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Duoplane Logo

Duoplane

Duoplane is your dropshipping best friend.

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(2)

Duoplane Pricing, Features, Reviews and Alternatives

Duoplane product overview

Price starts from

249

/user

Per month

What is Duoplane?

Duoplane is a provider of order management software best suited for e-commerce retailers, suppliers, and marketplaces with over 300 orders/month.

Key benefits of using Duoplane

Ecommerce Order Management
Automated Inventory Syncing
Simplify Vendor Onboarding
Split POs To Multiple Vendors
Create Your Own Order Filters

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Documentation
Live Online

Duoplane FAQs

Q. What type of pricing plans does Duoplane offer?

Duoplane has the following pricing plans:
Starting from: $249.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Duoplane?

Duoplane has the following typical customers:
Small Business

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Q. What languages does Duoplane support?

Duoplane supports the following languages:
English

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Q. Does Duoplane offer an API?

Yes, Duoplane has an API available for use.

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Q. What other apps does Duoplane integrate with?

Duoplane integrates with the following applications:
ShippingEasy, Shopify Plus, ShipStation, SkuVault, SKULabs, Xero, Shippo, BigCommerce, Shopify

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Q. What level of support does Duoplane offer?

Duoplane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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Duoplane pricing information

Value for money

5.0

/5

5

Starting from

249

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Duoplane features

Functionality

4.8

/5

5

Total features

29

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
API
Real Time Data
Inventory Management
Mobile Access

Duoplane users reviews

Overall Rating

5.0

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.8/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Overall rating contenders

CJ
AvatarImg

Chris J.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Must have for any drop-ship eCommerce owner

Reviewed a year ago

I couldn't name a more valuable complementary third-party app to our eCommerce store. Duoplane is like having a buddy on your virtual team. We're a two-person company and want to avoid hiring employees when we can automate any task. Duoplane was built exactly for us. The piece of mind of never getting a PO or vendor invoice wrong with thousands of SKUs is so important. We've focused on sales, marketing and sourcing new products instead of getting bogged down with order management and doubled our sales in three years!

Pros

We replaced a email and paper-based order management system that was error-prone and time-consuming with Duoplane. It has been nothing short of spectacular for automating order fulfillment for our drop-ship eCommerce. We provide convenient product bundles for our shoppers and Duoplane handles this with ease, even with thousands of SKUs. This is something a lot of vendors struggle with. Integration...

Cons

Order profitability is always something that's tough to track. I'd love for Duoplane to present this in their dashboard considering they know the price, cost, and shipping for every order. It would allow us to examine whether to increase prices or shipping for low margin SKUs. Changes to orders are always tedious but I'm not sure how I would change it. Recently, we've had to deal more with backorders and we give the customer an opportunity to switch to a different color or different product altogether. We have to go back to the source system (BigCommerce store) to edit the order. Then, in Duoplane we have to send a note to cancel the existing PO and move everything to a new PO.

Vendor response

Our goal is to make our customers lives easier and more efficient. We appreciate the review and kind words. Thank you!

RW
AvatarImg

Ryan W.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer

Reviewed a year ago

The customer service team is amazing and helpful. The software is powerful and simple.

Pros

Duoplane was a game changer for us. It not only helped streamline our complicated order fulfillment system but it also helped us manage a complicated and unique inventory system.

Cons

If I had to find something wrong with the software, I might say that editing partially fulfilled orders is a bit of a pain. That said, I totally understand that it is Shopify that makes it a pain but I do wish there was a better solution.

Vendor response

We are so excited to hear that we were a game changer for your company. We really enjoy working with you!

MW
AvatarImg

Matthew W.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Successful 2 Years

Reviewed a year ago

Helped us scale from a start up to a mid sized company

Pros

We had several changes needed. The Support team was very helpful. Not only did they complete the tasks.. they showed us how to do them in the future.

Cons

Couldnt change parent/child bundles on orders that were already in the system and not downloaded.

Vendor response

Thank you for the review Matthew, we really enjoy working with your company!

JB
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Jessee B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very good software

Reviewed a year ago

In my opinion, this is one of the best integration for a dropshipping business. I've saved so much time with this software.

Pros

The team at Duoplane have taught about almost everything. Many times, we wanted to add a new automation to our business and by miracle, Duoplane had this automation already there ready to use. It really helped us grow our business.

Cons

We would like to update many locations in Shopify. This is not yet offered by the app unfortunately.

Vendor response

We are so happy to hear that we keep surprising you with our features! Enjoy growing your business while we take care of the manual tasks :)

JS
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Joann S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome system

Reviewed a year ago
Pros

Reliable software, rarely has bugs or issues; Support is very responsive and not only do they tell you why the problem happened, but they fix it for you instead of having you do it yourself.

Cons

It's been so flexible, no complaints. They can customize almost anything.

Vendor response

We are happy to hear that you see us as reliable as that is our #1 goal! Thanks very much for the review.

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