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Kickserv vs ServiceTitan Comparison (2026)
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4.6
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Good recommendations?
Kickserv
4.4
(387)5
229
4
119
3
24
2
6
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTitan
4.3
(342)5
236
4
52
3
15
2
11
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Kickserv has 4x Unique Calendars. Our powerful calendars and scheduling features can help teams plan for even the most complex schedules.
ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
387
5
4
3
2
1
229
119
24
6
9
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.3
342
5
4
3
2
1
236
52
15
11
28
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this appPros
“That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items.”
PW
Patrick W.
Director
“I was amazed that the client hub did not crash when one of the clients made a payment for a $49 Virtual Quote today.”
SL
Saul L.
Co-Chief Executive Officer
“There is a place to keep notes, photos and files.”
JD
Jennifer D.
Business Office Manager
Pros
“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”
GD
GINA D.
MANAGER
“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”
HM
Heather M.
HR
“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”
Noah J.
Director of Business Software
Cons
“The snow routing is completely unworkable at 1am when I just need the guys to have a simple list of tasks to complete and not some type of route optimization.”
SL
Saul L.
Co-Chief Executive Officer
“We report this anyone fix this error, we waiting for 3 days and nothing.”
Anna M.
Founder
“The error persists!”
Anna M.
Founder
Cons
“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”
Rob S.
Service Manager
“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”
Erik J.
Owner
“Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems.”
KK
Khiana K.
Customer Service Representative and Dispatcher
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last review19 days ago
Key features
- Total features160
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Booking Management
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Clock In/Out
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Moves
- Commercial/Industrial
- Commission Management
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- File Storage
- Financial Management
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- GPS
- Geographic Maps
- Groundskeeping Management
- Image Capture
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Onboarding
- Online Booking
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Takeoff
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- Total features139
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Booking Management
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Clock In/Out
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Moves
- Commercial/Industrial
- Commission Management
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- File Storage
- Financial Management
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- GPS
- Geographic Maps
- Groundskeeping Management
- Image Capture
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Rates
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Onboarding
- Online Booking
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Progress Reports
- Project Billing
- Project Management
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Takeoff
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrations10
- Airship
- CompanyCam
- Customer Lobby
- EagleView
- Google Ads
- Google Calendar
- Google Contacts
- Hover
- Intuit Enterprise Suite
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- OnCall Air
- Podium
- QuarksUp
- QuickBooks Online
- QuickBooks Online Advanced
- Rilla
- Sage Intacct
- SendPulse
- Stripe
- Zapier
- ZyraTalk
- pulseM
- Total integrations16
- Airship
- CompanyCam
- Customer Lobby
- EagleView
- Google Ads
- Google Calendar
- Google Contacts
- Hover
- Intuit Enterprise Suite
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- OnCall Air
- Podium
- QuarksUp
- QuickBooks Online
- QuickBooks Online Advanced
- Rilla
- Sage Intacct
- SendPulse
- Stripe
- Zapier
- ZyraTalk
- pulseM
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