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Urgent Pricing, Features, Reviews and Alternatives
Urgent product overview
What is Urgent?
eMaintenance+ is a maintenance and repair task management software which provides users with the tools to manage maintenance activities, contractors, asset performance and compliance issues online. With native mobile apps for iOS and Android devices, eMaintenance+ gives users the flexibility to manage tasks, access job lists, locate assets and respond to new jobs anytime, from anywhere. As a global, scalable solution, eMaintenance+ supports multiple countries, languages, and currencies.
Key benefits of using Urgent
Typical customers
Platforms supported
Support options
Training options
Urgent pricing information
Value for money
4.4
/5
13
Starting from
No pricing info
Pricing options
Value for money contenders
Urgent features
Functionality
3.9
/5
13
Total features
26
3 categories
Most valued features by users
Functionality contenders
Urgent users reviews
Overall Rating
4.4
/5
13
Positive reviews
100
%
Overall rating contenders
Anders K.
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for 1-2 years
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The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.
Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.
Jean-Paul C.
Oil & Energy, 501-1,000 employees
Used daily for 2+ years
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Maintenance of Petrol Stations (1700)
Performance Lay-out Export to Excel....
Interface with financial process limited possibility to create BI reports Sharing of reporting
Andrew F.
Verified reviewer
Consumer Services, 201-500 employees
Used daily for less than 6 months
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Unknown
Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.
Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.
Jason W.
Retail, 5,001-10,000 employees
Used daily for 2+ years
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Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.
Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse.
Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact.
Carla L.
Oil & Energy, 5,001-10,000 employees
Used daily for 2+ years
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The experience is great the team are very approachable and will endeavour to resolve any issue as quickly as possible.
The visibility of work orders and ability to hold service providers accountable. It has enabled better budget management driving efficiencies for our operations.
The fact that some of the development pieces take too long, there are some business critical ideas coming from the users which will benefit a lot of clients that could be turned around quicker.
Urgent FAQs and common questions
Q. What type of pricing plans does Urgent offer?
Urgent has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Urgent?
Urgent has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Urgent support?
Urgent supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Urgent support mobile devices?
Urgent supports the following devices:
Android, iPad, iPhone
Q. Does Urgent offer an API?
Yes, Urgent has an API available for use.
Q. What level of support does Urgent offer?
Urgent offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)
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