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DiliGenie
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Your IT Projects with DiliGenie’s Smart Tools!
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DiliGenie - 2026 Pricing, Features, Reviews & Alternatives
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DiliGenie overview
What is DiliGenie?
DiliGenie is a comprehensive IT Service Management (ITSM) solution that automates and streamlines critical service management processes. The solution covers a wide range of functionalities, including Incident Management, Service Request Management, Change Management, and Problem Management. DiliGenie also integrates a Configuration Management Database (CMDB), Knowledge Base (KB), and Known Error Database (KEDB) to provide a centralized repository of information and facilitate efficient service delivery.
The solution is designed to fit into an organization's existing service management requirements, minimizing disruption and enabling a smooth transition. With its intuitive interface and automated workflows, DiliGenie empowers IT teams to enhance productivity, improve incident resolution times, and deliver a superior service experience to end-users.
By automating critical tasks and providing a centralized platform for managing incidents, requests, changes, and problems, DiliGenie helps businesses achieve minimize operational costs, and maintain a high level of service quality.
Key benefits of using DiliGenie
Enhanced Service Quality: Incident, problem, and change management modules ensure that IT services are delivered consistently and reliably, reducing downtime and improving user satisfaction.
Proactive Problem Resolution: With advanced analytics and problem management tools, DiliGenie helps organizations prevent incidents before they occur, improving long-term service stability.
Better Visibility and Control: The CMDB and reporting tools provide real-time insights into IT assets, service performance, and trends, allowing IT teams to manage services proactively.
Increased User Satisfaction: A self-service portal and knowledge base enable users to resolve issues quickly and efficiently, reducing reliance on IT staff and improving user experiences.
Starting price
Alternatives
with better value for money
DiliGenie’s user interface
DiliGenie reviews
Overall rating
5.0
/5
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- Ease of use
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- Likelihood to recommend8.5/10
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DiliGenie's key features
Most critical features, based on insights from DiliGenie users:
All DiliGenie features
Features rating:
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DiliGenie
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DiliGenie pricing
Value for money rating:
Starting from
10
User opinions about DiliGenie price and value
Value for money rating:
DiliGenie integrations (6)
DiliGenie support options
Typical customers
Platforms supported
Support options
Training options
DiliGenie FAQs
DiliGenie has the following pricing plans:
Starting from: $10.00
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of DiliGenie?
DiliGenie has the following typical customers:
Large Enterprises
Q. What languages does DiliGenie support?
DiliGenie supports the following languages:
English
Q. Does DiliGenie support mobile devices?
DiliGenie supports the following devices:
Android, iPad, iPhone
Q. Does DiliGenie offer an API?
Yes, DiliGenie has an API available for use.
Q. What other apps does DiliGenie integrate with?
DiliGenie integrates with the following applications:
IBM QRadar Incident Forensics, Microsoft Azure, SolarWinds Network Configuration Manager, Clockify, Microsoft Power BI, ManageEngine OpUtils
Q. What level of support does DiliGenie offer?
DiliGenie offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat