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K-Now Logo

Digital adoption platform for user guide creation

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K-Now - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

K-Now overview

What is K-Now?

K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, and hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, and use-case analysis.

The K-Now platform enables administrators to determine user locations within applications and provides information, alerts, and guidance to help complete multiple operations. It allows teams to add stickers, toolkits, and information snippets to various elements on screens, as well as indicate step-by-step actions to complete specific operations within applications. Plus, information architects can create popups to display important messages in the form of push notifications.

K-Now comes with a campaign module, which enables managers to create content for one-time events, new feature launches, and user profiles, helping define publication schedules and release periods. The application manages the import and export of translations, allowing users to publish information in multiple languages, and users can collect customer feedback to measure the quality of user guides, walk throughs, and suggestions.

Starting price


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K-Now’s user interface

Ease of use rating:

K-Now reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

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0

0

K-Now's key features

Most critical features, based on insights from K-Now users:

Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Audience targeting
Behavior tracking
Communication management
Content creation
Content library

All K-Now features

Features rating:

Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Audience targeting
Behavior tracking
Communication management
Content creation
Content library
Content management
Contextual guidance
CRM
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data quality control
Document management
Electronic forms
Email management
Employee handbook
Employee onboarding
Engagement tracking
Feedback management
In-App Training
Interactive content
Knowledge base management
Launch Management
Learning management
Multi-Language
Negative feedback management
Performance metrics
Progress tracking
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Self-paced learning
Survey/Poll management
Surveys & feedback
Task management
Training management
User onboarding
Visual analytics
Workflow management

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K-Now pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about K-Now price and value

Value for money rating:

K-Now support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Videos
Live Online
In Person
Webinars
Documentation

K-Now FAQs

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