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Jobber vs Dispatch Comparison

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Overview

Category Leaders

Jobber’s powerful software is perfect for home services businesses. Keep jobs on track and provide a seamless customer experience....

Dispatch is the only field service software platform to help enterprises successfully unlock the potential of flexible service...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

629

5

4

3

2

1

429

148

21

10

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.1

35

5

4

3

2

1

21

5

3

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with.
Maps are great to be able to schedule jobs in the same area if a tech is close by. Clients love being notified when the technician is on his / her way.
Ahead of the leading competitors while maintaining great, affordable pricing.

Cons

They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.

Cons

Customization n the fact that it crashes 2 times a month, field workers on mobile app constantly have problems , and customer support is only 9 to 5, emergency after hours is non existent.
Very poor customer service. The do not reply to complaints.
Its to easy to accidentally delete an invoice. Picture quality is horrible.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features190
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos/Images
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Properties
  • Resource Scheduling
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Variable Workforce
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features45
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Driver Management
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Geolocation
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos/Images
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Properties
  • Resource Scheduling
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Variable Workforce
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations17
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations18
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

BM
AvatarImg

Brandon M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jobber logo

Jobber

Very simple and powerful

Reviewed 5 years ago

B

Pros

I like how the employees can be out in the field and we can seamlessly dispatch jobs from head office

Cons

I hate how there is no support for 2 taxes. Living in BC that is very important as we have provincial and federal tax

C
AvatarImg

CCLS

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

Jobber Makes My Business Profitable

Reviewed 9 years ago

I started using Jobber 1 year ago. I took a shot at a fledgling company with a new idea. At the time Jobber satisfied most of my needs. In the last year it has taken my Lawn Service business from a pen and paper to a digital real time scheduling and billing company. We are able to get more done in less time. I can dispatch crews, add visits, charges for jobs and send invoices on the fly. Quickbooks...

Pros

Your business will be more ORGANIZED and EFFICIENT; two thinks that make you more PROFITABLE. That means you will make more MONEY.

Cons

You will need to buy a bigger bucket to hold all the cash you are going to make.

Z
AvatarImg

Zac

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Jobber logo

Jobber

great!

Reviewed 10 years ago

I have my jobber "Today's Activities" page as my home page on my browser, I am up to date with my invoices due or past due and current active jobs every time I open my internet browser. I can search for a client with Jobbers powerful search function and create a new job or invoice within 30 seconds and have it emailed out a few seconds after that. I'm always on the road so I can run most of...

Pros

No pros were added to this review

Cons

No cons were added to this review