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Jolt

4.7
(285)

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Comprehensive Digital Food Safety & Operations Software

(20)

Jolt Pricing, Features, Reviews and Alternatives

Jolt FAQs

Q. What type of pricing plans does Jolt offer?

Jolt has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Jolt?

Jolt has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Jolt support?

Jolt supports the following languages:
English, Spanish

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Q. Does Jolt support mobile devices?

Jolt supports the following devices:
Android, iPad, iPhone

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Q. Does Jolt offer an API?

Yes, Jolt has an API available for use.

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Q. What other apps does Jolt integrate with?

Jolt integrates with the following applications:
Zapier, Wobot VMS, Brink POS

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Q. What level of support does Jolt offer?

Jolt offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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Jolt product overview

What is Jolt?

Ops platform for employee management & food safety compliance. A one-stop shop for checklists, audits, temperature logs, labeling, training, scheduling, & attendance. Real-time reporting & alerts enable operators, managers, & FBCs to stay on top of the business, even when offsite. Decrease labor costs & improve staff accountability, productivity, & efficiency. Our labeling solution is ¼ the cost of day dots & hundreds of thousands of users have completed hundreds of millions of tasks.

Key benefits of using Jolt

  • Automate the display of daily jobs and procedures among staff with Jolt Task Management & Checklists, issuing SMS/Email notifications and tracking completion.


  • Centralized, web-based Scheduling for managers and employees offers a drag and drop interface for arranging timetables, reassigning shifts and forecasting costs.


  • Time & Attendance module uses Time Clock tool to monitor clock-ins in real time, capturing employee photos, detecting faces and recording geographical location.


  • Communicate and distribute essential job information consistently with a single click using Information Library, Employee Announcements and Logbook & Journal tools.


  • The Jolt mobile app, available on iOS and Android devices, allows employees to complete their operations duties including daily checklists, food temperatures, and audits. Managers and owners use it for complete team accountability along with reporting and insights into store performance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

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    Jolt pricing information

    Value for money

    4.6

    /5

    285

    Starting from

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    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Jolt features

    Functionality

    4.5

    /5

    285

    Total features

    105

    43 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Self Service Portal
    Third Party Integrations
    Alerts/Notifications
    API
    Customizable Reports
    Employee Database

    Functionality contenders

    Jolt users reviews

    Overall Rating

    4.7

    /5

    285

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.1/10
    Rating distribution

    5

    4

    3

    2

    1

    214

    61

    5

    0

    5

    Pros
    I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed.
    The accountability of Jolt and ease of use is amazing. The support team is always there is the best!!! I am thankful for Jolt.
    I like jolt because Jolt is easy to use and cost effective. It makes team communication better and secured.
    Cons
    I have never had such a bad experience with a company. This is the first bad review I've written in my life.
    And availability is set as "unavailable to work. It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.
    Customer service is horrible; they promise to get back to you but don't.

    Overall rating contenders

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    Shane M.

    Co-Founder & CEO

    Restaurants, 11-50 employees

    Review source

    Overall Rating

    Best Product I've Ever Used

    Reviewed 3 years ago

    Transcript

    Shane: I'm Shane. I am a property manager in the real estate industry and would give Jolt a five out...

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    Steven D.

    Restaurants, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Save a ton of money

    Reviewed a year ago

    My experience has been excellent. the staff goes far and above.

    Pros

    Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!

    Cons

    I wish it was integrated into more of our software

    Vendor response

    Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!

    MW
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    Marie W.

    Food & Beverages, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A New Era for Business

    Reviewed 7 years ago

    I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.

    Pros

    I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the...

    Cons

    My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

    rm
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    rodney m.

    Hospitality, 501-1,000 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    this is an unscrupulous company .. stay away!

    Reviewed 2 years ago

    terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

    Pros

    we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

    Cons

    we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

    Vendor response

    Hi Rodney, We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to support@jolt.com with any further comments, concerns, or suggestions you wish to share.

    AX
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    Alyssa X.

    Restaurants, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing for Restaurant Operations

    Reviewed a year ago

    We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.

    Pros

    Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.

    Cons

    I wish we could customize our scheduling platform more to cater to our business.

    Vendor response

    Thank you so much for your review, Alyssa! We are so glad to hear that you find Jolt easy to use after the training, and that our support team has been so helpful. We are also thrilled that you have been able to customize Jolt to your business model. Thank you for your feedback!

    CP
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    Corder P.

    Restaurants, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Jolt Software Review

    Reviewed 6 years ago

    We have been using Jolt at my restaurant now for around 2 years. We love the customization options that Jolt includes, how easy it is to use, and how much more neat and organized our restaurant looks since we began using Jolt. Jolt has allowed us to toss out our old paper checklists and gave us checklists on tablets. Having our checklists and information all in one place made our checklists easier...

    Pros

    Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

    Cons

    Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

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