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CRM RUNNER Logo

Mobile field & office service management solution

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Table of Contents

CRM RUNNER - 2025 Pricing, Features, Reviews & Alternatives

What is CRM RUNNER?

CRM Runner is a full featured, mobile field and office service management solution that allows service providers, eCommerce, warehouse management, wholesale, and retail organizations of all sizes to manage their business from the office, and while on-the-go. Users can manage job scheduling to field staff, get real-time on-field work progress information, chat with employees through instant messaging, and send notifications to clients via SMS.

CRM Runner allows users to streamline operations and assign, manage and view real-time information about all jobs/tickets, track work completion progress, and get reports on their status. Custom fields and job templates enable contractors to create real-time reports from the field and attach photos. Apple and Google route navigation enables managers to monitor multiple locations, warehouse and workforce status with detailed reports as per their positions. Managers can view whenever a worker signs-off in real time, as well as track the location of contractors via GPS integration.

The ‘Plan Room’ tool enables users to design a customized work plan highlighting all the areas that need work, attach them to client estimates, and then send to technicians. Users can create custom quotes and invoices which can be sent to clients, and get up-to-date payment details. Organizations are able to receive payments using the mobile app, as well as send payment notifications or reminders to customers, and make payment changes instantly. SMS notifications can inform clients and workers of any time alteration requests, delays, and upcoming appointments. CRM helps generate and capture leads, and manage communication (including SMS marketing campaigns) right up to the sales process.

The customizable dashboard provides a complete overview of day-to-day operations, allowing users to monitor spending and sales, daily income and expenses, track inventory changes, and other areas of business operations. CRM Runner’s chat functionality enables seamless communication between managers, employees, and other team members including contractors and technicians to help with coordination.

Benefits of using CRM RUNNER

  • CRM RUNNER is a cloud-based solution meaning users can run and manage their business from anywhere, using any connected device.

  • Scheduling tools help keep the office and clients organized and informed about multiple location work schedules and ongoing operations.

  • The SMS module enables organizations to notify clients about the arrival time of their service agents, as well as inform the techs of any changes within the schedule, routes, or additional client requests.

  • The customizable dashboard provides users with a complete overview and analytics of all day-to-day operations, allowing users to manage real-time field jobs, and track various areas of business operations.

  • Stay connected with employees and team members throughout the day by sending instant messages using CRM RUNNER's chat feature.
  • Starting from

    25

    /user

    Per month

    view pricing plans
    start trial
    book a demo

    CRM RUNNER's key features

    Most critical features, based on insights from CRM RUNNER users:

    Electronic Signature
    Mobile Access
    Online Time Clock
    Dispatch Management
    Quotes/Estimates
    Billing & Invoicing

    All CRM RUNNER features

    Features rating:

    Alerts/Notifications
    Contact Database
    Contract/License Management
    Customizable Templates
    Employee Management
    Estimating
    GPS
    Inventory Management
    Inventory Tracking
    Invoice Management
    Job Management
    Job Scheduling
    Job Tracking
    Location Tracking
    Payment Collection in the Field
    QuickBooks Integration
    Routing
    Scheduling
    Service History
    Task Scheduling
    Work Order Management

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    CRM RUNNER pricing

    Value for money rating:

    Starting from

    25

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    CRM RUNNER support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    Documentation
    Webinars
    In Person
    Videos

    CRM RUNNER reviews

    Overall rating

    4.3

    /5

    9

    Positive reviews

    78

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    0

    1

    0

    1

    CRM RUNNER FAQs

    Q. What type of pricing plans does CRM RUNNER offer?

    CRM RUNNER has the following pricing plans:
    Starting from: $25.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of CRM RUNNER?

    CRM RUNNER has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does CRM RUNNER support?

    CRM RUNNER supports the following languages:
    English


    Q. Does CRM RUNNER support mobile devices?

    CRM RUNNER supports the following devices:
    Android, iPad, iPhone


    Q. Does CRM RUNNER offer an API?

    Yes, CRM RUNNER has an API available for use.


    Q. What other apps does CRM RUNNER integrate with?

    CRM RUNNER integrates with the following applications:
    authorize.net, PayPal, QuickBooks Online Advanced, Plaid, Stripe, Google Calendar, Google Maps


    Q. What level of support does CRM RUNNER offer?

    CRM RUNNER offers the following support options:
    Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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