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Intact iQ Logo

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Enterprise resource planning and business intelligence

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Intact iQ Pricing, Features, Reviews and Alternatives

Intact iQ FAQs

Q. What type of pricing plans does Intact iQ offer?

Intact iQ has the following pricing plans:
Starting from: $2000.00

These products have better value for money


Q. Who are the typical users of Intact iQ?

Intact iQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. Does Intact iQ support mobile devices?

Intact iQ supports the following devices:
Android, iPad, iPhone


Q. Does Intact iQ offer an API?

Yes, Intact iQ has an API available for use.


Q. What other apps does Intact iQ integrate with?

Intact iQ integrates with the following applications:
Microsoft Outlook, Mailchimp


Q. What level of support does Intact iQ offer?

Intact iQ offers the following support options:
Phone Support, Email/Help Desk, Chat

Intact iQ product overview

Price starts from

2000

What is Intact iQ?

Intact iQ is a modular enterprise resource planning (ERP) platform that provides sector-specific solutions for wholesalers, distributors, and retail businesses. Modules include finance, stock control, marketing, CRM, process automation, business intelligence, reports and analytics, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

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Starting from

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Intact iQ pricing information

Value for money

3.3

/5

8

Starting from

2000

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Intact iQ features

Functionality

4.1

/5

8

Total features

58

5 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Mobile Access
Inventory Management
Multi-Location

Intact iQ users reviews

Overall Rating

4.0

/5

8

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.86/10
Rating distribution

5

4

3

2

1

4

2

1

0

1

AH
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Angus H.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Versatile

Reviewed 4 years ago

Excellent product and fantastic project manager - everything is possible approach. The ongoing support can be very slow and challenging and 3rd party integration can be a nightmare!

Pros

Great system and very configurable by us as the users. We can make a change to a form or a layout instantly.

Cons

Support is slow and hard work and 3rd Party integration is expensive

DG
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Dave G.

Wholesale, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tailored to our needs

Reviewed 4 years ago

Great experience from Consultation, through implementation and now through growth. We use some additional plugins/feature sets that allow us to integrate with marketing tools such as Campaign Monitor and Postcode lookups. We are currently implementing a mobile warehouse solution also.

Pros

We were looking for a package that would be quick to get started on, but then allow us to further add enhancements and grow in to. We were really impressed by the architecture of the intact IQ software as it allows us toeasily create alot of the feature enhancements ourselves. Some features that we couldn't do ourselves are handled by a great Professional services team who take time to understand requirements and suggest suitable solutions.

Cons

There are a few features that we would like to see added, but don't warrent us spending the money to have them developed. This said, they are always introducing new features quarterly and have a "Suggestions" site that people can add and vote on wanted developments.

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Aviral G.

Business Supplies and Equipment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great ERP Software

Reviewed 18 days ago

overall it is a nice software , if they can work on improving the speed of the system while handling large data it will be great i understand it is not that easy to do this when you're dealing with a list of 10k customers with multiple fields and properties the system tends to slow down but with everything getting advanced and Intact being a huge company i guest they can afford to do this by deploying more resources.

Pros

Nice Erp system, you have separate screens in one tool, for order, quotes and contacts and information is easy to understand in these.

Cons

one of the things is when you are dealing with large data it gets very slow. Also filtering options is not very good in the screens inside the erp, i have to export data to check some information I am looking for sometimes.

RC
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Ryan C.

Textiles, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A day in the life of an Intact iQ System Admin.

Reviewed 3 years ago

Poor. I expected better from a company who claimed to be Agile, who claimed to be true to their word and who claimed to have a really robust, solid piece of software. It is seriously a headache for your business and will cause more problems that in solves. Personally, I would never go for a piece of software that claims to do so much ever again. The reason being, the areas it claims it can do don't work and the areas which do work are so underdeveloped you might as well go back to Excel. Oh and that was actually recommended to me by one of their staff when I questioned a WMS stock take process which didn't quite make sense - "Why not just print out the stock take?" You're a software company - I'm sat here paying £850 for the days consultancy because I want to get away from using Paper.

Pros

I would say the greatest thing about this software is that I will never have to deal with it or the company who sold it ever again after the next week. Oh and the customisation they offer is okay - genuinely though, do not tell your staff how much this software can be customised, it will cause you so many headaches when the customisation your user wants doesn't quite work or fit into how iQ should work. Finally, a great thing about it is you can run all reports using SQL, which means you can quite easily move your reports to a better piece of software when you've finally had enough of iQ.

Cons

The staff behind it. However, don't get me wrong, there are some lovely, well meaning staff at Intact. When you have a problem though, the management don't want to know or do anything to fix it. This stems directly from the [SENSITIVE CONTENT], who on receiving an email detailing some issues we had around things we had been promised, decided he would rather have a petty argument rather than address...

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Vern E.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Solid system spoilt by poor customer service

Reviewed 3 years ago

Excellent CRM but i wouldn't recommend because after service is so slow

Pros

Brilliant System - can do just about anything

Cons

Customer service is very poor - enquiries can take weeks to be sorted (that is not an exaggeration) Our new website development was delayed because of poor response from Intact. Also frequently has glitches when system is updated - dread when you hear there is going to be an update because of this

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