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Centralpoint

Digital experience platform & content management solution

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Centralpoint Pricing, Features, Reviews and Alternatives

Centralpoint product overview

What is Centralpoint?

Centralpoint by Oxcyon is a digital experience platform and content management solution for enterprises. The cloud-based or on-premise tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, and more, whilst also providing features for managing employees, clients, and partners. Centralpoint can be used to create a knowledge base or intranet in order to share and manage content, empower teamwork and aid collaboration within teams and businesses.

Key benefits of using Centralpoint

  • Manage content and knowledge within Centralpoint with tools for centralizing, relating, and searching for content within the in-built database. Manage both structured and unstructured data in one place.

  • Organize and classify data and content with multiple polyhierarchical classification (MphC) and taxonomy which allows users to set up categories, assign records to audiences, and manage role-based permissions.

  • Create an unlimited number of knowledge bases or websites, each with their own design and URL, and add a range of content types including video, articles, images, CAD files, PowerPoints, and more.

  • Manage and transform data within the Centralpoint platform and aggregate data with scheduled, full or incremental data transfers, and automated metadata assignment. Centralpoint supports a large range of data types including SQL, Oracle, json, .xml, .csv, and more.

  • Enhance security with integrated SSO (single sign on) through AD/LDAP/SAML/oAuth, and benefit from integration with a range of third party apps for UX, data connection, social media, authentication, eCommerce, payment processing, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Documentation
    Live Online

    Centralpoint pricing information

    Value for money

    4.5

    /5

    7

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Centralpoint features

    Functionality

    4.9

    /5

    7

    Total features

    204

    26 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Search/Filter
    File Sharing
    Document Storage
    API

    Centralpoint users reviews

    Overall Rating

    4.6

    /5

    7

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.14/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    3

    0

    0

    0

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One Central Point

    Reviewed 3 years ago
    Pros

    Centralpoint has a ton of pre-built features and is able to source data from many different locations. The search is quick and can be used to filter data sets.

    Cons

    It can be overwhelming since there are so many different modules.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use robust website solution that scales.

    Reviewed 3 years ago

    We have several self-hosted web sites that run on CentralPoint and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.

    Pros

    Pros: We have been using Central Point for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

    Cons

    You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    CentralPoint has pretty much every feature you could want for a website.

    Reviewed 4 years ago

    We have both our public site and our intranet on CentralPoint, and the consistency between them and the ability to carve out individual audiences and roles is great.

    Pros

    A lot of pre-established modules for specific functions that can be customized as needed. It's nice to be able to take advantage of upgrades or programming that benefit numerous clients and that the options and programming evolve with the industry trends.

    Cons

    While I find CentralPoint pretty user-friendly, I can see how some individuals without much experience in managing web content could struggle some with making their own customizations or building certain types of content.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Centralized data on one point

    Reviewed a month ago
    Pros

    It has an easy and simple solution to channel all the data from various outside offices that we have into one data warehouse. All our data and document can be distributed easily and securely with it.

    Cons

    It is a complex software that need an expert to manage and setting it up.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Excellent Platform for Multi-Hospital System

    Reviewed 3 years ago

    We are very happy with the CentralPoint product and investigating moving our intranet from SharePoint to the platform.

    Pros

    CentralPoint is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although CentralPoint has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

    Cons

    There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

    Centralpoint FAQs and common questions

    Q. What type of pricing plans does Centralpoint offer?

    Centralpoint has the following pricing plans:
    Free Trial: Available


    Q. Who are the typical users of Centralpoint?

    Centralpoint has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Centralpoint support?

    Centralpoint supports the following languages:
    English


    Q. Does Centralpoint support mobile devices?

    Centralpoint supports the following devices:
    Android, iPad, iPhone


    Q. Does Centralpoint offer an API?

    Yes, Centralpoint has an API available for use.


    Q. What other apps does Centralpoint integrate with?

    Centralpoint integrates with the following applications:
    Microsoft SharePoint, Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, Oracle PeopleSoft, Worldpay, Microsoft PowerPoint, QuickFill, Oracle Service, Box, Symantec Endpoint Security, Yammer, Twitter, Adobe InDesign, Salesforce Sales Cloud, Okta, Slack, Tableau, Brainshark, LinkedIn for Business, Eventbrite, Meta for Business, Workday HCM, Twilio, Instagram, Brightcove, Microsoft Word, Microsoft Excel


    Q. What level of support does Centralpoint offer?

    Centralpoint offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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