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Cilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management for home services contractors
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Cilio - 2026 Pricing, Features, Reviews & Alternatives


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Cilio overview
What is Cilio?
Customer Installations Online (CiO) is field service management software for home services contractors. With CiO, users get time-saving automation and easy-to-use tools that allow them to manage growing businesses efficiently and effectively.
CiO simplifies everything, from order creation and appointment scheduling to crew management to project closing and payment. It gives employees a single place to capture all project documentation, measurements, and photographs as well as build and manage customer relationships. It’s everything a user needs to run their businesses.
It is easy to get started with CiO and teams will love how easy it is to navigate. The support team is available to set up CiO system and configure it to run the way a business runs.
For home services contractors that get work from home improvement retailers, CiO offers built-in integrations with Lowe’s, Home Depot, Costco, and Ikea portals as well as online aggregators such as Handy Services and Installations Made Easy (IME). This allows professionals to manage all work, no matter what source it comes from, in a single system, saving users from having to log into multiple portals and manually move data from one system to another.
CiO is used by contractors in every state to manage all types of work, including plumbing, roofing, windows, doors, flooring, and more. CiO is competitively and affordably priced to meet the needs of small and large contractors.
Key benefits of using Cilio
It optimizes crew routing and minimizes downtime with drag-and-drop scheduling tool and map view.
It closes out projects in the field and captures electronic signatures with the mobile application.
The platform manages work offline in remote areas with CiO GO feature – when users lose cell service, continue to use the CiO application as normal and all project information will be uploaded when a cell service is restored.
It cuts phone time by up to 40% with automated customer scheduling and communications using our EasyText feature.
It creates, manages, and automates customer communications, automatically pulling in
dynamic elements, such as customer name and appointment date, to make them more
personal.
It reduces no-shows and reschedules by proactively communicating with customers via automated text and email.
It increases Google reviews with automated customer feedback requests at project closing.
It simplifies financial management operations with QuickBooks integration.
It integrates directly with retail partner portals, such as Lowe’s and Home Depot, to reduce manual order entry and give retail partners real-time project visibility.
It enables users to view the status of multiple jobs within the system from the same dashboard view.
It empowers each user to set their dashboard to see what they care most about.
It builds custom fields in CiO to document job issues, ask important scheduling questions consistently, or capture other important information.
It lets professionals make their own system buttons to complete just about any multi-step process with a single click. Examples: assigning work, sending communications, closing jobs, and more.
Starting price
per month
Alternatives
with better value for money
Cilio’s user interface
Cilio reviews
Overall rating
4.9
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.57/10
5
4
3
2
1
6
1
0
0
0
Cilio's key features
Most critical features, based on insights from Cilio users:
All Cilio features
Features rating:
Cilio alternatives
Cilio pricing
Value for money rating:
Starting from
100
/user
Per month
User opinions about Cilio price and value
Value for money rating:
Cilio support options
Typical customers
Platforms supported
Support options
Training options
Cilio FAQs
Cilio has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Cilio?
Cilio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Cilio support?
Cilio supports the following languages:
English
Q. Does Cilio offer an API?
No, Cilio does not have an API available.
Q. What level of support does Cilio offer?
Cilio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat



