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MasterControl Quality Excellence vs GoAudits Comparison (2026)

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Good recommendations?

MasterControl Quality Excellence

GoAudits

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

GoAudits is a mobile inspection and auditing platform that enables businesses to conduct digital inspections across multiple industries. The application offers customizable checklists, offline functionality, and automated report generation to streamline quality control processes. GoAudits works across web, iOS, and Android devices, allowing teams to capture data, assign follow-up actions, and analyze performance trends through interactive dashboards.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

12000

/user

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

580

313

227

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.8

145

115

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”

Simone B.

Quality compliance specialist

Pros

“Overall, the GoAudits team was supportive, responsive, and readily available to assist when needed, including taking time to walk through questions or concerns. While the platform offers strong capabilities, the out-of-the-box configuration did not fully align with our needs and would require a level of customization beyond our current resource capacity.”

Sue R.

Quality Manager

“The excellent customer service and support, together with the great product, user-friendly, additional functionality and in-depth reporting gave us a easy and cost effective route to make the shift from paper to digital inspections.”

Anne B.

Marketing Manager

“It is also helpful to have continued support when needed.”

Sue R.

Quality Manager

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”

Jeremy R.

Sr. Manager, SQA

Cons

“staff are keen to get you on board but as soon as you are on board they don't help, delaying our audits and causing a back log, after numerous messages and emails no one seems to care!”

Debby D.

Manager

“Lack of choice for the formatting of the end report, and some small bugs that kept occurring with the scoring system.”

Alex C.

Health and Safety Manager

“It is not possible to send all found non-conformities in one message after creating an audit.”

Pavel R.

Quality manager