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Freshstatus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free Status Page and Incident Communication Software
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Freshstatus - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Freshstatus overview
Based on 73 verified user reviews
What is Freshstatus?
By industry, Freshstatus reviewers are most commonly professionals in information technology and services (22%). The most frequent use case for Freshstatus cited by reviewers is incident management (100% of reviewers).
What are the most popular integrations for Freshstatus?
The Freshstatus integration most frequently cited by reviewers is Freshping, a website monitoring product rated 4.9 out of 5 for its integration with Freshstatus.
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
Status Page
Integrations
Bugs and Issues
Freshstatus’s user interface
Freshstatus pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Freshstatus?
By industry, Freshstatus reviewers are most commonly professionals in information technology and services (22%). The most frequent use case for Freshstatus cited by reviewers is incident management (100% of reviewers).
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Who uses Freshstatus?
Based on 73 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Freshstatus's key features
Most critical features, based on insights from Freshstatus users:
All Freshstatus features
Features rating:
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Freshstatus pricing
Value for money rating:
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User opinions about Freshstatus price and value
Value for money rating:
To see what individual users think of Freshstatus's price and value, check out the review snippets below.
Jerry N.
Assistant CTO
Lisandro R.
CTO
Freshstatus integrations (3)
Other top integrations
Freshstatus support options
Typical customers
Platforms supported
Support options
Training options
Freshstatus FAQs
Freshstatus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What is Freshstatus used for?
Freshstatus from Freshworks provides companies with free custom-branded private and public status pages to communicate scheduled maintenance and incidents in real time. Incident templates, private notes, email and Twitter integrations, automated reminders and other tools are included to streamline communication. Freshstatus allows users to create public and private service status pages, branded with company logos. Private pages provide internal teams with insight into real-time service status, while public pages can be used to inform customers of any incidents or downtime. Incidents can be managed and tracked with Freshstatus’s incident templates and real-time updates. Private notes allow teams to collaborate and post private messages in context. Integrations with email and Twitter allow users to send out real-time updates from Freshstatus. Notifications can also be sent out to remind customers of scheduled maintenance at custom intervals. Maintenance statuses are updated automatically to keep everyone informed of progress. Freshstatus tracks all incident, service availability, and maintenance metrics, and provides users with insight into mean resolution times and incident frequency.
Q. What are the benefits of using Freshstatus?
• Public status pages to communicate status of system, incidents and scheduled maintenance with customers in real-time
• Freshstatus offers incident management tools including incident templates, editable updates, and private notes allowing users to communicate issues internally and externally.
• Customers can be sent real-time notifications through email to proactively inform them of any issues, and updates can also be pushed to Twitter.
• Reminders are sent out for scheduled maintenance to notify customers, and statuses are updated automatically to provide information on how long maintenance has been ongoing and when it is due to be completed.
• Freshstatus tracks all service availability, incident, and maintenance metrics, providing users with insight into incident frequency, mean resolution time, and which services are impacted most often.
Q. What languages does Freshstatus support?
Freshstatus supports the following languages:
English
Q. Does Freshstatus offer an API?
No, Freshstatus does not have an API available.
Q. What level of support does Freshstatus offer?
Freshstatus offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base