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MasterControl Quality Excellence vs Resolver Comparison (2026)

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Good recommendations?

MasterControl Quality Excellence logo

MasterControl Quality Excellence

Resolver logo

Resolver

Overview

MasterControl Qx, the #1 QMS for life sciences, simplifies FDA, EMA, and ISO compliance, and speeds quality products to market.

Resolver's cloud-based risk management software connects risks to incidents, so that assessments of what could happen are linked to what did happen. Quantify the impact of your risk mitigation plans. Identify risk register gaps. Improve remote collaboration. Automate data collection and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12000

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

572

5

4

3

2

1

310

222

38

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.4

80

5

4

3

2

1

41

33

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

“It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

“Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets.”
Verified reviewer profile picture

Simone B.

Quality compliance specialist

Pros

“Its interface is very advanced, modern and user friendly, in which you will get to know real time user activity and analytics in the dashboard and it provides automated alerts which makes your decision fast and good.”
KS

KRISANPAL S.

Executive

“Let me tell you the work of resolver, centralize business and management, manage internal audit, planning or incident investigation from one place.”
KS

KRISANPAL S.

Executive

“Shortcut keys (Ctrl+N to start navigation mode, Ctrl+S to start dispatch log etc.) made usage much faster, which matters a lot when busy.”
TK

Timothy K.

Administrative Officer

Cons

“Some of the pain points are the cost of licensing, not having the ability for multiple collaborators to edit the same document simultaneously, and search functionality being tough for users who aren't as familiar with document numbers/names.”
JA

Johana A.

Jr MasterControl Sys Admin

“The performance on "on prem" version, pdf publishing time and constant issues with pdf not beeing generated, issues with custom forms created by MC.”
MM

Michal M.

IT QMS Software Administrator

“With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely.”
Verified reviewer profile picture

Jeremy R.

Sr. Manager, SQA

Cons

“Also, having to open the dispatch log via the browser is annoying.”
TK

Timothy K.

Administrative Officer

“Perspective froze, crashed and malfunctioned frequently.”
TK

Timothy K.

Administrative Officer

“there was nothing I do not like, Once you go through the tutorial there is nothing left to wnder well thought out”
LT

Lonny T.

general manager

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features132
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Bills of Material
  • Built-In Database
  • Business Process Control
  • Calibration Management
  • Case Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Enterprise Risk Management
  • Equipment Management
  • Event Logs
  • Event Management
  • Evidence Management
  • Exceptions Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Incident Management
  • IT Reporting
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Intake Management
  • Internal Controls Management
  • Inventory Management
  • Investigation Management
  • Issue Management
  • Issue Tracking
  • KRI (Key Risk Indicator) Monitoring
  • Legal Risk Management
  • Location Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • Order Management
  • PCI Assessment
  • Performance Analysis
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Regulatory Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Incident Management
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Status Tracking
  • Subject Profiles
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Traceability
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Profiles
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Automation
  • Workflow Management
  • Total features117
  • API
  • Access Controls/Permissions
  • Access Expiration Management
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Performance
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Bills of Material
  • Built-In Database
  • Business Process Control
  • Calibration Management
  • Case Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cross-system Integration
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Control
  • Document Generation
  • Document Lifecycle Management
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • Electronic Signature
  • Email Alerts
  • Enterprise Risk Management
  • Equipment Management
  • Event Logs
  • Event Management
  • Evidence Management
  • Exceptions Management
  • Execution
  • FDA Compliance
  • File Management
  • File Sharing
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • Generative AI
  • Governance
  • HIPAA Compliant
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Incident Management
  • IT Reporting
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Intake Management
  • Internal Controls Management
  • Inventory Management
  • Investigation Management
  • Issue Management
  • Issue Tracking
  • KRI (Key Risk Indicator) Monitoring
  • Legal Risk Management
  • Location Tracking
  • MES
  • Machine and equipment
  • Maintenance
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Software
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • Order Management
  • PCI Assessment
  • Performance Analysis
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Regulatory Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Methodology
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Incident Management
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Status Tracking
  • Subject Profiles
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Traceability
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Profiles
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations12
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SQL Server
  • NetSuite
  • Okta
  • SAP BTP
  • ServiceNow
  • Slack
  • Snowflake
  • Tableau
  • UKG Pro
  • Workato
  • Workday HCM
  • Zendesk Suite
  • Total integrations8
  • ADP Workforce Now
  • Arena
  • ComplianceWire
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft SQL Server
  • NetSuite
  • Okta
  • SAP BTP
  • ServiceNow
  • Slack
  • Snowflake
  • Tableau
  • UKG Pro
  • Workato
  • Workday HCM
  • Zendesk Suite