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Dynamics 365 vs Cin7 Omni Comparison (2026)
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Good recommendations?
Dynamics 365
4.4
(5.8K)5
3K
4
2.1K
3
561
2
95
1
33
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cin7 Omni
4.3
(602)5
328
4
191
3
37
2
22
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
One cloud-based solution to manage stock in real-time over multiple channels. Cin7 integrates online and physical sales channels and stock locations and automates order management for fast, efficient fulfillment.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
5.8K
5
4
3
2
1
3K
2.1K
561
95
33
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.3
602
5
4
3
2
1
328
191
37
22
24
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this appPros
“The platform offers powerful sales management and invoicing capabilities, along with strong integration with the Microsoft ecosystem, which helps streamline workflows and improve productivity. Despite its broad functionality, the interface is well organized, and once users become familiar with it, everyday tasks are straightforward to perform.”
Andrea L.
Innovation Manager
“You can watch a lead convert in Sales, see the inventory instantly allocate in Supply Chain, and track the automated invoice hit Finance, all happening in lockstep, perfectly clean. When it works, the sheer operational efficiency is beautiful.”
Christopher V.
Human Relations
“The platform is reliable, highly customizable, and integrates seamlessly with other Microsoft products, allowing us to streamline workflows and reduce manual work. While it requires some time to learn and configure, the investment is worthwhile given the breadth of functionality it offers.”
Andrea L.
Innovation Manager
Pros
“Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency.”
MT
Mike T.
COO
“I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock”
MC
Mindi C.
CEO
“We have intermittent performance / loading issues with the system from time to time that usually resolve themselves within a minute or two and configuring the system correctly can be challenging given the level of flexibility the system has to adapt to your workflows but the support team are there to help guide you if you get stuck.”
AD
Allan D.
Director
Cons
“It does not have any visual cues options so it can make it easy for some errors to occur in billing and other transactions. If you don’t need that then go for it.”
Breanna G.
Onboarding Coordinator
“The learning curve is steep. If your people find the platform frustrating or overly click-heavy, they will resist using it. And a CRM or ERP is only as valuable as the data your people actually put into it. If adoption plummets, your investment is dead in the water.”
Christopher V.
Human Relations
“Dynamics 365 is powerful and clearly capable, but it can also feel heavy, confusing and frustrating to use day to day.”
MS
Martina S.
VP
Cons
“Unfortunately my data including inventory levels and value conti ies to be corrupted. When Iraise these issues with Cim7 support they fix the issue but never share with you what the issue is in the back end.”
Hugh M.
General Manager
“We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process.”
LT
Liza T.
COO
“Sometimes there are connection issues where orders don’t export properly, or the system shows that an order hasn’t exported even though it actually has, which can lead to further complications.”
CW
Charlotte W.
Customer Service Representative
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features134
- 3PL Management
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Asset Lifecycle Management
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- Business Intelligence
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Cash Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Check-in/Check-out
- Collaboration Tools
- Commission Management
- Compliance Management
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Delivery Management
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Document Management
- Document Storage
- Drag & Drop
- EDI
- Electronic Payments
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Exceptions Management
- Expense Tracking
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For B2B
- For Call Centers
- For Insurance Industry
- For Medical Purposes
- For Real Estate
- For Retail
- For Startups
- For iPad Devices
- Forecasting
- Fund Management
- General Ledger
- Gift Card Management
- HR Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- KPI Monitoring
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Printing
- Labeling
- Labor Forecasting
- Layaway Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Loyalty Program
- Mail Order
- Maintenance Scheduling
- Manufacturing Inventory Management
- Marketing Automation
- Marketing Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Online Invoicing
- Opportunity Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Payroll Management
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Procurement Management
- Product Identification
- Profit/Loss Statement
- Project Management
- Promotions Management
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receiving
