Intelex Reviews

Intelex

Web-based EHS and quality management software

4.5/5 (24 reviews)

Pros
  • Ease of use, the ability to share and teach new business needs to all divisions. Good experience and easy to share.michelle a.Read the full review
  • Intelex has excellent customer service and will help your through all your learning needs.Kailey D.Read the full review
  • Platform flexibility, great applications out of the box, great customer service, and mobile functionality.Kenneth S.Read the full review
Cons
  • The number of clicks and saves it requires to complete each section is a source of frustration for all users.STEPHANIE B.Read the full review
  • It took sometime to get a hang of this product. Besides that, I believe the only negative part about this software is the price.Swapnil P.Read the full review
  • Configuring security can be difficult to get correct, imports can be difficult to set up- it's not easy to understand all of the objects.Susan T.Read the full review
100%
recommended this to a friend or a colleague
Mary Lou Sinclair, CIH, ROH, CRSP

Good start, we have awhile to go

Used daily for less than 6 months
Reviewed 2018-04-20
Review Source: Capterra

Pros
Future integration, looking forward to the inspection tool and the dashboards to help with reporting

Cons
Potentially beaurocratic with notifications especially where this a culture of minimizing emails for efficiency

Response from Intelex Technologies


Hi Mary Lou, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

As an Implementation Partner - easy to configure, setup and allow clients to achieve goals

Used daily for 2+ years
Reviewed 2018-03-10
Review Source: Capterra

Pros
As an Implementation Partner: the out of the box EHS system is a fantastic starting point for clients of most industries to integrate their processes. The baseline application is adaptable to most clients' business needs with minimal to moderate effort. For more complex corporations, with multiple business units with individual needs, the Intelex platform is an extremely flexible solution that allows us to configure and tweak the solution to meet their needs. Having implemented the EHS system dozens of times - we are, with few exceptions, able to provide a solution that greatly improves: Quality of EHS data, Quantity of data via a simple user interface, ease of reporting and extracting data from the system along with standard OSHA reporting.

Cons
Depending on your industry, the base platform as delivered may require configuration to meet specific business needs.

Response from Intelex Technologies


Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Anonymous

Versatile software with excellent tools for data capturing and assessment

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

We have a really good system, easy to use and with good user adoption. The software works well for a tri-lingual organizations. I'm part of one of the subsidiaries using Intelex, and also part of the global team handling the system for our corporation.

Pros
The possibilities we have to adapt the software to fit our needs, both through internal projects, but also through development projects lead by Intelex. We have used Intelex for about five years and have gone through a big development both with regards to internal adoption of the different solutions, but we have also seen a big improvement and development of the software plattform itself.

Cons
The possibilities means that you need to have a clear idea of where you want to end up. The out-of-the-box solutions does a great job, but it does also put a lot of responsibility on the client to scope out needs and assess which solutions would better suite our needs.

Response from Intelex Technologies


Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

STEPHANIE BEARD

Considering the complexity of the workflow the design and role out was quite painless

Used daily for 2+ years
Reviewed 2018-04-30
Review Source: Capterra

Global visibility

Pros
The tool provides real time Global Visibility allowing us to make key business decisions faster. Also we can split the data down by business units so we can easily see whats good/bad by business unit

Cons
The number of clicks and saves it requires to complete each section is a source of frustration for all users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Jacob Kilgas

Great way to capture your EHS incident data, and then be able to analyze it with the reporting app.

Used daily for 2+ years
Reviewed 2018-03-06
Review Source: Capterra

EHS Management, Quality Management, Reporting, Real Time Dashboards, Preventative Maintenance, Document Control

Pros
The software's reporting functionality is a big draw because it is constantly being improved, and the possibilities for analyzing your organizations EHS data is endless. This is extremely helpful when creating our annual OGSMs.

Cons
I have had good experiences with Intelex over my last 5 years of use. Intelex has many application options which make expansion to other areas in Safety, Quality, and Environmental very easy. However, you still need to take the time to improve the existing applications being used by your organization.

