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FieldServio Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.52/10
Pros and cons
The ability to reach out for help is very easy and the team is great with responding. You might not always get the answer you want but they explain the reasons and are always there to help.
Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.
I send tickets to the support team daily whether for advise, suggestions, questions or issues and they are awesome to work with. They are very timely and do their best to provide detailed information.
The biggest complaint overall is when Servio is slow.
Inability to import/batch items across the entire platform.
Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation.