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Deputy vs ShiftCare Comparison

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Overview

Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps which...

Category Leaders

A cloud-based management platform that helps care and support providers increase efficiency and save time on admin.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

714

5

4

3

2

1

522

142

33

4

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.8

111

5

4

3

2

1

88

21

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It's a really complete solution that handles all the requirements for a bussiness like us, the schedulling is very complete and the control fo the employee's timesheets is awesome.
Customer support was amazing through the whole process. I find they tried their best to keep in touch EVERY week to see how we were doing with the app and what we needed help learning.
I also enjoy the ease of inputting employees into the system and the ease of placing employees into shifts. Its quite easy to use and its functionality is great throughout all levels of use.

Pros

Shiftcare was by far, the best decision we made. It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless.
Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is.
I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client.

Cons

Many glitches when it comes to connecting with RUN or scheduling, but the biggest problem is the inefficiency of the sales team whether the chat or phone. They are simply HORRIBLE.
As a team, we find ourselves frustrated with Deputy on the daily.
The product messed up or payroll month after month.

Cons

It gets a bit frustrating to need to 'refresh' the screen after changes being made in some of the screens.
During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.
It's a hard start because it has so many elements to it but I think it'll be that way with any shift management app.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features95
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billing & Invoicing
  • Biometric Recognition
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Cost Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • FMLA Administration
  • Faculty/Staff Management
  • File Sharing
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Home Health Care Management
  • Invoice Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Live Chat
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Time Tracking
  • On Call Scheduling
  • Online Scheduling
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • SMS Messaging
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visualization
  • Waitstaff Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billing & Invoicing
  • Biometric Recognition
  • Booking Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Caregiver Scheduling
  • Case Notes
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Cost Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • FMLA Administration
  • Faculty/Staff Management
  • File Sharing
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Home Health Care Management
  • Invoice Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Live Chat
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Time Tracking
  • On Call Scheduling
  • Online Scheduling
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Progress Notes
  • Progress Reports
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • SMS Messaging
  • Schedule Distribution
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visualization
  • Waitstaff Management

Integrations

  • Total integrations90
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier