GeoTapp Flow - 2026 Pricing, Features, Reviews & Alternatives

GeoTapp Flow is the European field service management back-office built for cleaning companies, facility services, security firms, installers, electricians, plumbers, HVAC technicians and multi-service contractors who need to run the office side of field operations and prove every visit to demanding clients. Localised across 11 European languages plus 5 regional English variants for the UK, US, Australia, Ireland and Canada.

What Flow does

Flow is the web app where the back-office runs the operation. It includes a full CRM with customer and site database, shift scheduling and route planning, job and work-order management, billing and invoicing with native integration to Stripe (cards and SEPA) and Fatture in Cloud (the Italian standard for e-invoicing through the SdI tax authority). Reports, dashboards and KPIs come ready out of the box. Multi-site, multi-team, multi-location. Accessible from any modern browser on desktop or tablet, no install needed.

Mobile operators

Operators in the field work from GeoTapp TimeTracker, a separate mobile app on Android and iOS, sold as its own product but designed to plug into Flow with no setup. GPS clock-in, geolocated photos, on-site reports, customer digital signature and full offline mode. Listed separately on Capterra under "GeoTapp TimeTracker".

Verifiable reports, built into Flow

Every report Flow generates is tamper-proof. It carries a cryptographic seal and ships with a unique link the end client opens with no account, no login, no friction. In one second the client sees GPS data, timestamps, photos and the integrity status of the seal. Disputes about whether the job was actually done collapse before they start. No separate purchase, no plug-in: it is built into how Flow delivers reports.

GDPR and multi-country labour law compliance

GeoTapp Flow is fully GDPR compliant (EU Regulation 2016/679) as the baseline. When paired with TimeTracker, location is recorded only at clock-in and clock-out, never continuously, in line with the data minimisation principle.

On top of GDPR, Flow ships with locally adapted labour-law compliance packs for the markets where our customers operate. Italy: full alignment to art. 4 of the Workers Statute post-Jobs Act, with downloadable employee disclosure templates, a ready-to-use union agreement model and guidance for the Labour Inspectorate authorisation where required. United Kingdom: UK GDPR/ICO and Working Time Regulations. United States: FLSA, Davis-Bacon prevailing wage and DCAA reporting. Australia: Fair Work Act 2009. Ireland: Organisation of Working Time Act 1997. Canada: federal and provincial labour codes.

Trial, pricing and access

14-day free trial, no credit card required, full access to all features. Flow back-office plans: Solo at €39/month, Team at €99/month, Business at €199/month, with annual options at a 2-month discount. TimeTracker (the mobile app for operators) is sold as a separate product with its own listing.

Languages and support

GeoTapp Flow is localised in 11 languages: Italian, English (with regional variants for UK, US, Australia, Ireland and Canada), German, French, Spanish, Portuguese, Dutch, Danish, Swedish, Norwegian and Russian. Live online onboarding is included with the trial. Support is available by email and in-app chat, with documentation and video tutorials in every supported language.

About

GeoTapp is built entirely in-house in Italy by founder Michele Angelo Petraroli, an entrepreneur specialised in SaaS for service SMBs operating in the field.