IMPAK - 2025 Pricing, Features, Reviews & Alternatives

IMPAK is a web-based facility management system which helps property managers organize, manage and document maintenance-related activities for multiple properties. Its key features include records management, maintenance scheduling, inspections, asset tracking and inventory control.

IMPAK comes with a service center which lets tenants post requests, with property managers notified via email when a new request comes in. Tenants can use the monthly calendar to reserve facilities such as conference rooms and auditoriums and view the status of work requests. With the operation center functionality, managers can create inspection work orders and and build a preventive maintenance program for critical equipment in each property. Teams can upload photos, Microsoft Word documents, Excel spreadsheets and digital files to support work documentation.

IMPAK includes an automatic dispatching functionality which lets team members assign technicians to resolve online work requests. The permits feature allows users to store and track the property’s government-required licenses and permits. With the collaboration tool, multiple teams can establish project categories for reporting and contribute to the body of information.