Ordermentum Pricing, Features, Reviews & Alternatives

Ordermentum

Wholesale food and beverage suppliers

5.0/5 (7 reviews)

Ordermentum overview

What is Ordermentum?

Ordermentum is a web-based order management software designed to benefit both the wholesale supplier and the venues they serve. The platform enables teams to deliver a seamless and simple ordering experience to their customers.


Ordermentum allows restaurants to easily manage and improve payments and cash flow and increase business relationships and performance through insights. The system is easy to implement and use, reliable, and backed by Ordermentum support team.
www.ordermentum.com

Pricing

Starting from
108/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L
Have you already used Ordermentum?
Help us improve the recommendations we show you.

Ordermentum user reviews

Excellent
7

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  5.0
  5.0
Jessie C.

Ordermentum has transformed our business

Used daily for 1-2 years
Reviewed 2021-03-19
Review Source: Capterra

Prior to using O.M.processing customer orders was extremely time consuming with many moving parts. Although we had a simple Shopify website in place for customers to order our products, this was yet another sign up process they weren't enthusiastic about participating in or staff would need to place orders and wouldn't have the password so many would bypass our website all together and phone/emailed orders in instead. Ordermentum on the other hand is built specifically for the foodservice industry so staff can place orders using their own log ins and are easily removed from the venues account if they move on. But this is just one of the endless features that has brought seamless automation to how we now process orders and handling customer accounts. We were hesitant to make the switch after going to the effort of putting a Shopify website in place there's just no comparison. Our only regret is that we didn't make the switch sooner.

Pros
- Incredibly intuitive to use, we glide through the system with ease performing all necessary tasks needed to process our orders and maintain customer profiles. - Majority of customers and staff already use the O.M. and are happy to hear we on the system. - For those customers new to O.M. the onboarding process is completed in a few minutes, often with an order coming through from the customer right away as they've had no issues navigating the app. - We have gained many new customers through their 'Growth Engine'. - Great impact on cashflow as majority of users pay via credit card on check out. - Ability to assign certain customers to accounts and customise the days until their invoice is due. - Ability to have one set of pricing for one group of customers and another set of pricing for others. - Their customer service is 10/10 and like nothing I've experienced before, if I require assistance I will send their support line an email and receive a reply within an hour or so with my issue usually solved for me. - The new 'Sign Up Links' is a personal favourite, I can set default customer profiles and provide the new customer with a link that automatically connects us to their profile enabling them to order right away with the correct settings (delivery schedule, pricing etc) in place making our sales funnel extremely effective. - Integration with accounting software - Regular new exciting features, the team seem to constantly be working on adding more value.

Cons
None. The system is extremely well thought out and customised for the foodservice industry by people from the foodservice/manufacturing industry so they've been in that position acquiring customers, handling accounts, taking orders etc. Everything has been covered. From my thorough experience using the app I'm yet to find anything lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Simone C.

A must have for hospitality suppliers.

Used daily for 2+ years
Reviewed 2021-03-15
Review Source: Capterra

We've worked with Ordermentum since their early days, so have seen their progression and upgrades over the years. There is always a steady flow of improvements coming though, and we're able to directly speak with them if any technical issues or questions crop up.

Pros
Ordermentum is successful for us for three key reasons. The first being, our customers want to use it. Ordermentum is a trusted brand in the hospitality industry and many of our customers prefer to manage their supplies with this software. The second being, ease of order and payment processing. Ordermentum integrates well with our inventory and invoicing software, but the best feature is our customers pay us before their order leaves the warehouse. As a result, we never have an outstanding invoice with any of our customers. The third being their 'Grown Engine' feature. Customers can use Ordermentum to find new suppliers. We receive 15-30 new customer enquiries a month.

Cons
The benefits way out the negatives. It would be nice to be able to customise the order reminders our customers receive from us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tez K.

Ordermentum is a game changer

Used daily for 1-2 years
Reviewed 2021-03-17
Review Source: Capterra

Greater control and visibility of the ordering process

Pros
- Customers are able to amend or input their own orders, saving time for our people - Automatically runs standard orders for customers, saving time - Visibiltiy and customisation of product categories for individual customer needs - Order cut off for customers, gives us greater control over production cut off times

Cons
- Occassional problems with orders automatically transferring across to our production software means we have to run a manual check

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Matthew C.

Easy to use

Used daily for 1-2 years
Reviewed 2021-03-18
Review Source: Capterra

Pros
Ordermentum was easy to integrate with our accounting software and staff found it great to navigate.

Cons
Ordermentum gives us control over our sales, targets and ordering and keeps innovating with new features such as POD.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Leon K.

PMC x Ordermentum

Used daily for 2+ years
Reviewed 2021-03-17
Review Source: Capterra

It's great. [SENSITIVE CONTENT HIDDEN] is without a doubt the best support person i've ever worked with. He takes the time to understand the situation and the business you are in and then is able to suggest the best path way forward. Without his help and guidance i don't think we'd be able to use OM to it's full potential.

Pros
This platform completely changed the way we do things around here. Before we started using it we were doing everything by hand, which meant human error and mistakes. Once we got on board with this the impact to efficiency was huge and the impact to morale was immeasurable.

Cons
Nothing. I love everything about it. Would be awesome if they would hurry up and launch in America tho ;)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ordermentum pricing

Starting from
108/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on order volume, and decreases as you have more orders.

Ordermentum features

Billing & Invoicing
Inventory Management
Mobile Access
Reporting/Analytics

API (880 other apps)
Access Controls/Permissions (671 other apps)
Activity Dashboard (855 other apps)
Activity Tracking (539 other apps)
Alerts/Notifications (1107 other apps)
Audit Management (555 other apps)
Audit Trail (548 other apps)
Compliance Management (677 other apps)
Customizable Reports (596 other apps)
Data Import/Export (661 other apps)
Document Management (786 other apps)
Reporting & Statistics (860 other apps)
Search/Filter (635 other apps)
Status Tracking (562 other apps)
Third Party Integrations (760 other apps)
Workflow Management (705 other apps)

Additional information for Ordermentum

Key features of Ordermentum

  • A special order is an extra order or an order for an item specially requested by a customer
  • Accept and process credit/debit card transactions
  • Accept and track orders with multiple items
  • Accept and track repeat orders
  • Accept, record, and reconcile financial transactions
  • Access the software remotely via mobile devices
  • Automate customer payments on a predetermined schedule (monthly, quarterly, etc)
  • Buy necessary items in compliance with established business policies
  • Capture and analyze information about your customers and interactions with them
  • Centralized database of stakeholders and their contact information
  • Clients can submit payments via mobile devices
  • Communicate with and outreach to followers/customers/clients in multiple ways
  • Create and manage digital catalog of products/services with their details, specification, and price
  • Create and manage monetary interactions between parties (i.e. bills and invoices)
  • Create quotes/proposals and maintain a central repository of previous quotes
  • Design, communicate, and distribute incentives to perform a specific action
  • Enter, store, and transmit orders tests and other services, while the system checks for errors and transmits orders electronically
  • Maintain an unbroken record of a product as it moves through the production and distribution system.
  • Management of imports and exports (ie. international trade)
  • Managing orders that a customer purchases repeatedly and regularly
  • Multiple online payment options (e.g. credit card, Paypal, etc.)
  • Organize, track, monitor and execute customer orders for goods, investments, or any other purchases
  • Payment webpage where clients can pay bills
  • Process payments via multiple modes directly through the application
  • Protect digital privacy and secure data
  • Serves B2B organizations
  • Software specialized for managing warehouses and tracking where inventory is located within the warehouses
  • Store recipes, enable recipe modification, and generate data required for production records
  • Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
  • Track and facilitate refunds/returns of products sold
  • Track and manage the quantity of resources on hand to maintain proper supply
  • Track order status throughout the fulfillment process
  • View and track pertinent metrics
View All Features