- Recurring Orders
- Reminders
- Remote Access/Control
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Retail Inventory Management
- Retail POS
- Returns Management
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Single Page View
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Task Management
- Task Scheduling
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Transaction Management
- Trend Analysis
- Vendor Management
- Visual Analytics
- Warehouse Management
- Website Management
- Work Order Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
- Total features144
- 3PL Management
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Asset Lifecycle Management
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- Business Intelligence
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Cash Management
- Catalog Management
- Channel Management
- Chat/Messaging
- Check-in/Check-out
- Collaboration Tools
- Commission Management
- Compliance Management
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Delivery Management
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Document Management
- Document Storage
- Drag & Drop
- EDI
- Electronic Payments
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Exceptions Management
- Expense Tracking
- Filtering
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For B2B
- For Call Centers
- For Insurance Industry
- For Medical Purposes
- For Real Estate
- For Retail
- For Startups
- For iPad Devices
- Forecasting
- Fund Management
- General Ledger
- Gift Card Management
- HR Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- KPI Monitoring
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Printing
- Labeling
- Labor Forecasting
- Layaway Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Loyalty Program
- Mail Order
- Maintenance Scheduling
- Manufacturing Inventory Management
- Marketing Automation
- Marketing Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Online Invoicing
- Opportunity Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Payroll Management
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Procurement Management
- Product Identification
- Profit/Loss Statement
- Project Management
- Promotions Management
- Prospecting Tools
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receiving
- Recurring Orders
- Reminders
- Remote Access/Control
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Retail Inventory Management
- Retail POS
- Returns Management
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Single Page View
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Support Ticket Management
- Task Management
- Task Scheduling
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Transaction Management
- Trend Analysis
- Vendor Management
- Visual Analytics
- Warehouse Management
- Website Management
- Work Order Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
Integrations
- Total integrations24
- 3PL Warehouse Manager
- ADP Workforce Now
- Adobe Commerce
- Afterpay
- Airwallex
- Ameyo
- ApprovalMax
- AskNicely
- Avalara
- BigCommerce
- Campaign Monitor by Marigold
- Capsule
- CartonCloud
- Crossfire
- Descartes ShipRush
- Docusign
- Easy Insight
- EasyPost
- Easyship
- Five9
- Fuse Inventory
- GMDH Streamline
- Gainsight CS
- Google Drive
- InsideView
- Inventory Planner
- JOOR
- Lattice Engines
- LinkedIn for Business
- Maropost
- Marsello
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Netstock
- NuORDER
- PROS Smart CPQ
- PandaDoc
- PayPal
- Pepperi
- Pinch
- Pipe17
- Prospect CRM
- QuickBooks Online
- QuickBooks Online Advanced
- SOFT4Spaces
- SPS Commerce
- Sage Supply Chain Intelligence
- Salesforce Sales Cloud
- Sana Commerce
- Settle
- ShipBob
- ShipHero
- ShipStation
- Shipedge
- Shipfusion
- Shippit
- Shipwire
- Shopify
- Shopify Plus
- Square Online
- Starshipit
- StockTrim
- Stripe
- SyncHub
- Syncware
- Synder
- Tacton CPQ
- TransferMate
- TrueCommerce EDI Solutions
- Wink Reports
- WooCommerce
- Wufoo
- Xero
- Zapier
- airSlate SignNow
- authorize.net
- Total integrations59
- 3PL Warehouse Manager
- ADP Workforce Now
- Adobe Commerce
- Afterpay
- Airwallex
- Ameyo
- ApprovalMax
- AskNicely
- Avalara
- BigCommerce
- Campaign Monitor by Marigold
- Capsule
- CartonCloud
- Crossfire
- Descartes ShipRush
- Docusign
- Easy Insight
- EasyPost
- Easyship
- Five9
- Fuse Inventory
- GMDH Streamline
- Gainsight CS
- Google Drive
- InsideView
- Inventory Planner
- JOOR
- Lattice Engines
- LinkedIn for Business
- Maropost
- Marsello
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Netstock
- NuORDER
- PROS Smart CPQ
- PandaDoc
- PayPal
- Pepperi
- Pinch
- Pipe17
- Prospect CRM
- QuickBooks Online
- QuickBooks Online Advanced
- SOFT4Spaces
- SPS Commerce
- Sage Supply Chain Intelligence
- Salesforce Sales Cloud
- Sana Commerce
- Settle
- ShipBob
- ShipHero
- ShipStation
- Shipedge
- Shipfusion
- Shippit
- Shipwire
- Shopify
- Shopify Plus
- Square Online
- Starshipit
- StockTrim
- Stripe
- SyncHub
- Syncware
- Synder
- Tacton CPQ
- TransferMate
- TrueCommerce EDI Solutions
- Wink Reports
- WooCommerce
- Wufoo
- Xero
- Zapier
- airSlate SignNow
- authorize.net
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