ClockShark Pricing, Features, Reviews & Alternatives

Pros
The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Cons
It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the simple, clean layout that simplifies the learning curve of introducing this software to my team. The scheduling and time editing features are extremely easy to use. And I look forward to learning the payroll integration once I get setup with Gusto.

Cons
The cost is a little higher than what I was previously paying with T-Sheets, however the superior customer service from ClockShark definitely helps bridge the gap in price.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The GPS location feature is very useful when one wants to correlate punches details and locations. The customer service is always easy to contact, fast response, and helpful.

Cons
I'm disappointed that the Quickbooks intergration wasn't available to me unless I was using Quickbooks to process my payroll. I also would appreciate being able to make notes on days employees don't work so I have a historical reference for attendance monitoring.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Cons
There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Rating breakdown

Likelihood to recommend: 0/10

Pros
We work with a large group of technicians who travel in different directions all around our region daily. They are largely independent and we barely see them at the office. GPS clocking in critical for us, and timesheet management is very useful for employees to monitor themselves.

Cons
I want to be able to import customers and not just jobs. I also want to generate time sheet reports by pay period and based off of an employees hourly rate so that I can calculate their earnings automatically when I'm running payroll.

Rating breakdown

Likelihood to recommend: 10/10