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FranConnect Comparison

Overview

FranConnect is a cloud-based franchise management solution designed for managing the entire franchise lifecycle, including...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

75

80

21

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It's just not very sophisticated. It probably works best if you just want to use the supplied templates and not do your own design.
The field ops feature where you can qualificate the performance of a franchisee and the areas where it can be improve its operational performance its great and with good features.
Our team is able to create beautiful email templates that auto populate with great graphics. You can also track your open rates on your campaigns which is very useful information.

Cons

We've only experienced one quarterly upgrade with Sky and it triggered lots of problems when it went live. It does make us a little concerned for the next upgrade happening in a few weeks.
As you can imagine, we got over 800 replies threatening us, demanding explanations, and more. It took us a month to calm everyone down and explain it was an accident.
The inability to personalize it more according to brand.
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features56
  • @mentions
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Auditing
  • Auto-Responders
  • Benchmarking
  • Billing & Invoicing
  • Campaign Analysis
  • Campaign Management
  • Commission Calculations
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Customizable Templates
  • Dashboard Creation
  • Deadline Management
  • Design Management
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Collection
  • Financial Management
  • Follow-up Scheduling
  • Goal Setting / Tracking
  • History Tracking
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Milestone Tracking
  • Monitoring
  • Order Entry
  • Performance Management
  • Performance Reports
  • Project Management
  • Project Planning
  • Project Workflow
  • ROI Analytics
  • Real Time Data
  • Reminders
  • SCORM Compliance
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Status Tracking
  • Student Portal
  • Task Management
  • Timeline Management
  • Training Management
  • Trend Analysis

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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