QED Labs - 2026 Pricing, Features, Reviews & Alternatives

QED Labs is an AI enabled autonomous property maintenance automation platform designed to manage residential portfolios with minimal human intervention. The software employs agentic AI technology to orchestrate the complete maintenance workflow from initial issue reporting through job completion. The platform automates tenant communications, repair triage, contractor dispatch, compliance tracking and reporting processes that traditionally require significant manual coordination and administrative overhead. It serves social housing providers, block management companies, build to rent operators, letting agencies and private landlords who manage portfolios comprising more than five hundred units.

Core functionality centers on intelligent issue intake and workflow automation through multiple communication channels. Residents initiate maintenance requests via WhatsApp or email from phone numbers already linked to their units. The system automatically identifies the resident, retrieves associated property and unit details and guides them through structured diagnostic questions while capturing supporting photos and videos. The AI engine classifies incoming issues, detects duplicates, applies severity based prioritization according to service level agreement parameters and generates comprehensive work orders containing all necessary execution details. A dynamic contractor leaderboard continuously evaluates and ranks service providers based on trade coverage, geographic proximity, response times, work quality metrics and pricing data. This performance tracking mechanism enables automated contractor selection and dispatch. The platform routes work orders via email or WhatsApp, monitors acceptance and decline responses, confirms contractor attendance and updates performance scores in real time. Upon job completion the AI agent collects confirmation documentation and photographic evidence from contractors, conducts resident satisfaction verification and gathers feedback before writing outcomes, notes and attachments back into connected property management systems for invoicing and audit trail purposes.

The platform integrates with existing property management systems to maintain seamless data synchronization within established technology ecosystems. Integration support includes MRI Qube for direct synchronization of completion data, documentation and audit information. The software functions as a standalone solution or as an integrated component that writes completion data, documentation and audit information directly into connected property management platforms. This integration architecture maintains workflow continuity while automating the maintenance coordination layer to ensure compliance with regulatory requirements including Awaab’s Law and facilitate comprehensive compliance reporting across managed portfolios.