Response from Intelex Technologies


Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kailey Drake

Intelex has excellent customer service and will help your through all your learning needs.

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Data trending has helped with seeing areas of improvement in our facility. Has helped showing VPs safety trends.

Pros
I really like the reporting module because it is very easy to learn compared to the V5 module. Incident reporting was very easy to help people understand not only what their role is but also the workflow of the whole incident report.

Cons
The importing from V5 to V6 was a big struggle. We started this process about 4-5 months and we are still working on import issues that we run into. I do not like the I have to give access to individual people when scheduling a report. Our customers have struggled with figuring this out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Judy Wristen

Consistency in excellent service across all departments within the company.

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Pros
The configurability and freedom to structure to meet our own internal business needs. The ease of setup allowing our end users an easy and simple experience.

Cons
There aren't any cons because we primarily utilize the system as a learning tool and information sharing which is highly successful with our established processes.

Response from Intelex Technologies


Judy, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

John Hannah

We moved to the Intelex system a little over a year ago. The overall implementation was very easy.

Used daily for 1-2 years
Reviewed 2018-04-19
Review Source: Capterra

Pros
The system is very easy to use. The data acquisition from the system makes my life easy. I no longer need to go have pull data from spreadsheets and from them into a report. I can now get the info from several clicks of the button.

Cons
I have been very happy with the Intelex system. The only con that I have for the system is that the save button is not a the bottom of report fields.

Response from Intelex Technologies


Hi John, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

David Deere

Great support and apps

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Pros
Real time view of company EHS performance helps with strategic planning. The reports are basically unlimited and can provide easy analytics for your data.

Cons
Some workflows make the experience difficult. Not all applications work exactly the way we want it out of the box, but the configuration allows us to make those changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mark Roethler

good software little tough to learn but than a breeze

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Pros
Intelex has provided a solid foundation for our Incident Management program. Upgrading to v6 has opened up multiple oppritunties to grow.

Cons
not a very good migration from v5 to v6 and data improrts. the data does not match so trending does not work with both programs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Jeremy Milam

Intelex is and awesome suite of products.

Used daily for 2+ years
Reviewed 2018-05-02
Review Source: Capterra

It really is a one-stop shop for all of our EHSQ needs!

Pros
I've been an administrative user for over eight years now, and we've designed custom applications for the system that were probably never thought of Intelex being used for!

Cons
We've had to overcome a couple of "quirks" in the system as far as configuration, but once we overcame those issues, it's been smooth sailing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Kenneth Sandlin

They are great to work with the platform allows you to easily fit the technology to engage employees

Used daily for 2+ years
Reviewed 2018-05-02
Review Source: Capterra

Daily brings my data from multiple locations into one place to easily use.

Pros
Platform flexibility, great applications out of the box, great customer service, and mobile functionality

Cons
None for the software, change management is always difficult no matter which platform your company goes with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Easy to use

Used daily for 2+ years
Reviewed 2018-04-30
Review Source: Capterra

Pros
Its configurability. It is easy to make changes, add fields, drop down values and move things around.

Cons
Requires the users to do many clicks to get from step to step. Although the user will get use to the steps, less clicking would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Susan Tischler

Very flexible, easy to use and great support

Used weekly for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Pros
Flexibility to configure app for our company and create new apps as needed and ability to access the data for reporting.

Cons
Configuring security can be difficult to get correct, imports can be difficult to set up- it's not easy to understand all of the objects

Response from Intelex Technologies


Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Belinda Tidwell

The experience has been great. Looking forward to using the system.

Used weekly for 2+ years
Reviewed 2018-04-20
Review Source: Capterra

Pros
I think it is a very interactive software. It will be great to use. Looking forward to using the software.

Cons
Have not really found any cons at this time. Excited about the new platform. It is alot easier to use than the old platform.

