Statuspage Software Pricing & Features

Statuspage

Status & incident communication tool

4.0/5 (2 reviews)

Statuspage overview

Statuspage is a cloud-based status and incident communication solution from Atlassian to keep users informed during planned and unplanned downtime, with real-time incident notifications, scheduled maintenance notifications, and more.

Statuspage allows users to opt-in to notifications via SMS, email, and webhook, with multiple SMS and email provider integrations to ensure that notifications are delivered. Users can subscribe to receive notifications for incidents or scheduled maintenance, and opt-in to receive notifications only for specific service components, such as APIs, databases, or dashboards. Notifications can be sent out for the creation and resolution of real-time or scheduled incidents, incident updates, publishing of postmortems, and component status changes.

Statuspage can also be used to display an uptime showcase and various system performance metrics. 90-day uptime records can be displayed directly on the component status page, and full historical uptime is shown on the dedicated ‘/uptime’ page. Individual days are color-coded based on the number of minutes the component spent in either the Partial Outage or Major Outage state. Public metrics, such as API response time, web server uptime, current exception rates, and more can be pulled from external systems including Pingdom and New Relic, and displayed on the status page.

Statuspage’s private pages enable the communication of incidents and status updates with employees, removing the need for mass IT communication emails. Through integration with Jira Service Desk, real-time status information can be displayed within the service desk portal to notify affected employees before they submit a ticket about the issue. Status updates can also be provided through Slack and HipChat to keep IT, engineering, and ops teams informed while they work on the incident, and pages can be integrated with PagerDuty, VictorOps, OpsGenie, and xMatters to automate IT communication.
www.atlassian.com

Pricing

Starting from
$29/month
Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Statuspage screenshot: Users can opt-in to receive notifications when incidents are created or resolvedStatuspage screenshot: Incident notifications can be delivered by email, SMS, or webhooksStatuspage screenshot: Users can also opt-in to receive scheduled maintenance notificationsStatuspage screenshot: Users can add a custom cover image to their status pageStatuspage screenshot: Users can control status page design with custom HTML and CSSStatuspage screenshot: All updates to incidents are timestampedStatuspage screenshot: The status of individual components can be displayed, with 5 possible component states: Operational, Under Maintenance, Degraded Performance, Partial Outage, and Major Outage.Statuspage screenshot: The Uptime Showcase displays uptime for components over the previous 90 daysStatuspage screenshot: Integration with Jira Service Desk enables the display of real-time status information within the service desk portalStatuspage screenshot: Status updates can be posted to Slack or HipChat to keep employees informed

Statuspage reviews

Excellent
0
Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  0.0
  4.0
  3.5
  0.0
Paolo D'Angelo

Good Incident administration platform

Used weekly for 1-2 years
Reviewed 2018-11-29
Review Source: Capterra

The API integration and the on line documentation offered

Read the full review


Statuspage

Status & incident communication tool

Anonymous

easy to keep customers abreast of outages

Used monthly for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

Useful tool for maintaining customer satisfaction and setting expectations.customer notification tool for service outages, able to post, distribute, and update planned and emergency outages.

Read the full review


Statuspage

Status & incident communication tool

Statuspage pricing

Starting from
$29/month
Pricing options
Subscription

Public page:
Hobby: $29/month
Startup: $99/month
Business: $399/month
Enterprise: $1499/month
Free plans are available for open source projects and nonprofit organizations.

Private page:
Starter: $79/month
Growth: $249/month
Corporate: $599/month
Enterprise: $1499/month

Pricing Comparison

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Statuspage reviews

There are currently no reviews of Statuspage.

Statuspage features

API
Application Integration
Automatic Notifications
Monitoring
Real Time Monitoring
Third Party Integration

Access Control (75 other apps)
Activity Dashboard (117 other apps)
Activity Tracking (66 other apps)
Alerts / Escalation (57 other apps)
Auditing (81 other apps)
Collaboration Tools (66 other apps)
Data Import/Export (83 other apps)
Drag & Drop Interface (86 other apps)
Projections (63 other apps)
Real Time Data (77 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (72 other apps)
SSL Security (69 other apps)
Workflow Management (74 other apps)

Competitor Feature Comparison

Additional information for Statuspage

Key features of Statuspage

  • Webhook notifications
  • Email notifications
  • Scheduled maintenance notifications
  • SMS notifications
  • Team member & employee SSO
  • Customizable branding
  • Custom logo & URL
  • Status API & widget
  • Automation integrations
  • Uptime Showcase
  • System performance metrics
  • Metric import
  • Custom CSS/HTML/JS
  • Incident templates
  • Component subscriptions
  • IP whitelisting
  • Incident updates
  • ChatOps integrations

Benefits

Incidents can be displayed to visitors at the top of pages, with the option to subscribe to SMS or email updates, and users can prepare incident templates in advance.

The status of individual components can be communicated to end users, with 5 possible component states which can be set from the dashboard: Operational, Under Maintenance, Degraded Performance, Partial Outage, and Major Outage.

End users can subscribe to incident notifications via SMS, email, and webhook, and opt-in to receiving notifications about specific parts of the service, such as the API, database, or dashboards, with Component Subscriptions.

The Uptime Showcase displays 90-day uptimes on the status page, and records a full historical account of uptime for each component on the ‘/uptime’ page, with color-coding of each day based on the amount of downtime.

Private pages enable status and IT communication with employees, with notification opt-ins, Single Sign-On (SSO), real-time status information display within Jira Service Desk, and integrations with Slack and HipChat to provide status updates for engineering, IT, and Ops teams working on the incident.