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IMPAK
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Facility management and maintenance scheduling solution
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IMPAK - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
IMPAK overview
What is IMPAK?
IMPAK is a web-based facility management system which helps property managers organize, manage and document maintenance-related activities for multiple properties. Its key features include records management, maintenance scheduling, inspections, asset tracking and inventory control.
IMPAK comes with a service center which lets tenants post requests, with property managers notified via email when a new request comes in. Tenants can use the monthly calendar to reserve facilities such as conference rooms and auditoriums and view the status of work requests. With the operation center functionality, managers can create inspection work orders and and build a preventive maintenance program for critical equipment in each property. Teams can upload photos, Microsoft Word documents, Excel spreadsheets and digital files to support work documentation.
IMPAK includes an automatic dispatching functionality which lets team members assign technicians to resolve online work requests. The permits feature allows users to store and track the property’s government-required licenses and permits. With the collaboration tool, multiple teams can establish project categories for reporting and contribute to the body of information.
Starting price
IMPAK’s user interface
IMPAK reviews
Overall rating
5.0
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.86/10
5
4
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7
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IMPAK's features
Features rating:
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IMPAK pricing
Value for money rating:
Starting from
5
Flat Rate
User opinions about IMPAK price and value
Value for money rating:
IMPAK support options
Typical customers
Platforms supported
Support options
Training options
IMPAK FAQs
IMPAK has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does IMPAK support?
IMPAK supports the following languages:
English
Q. Does IMPAK support mobile devices?
IMPAK supports the following devices:
Android, iPad, iPhone
Q. Does IMPAK offer an API?
No, IMPAK does not have an API available.
Q. What level of support does IMPAK offer?
IMPAK offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum