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Duoplane Logo

Duoplane

Duoplane is your dropshipping best friend.

(5)

Duoplane Pricing, Features, Reviews and Alternatives

Duoplane FAQs

Q. What type of pricing plans does Duoplane offer?

Duoplane has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Duoplane?

Duoplane has the following typical customers:
Small Business


Q. What languages does Duoplane support?

Duoplane supports the following languages:
English


Q. Does Duoplane offer an API?

Yes, Duoplane has an API available for use.


Q. What other apps does Duoplane integrate with?

Duoplane integrates with the following applications:
ShippingEasy, Shopify Plus, ShipStation, SkuVault, SKULabs, Xero, Shippo, BigCommerce, Shopify


Q. What level of support does Duoplane offer?

Duoplane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Duoplane product overview

Price starts from

299

/user

Per month

What is Duoplane?

If you're tired of the hassle of manually processing purchase orders, inputting tracking information, and updating inventory data, Duoplane is here to help. Our platform automates tedious parts of your backend processes, making order management, catalog updates, invoice payments, and more a breeze.

Key benefits of using Duoplane

:: Fully automated multi-supplier order routing ::
* No-touch order processing: Send orders to your suppliers with zero effort. Duoplane connects to Shopify and automatically splits orders into vendor purchase orders, routing them to the right supplier or warehouse. Tracking information flows back to Shopify and to your customer.
* Customized for each supplier or warehouse: Send purchase orders to suppliers as PDFs, configurable CSV / Excel files, or in custom XML, JSON, or EDI formats. Duoplane even supports integrations with supplier APIs.
* Support for all types of vendors: Whether your supplier is a small company with limited technical ability or if they are a large distributor with strict integration requirements, Duoplane can help.

:: Vendor portal and collaboration tools ::
* Vendor portal: Give your suppliers access to their own vendor portal to keep everyone on the same page and to reduce miscommunications.
* Vendor-managed orders: Using the portal, vendors can self-manage their orders, including confirming POs, entering tracking, and even invoicing you. That’s less data entry on your part.
* Messaging right on the order page: Send and manage notes to vendors right from the order record so that everyone knows what is going on.
* Late order alerts: Request order status from vendors with a click of a button.

:: Complete order management system ::
* Clear and concise dashboard: The Duoplane dashboard shows you key order stats and highlights the items that need your immediate attention.
* Returns management: Issue return authorizations (RMAs) and track returns. Duoplane manages the entire process, whether the return is headed to your inventory or your vendor's warehouse.
* Issue tracker: Track order exceptions to keep your customers happy and your business running smoothly.
* Performance metrics and vendor scorecard: See detailed profitability and operational metrics to provide vendors with objective feedback.

:: Inventory and shipment syncing ::
* Inventory management: Use vendor inventory feeds to keep track of inventory levels at your suppliers. Reduce backorders and out-of-stock situations. Sync inventory across all of your connected selling channels.
* Shipment feeds: Automate the retrieval of tracking from your vendors.
Accounting automation and vendor invoice reporting
* Integrate seamlessly with your accounting system to transfer vendor invoice data automatically. (Professional, Premium, or Enterprise plans)
* Remove the need to enter or reconcile invoices manually.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
Webinars
Videos

Not sure about Duoplane? Compare it with a popular alternative

Starting from

299

/user

Per month

Free plan
Free trial
Pricing range

Starting from

100

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Duoplane pricing information

Value for money

5.0

/5

5

Starting from

299

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Duoplane features

Functionality

4.8

/5

5

Total features

28

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting & Statistics
API
Real Time Data
Mobile Access
Inventory Management

Duoplane users reviews

Overall Rating

5.0

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.8/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

CJ
AvatarImg

Chris J.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Must have for any drop-ship eCommerce owner

Reviewed 2 years ago

I couldn't name a more valuable complementary third-party app to our eCommerce store. Duoplane is like having a buddy on your virtual team. We're a two-person company and want to avoid hiring employees when we can automate any task. Duoplane was built exactly for us. The piece of mind of never getting a PO or vendor invoice wrong with thousands of SKUs is so important. We've focused on sales, marketing and sourcing new products instead of getting bogged down with order management and doubled our sales in three years!

Pros

We replaced a email and paper-based order management system that was error-prone and time-consuming with Duoplane. It has been nothing short of spectacular for automating order fulfillment for our drop-ship eCommerce. We provide convenient product bundles for our shoppers and Duoplane handles this with ease, even with thousands of SKUs. This is something a lot of vendors struggle with. Integration...

Cons

Order profitability is always something that's tough to track. I'd love for Duoplane to present this in their dashboard considering they know the price, cost, and shipping for every order. It would allow us to examine whether to increase prices or shipping for low margin SKUs. Changes to orders are always tedious but I'm not sure how I would change it. Recently, we've had to deal more with backorders and we give the customer an opportunity to switch to a different color or different product altogether. We have to go back to the source system (BigCommerce store) to edit the order. Then, in Duoplane we have to send a note to cancel the existing PO and move everything to a new PO.

Vendor response

Our goal is to make our customers lives easier and more efficient. We appreciate the review and kind words. Thank you!

RW
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Ryan W.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer

Reviewed 2 years ago

The customer service team is amazing and helpful. The software is powerful and simple.

Pros

Duoplane was a game changer for us. It not only helped streamline our complicated order fulfillment system but it also helped us manage a complicated and unique inventory system.

Cons

If I had to find something wrong with the software, I might say that editing partially fulfilled orders is a bit of a pain. That said, I totally understand that it is Shopify that makes it a pain but I do wish there was a better solution.

Vendor response

We are so excited to hear that we were a game changer for your company. We really enjoy working with you!

MW
AvatarImg

Matthew W.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Successful 2 Years

Reviewed 2 years ago

Helped us scale from a start up to a mid sized company

Pros

We had several changes needed. The Support team was very helpful. Not only did they complete the tasks.. they showed us how to do them in the future.

Cons

Couldnt change parent/child bundles on orders that were already in the system and not downloaded.

Vendor response

Thank you for the review Matthew, we really enjoy working with your company!

JB
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Jessee B.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very good software

Reviewed 2 years ago

In my opinion, this is one of the best integration for a dropshipping business. I've saved so much time with this software.

Pros

The team at Duoplane have taught about almost everything. Many times, we wanted to add a new automation to our business and by miracle, Duoplane had this automation already there ready to use. It really helped us grow our business.

Cons

We would like to update many locations in Shopify. This is not yet offered by the app unfortunately.

Vendor response

We are so happy to hear that we keep surprising you with our features! Enjoy growing your business while we take care of the manual tasks :)

JS
AvatarImg

Joann S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome system

Reviewed 2 years ago
Pros

Reliable software, rarely has bugs or issues; Support is very responsive and not only do they tell you why the problem happened, but they fix it for you instead of having you do it yourself.

Cons

It's been so flexible, no complaints. They can customize almost anything.

Vendor response

We are happy to hear that you see us as reliable as that is our #1 goal! Thanks very much for the review.

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