GoAudits Pricing, Features, Reviews and Alternatives

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors. The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks. We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.

One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.

While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.

Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.

Not so expensive easy to use, management of correttive plans and statistics available

Improvement requests in the past were not easy to have and now we have new persons dedictaed to us in case of needs. We trust also thta the new up will bring improvements.

Dear Monica, thank you for recommending us and pointing out some improvement areas. We're glad to hear that you appreciate your new dedicated account manager, we are looking forward to continue supporting your business. Best wishes from the whole GoAudits team!

The picture upload makes it easy for users to identify the area of concern without writing any text.

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures

The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk!