Centralpoint Pricing, Features, Reviews & Alternatives


Digital experience platform & content management solution

4.67/5 (6 reviews)

Centralpoint overview

What is Centralpoint?

Centralpoint by Oxcyon is a digital experience platform and content management solution for enterprises. The cloud-based or on-premise tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, and more, whilst also providing features for managing employees, clients, and partners. Centralpoint can be used to create a knowledge base or intranet in order to share and manage content, empower teamwork and aid collaboration within teams and businesses.

In order to provide businesses with the tools to create a digital strategy for managing their user communities and the user experience across multiple channels, Centralpoint offers content and data management tools. The Centralpoint knowledge management module allows businesses to organize and categorize their information, whilst creating relations and connections to other files, users, documents, events, and more. Natural language search also allows users to find information based on keywords, and filtering helps users to locate content based on specific parameters. Centralpoint offers a tiered taxonomy structure to organize knowledge by a hierarchical structure, and users can select the classifications for each knowledge item when adding it to the system.

Centralpoint also facilitates data management and warehousing, and allows businesses to auto-classify and apply metadata to files and content, both structured and unstructured. Master data management (MDM) centralizes all data to create a single enterprise view for users. Structured data and data from unstructured sources including .PDF, Word, and image is assigned metadata by Centralpoint using natural language processing. Centralpoint also offers a range of other features to aid with digital experience management and content management including enterprise portal solutions, eForms, digital signage, email management, prototyping, learning management, compliance, and gamification.


Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

Centralpoint screenshot: Create custom landing pagesDigital Experience Platform by Oxcyon (Gartner Magic Quadrant)Centralpoint screenshot: Knowledge articles are automatically supplemented with links to related contentCentralpoint screenshot: Users can track version histories for every knowledge itemCentralpoint screenshot: The electronic signature capture feature allows online form confirmationsCentralpoint screenshot: Use business intelligence and machine learning to create real-time reportsCentralpoint screenshot: Create visual reports on custom metricsCentralpoint screenshot: Create a content library to share over an unlimited number of sitesCentralpoint screenshot: Benefit from granular tagging of content, and define audiences and roles with permissionsCentralpoint screenshot: Enhance security with SSO integrations including AD, LDAP, oAUTH, and moreCentralpoint screenshot: Search the database for content using natural language processingCentralpoint screenshot: Centralpoint facilitates data aggregation, transfer, and transformation
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Centralpoint user reviews


Very good

Value for money
Ease of use
Customer support

One Central Point

Used daily for 2+ years
Reviewed 2018-12-10
Review Source: Capterra

Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

It can be overwhelming since there are so many different modules.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Frank B.

Easy to use robust website solution that scales.

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.

Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Greg A.

CentralPoint has pretty much every feature you could want for a website.

Used daily for 2+ years
Reviewed 2018-01-19
Review Source: Capterra

We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.

A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Peter M.

Excellent Platform for Multi-Hospital System

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.

CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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Tina B.

Complete office solution

Used daily for less than 6 months
Reviewed 2017-09-13
Review Source: Software Advice

Centralpoint incorporates everything electronically: our website, our documents, workflow, etc. We are still in the design/setup phase, but everyone there has been so accommodating with everything that we ask.

Rating breakdown

Ease of use
Customer support

Likelihood to recommend: 10/10

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Centralpoint pricing

Pricing options
Free trial
View Pricing Plans

Contact Oxcyon for pricing information.

Centralpoint features

Access Controls/Permissions
Collaboration Tools
Content Management
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop
File Sharing
Mobile Access
Version Control
Workflow Management

Activity Dashboard (286 other apps)
Commenting/Notes (276 other apps)
Communication Management (291 other apps)
Task Management (303 other apps)
Third Party Integrations (359 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Centralpoint

Key features of Centralpoint

  • Customer pipeline
  • Data management
  • FAQ
  • Analytics / ROI tracking
  • File sharing
  • Image editor
  • Taxonomy classification
  • Boolean queries
  • Topic clustering
  • Marketing plan creation
  • Marketing automation
  • Audience targeting
  • Modeling & simulation
  • Transformation roadmapping
  • Capability mapping
  • Application portfolio management
  • Architecture governance
  • Usability testing
  • Information governance
  • Digital asset management
  • Content lifecycle management
  • In-memory processing
  • Match & merge
  • Data quality control
  • ETL - extract / transfer / load
  • Behavior-based acceleration
  • Search marketing
  • Disparate data collection
  • Image extraction
  • IP address extraction
  • Template creation
  • Referrals / affiliates
  • Website visitor tracking
  • Multivariate testing
  • BIM modeling
  • Proposal management
  • Contact import/export
  • Group management
  • Knowledge capture
  • Policy creation wizard
  • Automated review & approval
  • Read & acknowledge
  • Policy training
  • Content filtering
  • Content management
  • Custom forms
  • Discussion board
  • Employee database
  • Search functionality
  • Heatmap
  • Drip email marketing
  • Role-based permissions
  • Electronic signature capture
  • Best practices repository
View All Features


Manage content and knowledge within Centralpoint with tools for centralizing, relating, and searching for content within the in-built database. Manage both structured and unstructured data in one place.

Organize and classify data and content with multiple polyhierarchical classification (MphC) and taxonomy which allows users to set up categories, assign records to audiences, and manage role-based permissions.

Create an unlimited number of knowledge bases or websites, each with their own design and URL, and add a range of content types including video, articles, images, CAD files, PowerPoints, and more.

Manage and transform data within the Centralpoint platform and aggregate data with scheduled, full or incremental data transfers, and automated metadata assignment. Centralpoint supports a large range of data types including SQL, Oracle, json, .xml, .csv, and more.

Enhance security with integrated SSO (single sign on) through AD/LDAP/SAML/oAuth, and benefit from integration with a range of third party apps for UX, data connection, social media, authentication, eCommerce, payment processing, and more.