Response from Intelex Technologies


Hi Belinda, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Peter Ossmann

Extremely easy to use with powerful customization tool.

Used daily for less than 6 months
Reviewed 2018-04-19
Review Source: Capterra

Pros
Ease of use and excellent mobile platform. The software is scalable to fit your buisness needs from out of the box to a customizable solution to fit existing buisness practices.

Cons
There are very few cons. The online knowlege center is great for beginning users but lacks detailed information for heavy power users. This is a deliberate choice so not to overwhelm the majority of users. It would be helpful to have a master user knowlege center.

Response from Intelex Technologies


Hi Peter, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Riccardo Francese

Good product for managing safety incidents

Used daily for 6-12 months
Reviewed 2017-08-17
Review Source: Capterra

Pros
Intelex is a great product especially because it is highly customizable and does integrate with many other systems.

Cons
The software was very expensive and is broken up in to so many segments that you are required to buy it in pieces.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Kenneth Sandlin

Moving from Reactive Processes to Leading Transformational Indicators

Reviewed 2016-05-18
Review Source: Capterra

Before Intelex, the majority of Pace Industries' safety data was being recorded and tracked on paper or in Excel. We were struggling with inaccurate data, reactive processes that were time consuming and a lack of traceability and consistency. Intelex has allowed us to move from lagging indicators to leading transformational indicators more rapidly, and we're able to use the data collected to see the areas that we need to focus on prior to an incident occurring. I can easily pull up dashboards on Incidents by Root Cause, Incidents by Department, Near Miss to Incident Ratio and more. In the first two years since implementing Intelex our Incident Severity Rate saw an 85% reduction. Leveraging Intelex we've been able to reduce our OSHA Recordable Rate by 62% from 2012 to 2015, and our Workers' Compensation Dollars were reduced by $1.2 million in that same time period. We're continuing to roll out additional applications and we see Intelex as a critical part of our safety culture.

Rating breakdown

Ease of use
Customer support

Minimize review

Mark Montgomery

Improved safety performance and ensures compliance

Reviewed 2016-05-03
Review Source: Capterra

Intelex's Safety Incident Reporting application provided such a high level of visibility into our safety performance that we were able to identify areas for improvement that would have never been uncovered otherwise. Detecting root causes and driving corrective and preventive actions, it has been a critical component to the success of our entire safety program and maintaining OHSAS 18001 compliance. Our users enjoy the simple, user friendly aspects of the system and there is no doubt it has contributed to our improved performance and recent Health & Safety Award.

Rating breakdown

Ease of use
Customer support

Minimize review

Michel Tetreault

Agnico Eagle use Intelex since 2011

Reviewed 2015-12-12
Review Source: Capterra

We rely on Intelex's software to support our training, incidents, inspections and other critical business activities. With Intelex we have access to the key details related to each health and safety incident across multiple global locations and this gives us the ability to share and learn from each other's experiences in real time. As a result, Intelex has played an important role in enabling us to reduce our Accident Frequency Rate by half in 3 years' time.

Rating breakdown

Ease of use
Customer support

Minimize review

Swapnil Palkar

Great tool with industry-leading features

Used occasionally for less than 6 months
Reviewed 2018-04-03
Review Source: Software Advice

Pros
The best part about this software is that it is mobile friendly which further enhances its ease of use. Filtering the incidents has just become easier with the different indicators this tool offers. This product offers great flexibility to customize. I would definitely recommend this product.

Cons
It took sometime to get a hang of this product. Besides that, I believe the only negative part about this software is the price. It certainly is over priced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

michelle arguin

learning experience and informative

Reviewed 2018-04-19
Review Source: Capterra

Pros
ease of use, the ability to share and teach new business needs to all divisions. Good experience and easy to share

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Kalad Arif, CPA, CMA. CRM

Rating only

Reviewed 2016-05-20
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

Tomio Okita

Rating only

Used weekly for free trial
Reviewed 2017-11-06
Review Source: GetApp

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

Minimize review