Data (219 other apps)
Reporting & Statistics (223 other apps)
Third Party Integration (220 other apps)
Workflow Management (209 other apps)

Additional information for CRM Runner

Key features of CRM Runner

  • Scheduling
  • Payment collection in the field
  • Dispatching
  • Service history tracking
  • Routing
  • Time clock
  • Quotes / estimates
  • Electronic signature
  • Dashboard
  • Leads management
  • Customer management
  • Estimates
  • Invoices
  • Templates
  • Transactions
  • Inventory management
  • Supplier management
  • Contractor management
  • Employee management
  • Jobs/work orders
  • Electronic signature
  • Scheduler
  • Time attendance
  • Satisfaction ratings
  • File management
  • Services
  • Transactions
  • Permissions
  • Notifications
  • Chat
  • SMS
  • QuickBooks integration
  • Mobile app
  • Serial numbers
  • Multiple stores
  • Geolocation / GPS tracking
  • To-do list
  • Online booking
  • Plan room for customized work plans
  • Upload photos
  • ID badges
  • Credit card processing web/app
  • Scheduling / dispatch
  • E-signature
  • Stock management
  • Collaboration tools
View All Features

Benefits

CRM RUNNER is a cloud-based solution meaning users can run and manage their business from anywhere, using any connected device.

Scheduling tools help keep the office and clients organized and informed about multiple location work schedules and ongoing operations.

The SMS module enables organizations to notify clients about the arrival time of their service agents, as well as inform the techs of any changes within the schedule, routes, or additional client requests.

The customizable dashboard provides users with a complete overview and analytics of all day-to-day operations, allowing users to manage real-time field jobs, and track various areas of business operations.

Stay connected with employees and team members throughout the day by sending instant messages using CRM RUNNER's chat feature.