Realtrac Pricing, Features, Reviews & Comparison of Alternatives

Realtrac

Real-Time ERP system.

4.07/5 (59 reviews)

Realtrac overview

What is Realtrac?

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing, inventory, job costing, shipping, invoicing, quality and management reports.
www.realtrac.com

Pricing

Starting from
$1290
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English

Realtrac reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.8
  4.0
  4.4
Anonymous

Finally a shop management program that works for a Job Shop

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Realtrac has really helped organize our shop without creating extra work for our employees.

Pros
It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Cons
Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Response from Mindbridge Systems


Hello,

Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment.

Thank You,
Jeremy Klosowski

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Erik Jurman

How Realtrac changed the way we do business

Used daily for 2+ years
Reviewed 2019-08-22
Review Source: Capterra

Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.

Pros
I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.

Cons
The only issue I have is the loading times when it comes to selecting different modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Realtrac review experience

Used daily for 2+ years
Reviewed 2018-11-26
Review Source: Capterra

Using Realtrac is not my first ERP experience. I found moving into Realtrac to NOT be very intuitive.

Pros
The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Cons
Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

Minimize review

JAY ADAMS

Good at Big Picture, Some Shortcomings and Missing Features

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.

Pros
It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

Cons
My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP! The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Daniel Werner

First ERP experience

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Pros
The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

Cons
It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right. Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

Response from Mindbridge Systems


Hi Daniel,

Thank you very much for your review. We strive to provide excellent customer service and we rely on our customer¿s ideas and suggestions to drive our developments. We are happy that you have experienced our customer-centered approach. In regards to your reference to the configuration of windows, our technical team will be reaching out to you shortly as this has changed in a more recent release.

Thank you,
Jeremy Klosowski

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Realtrac pricing

Starting from
$1290
View Pricing Plans

Starts At: $1,290.00 including initial training.

Realtrac features

API (626 other apps)
Activity Dashboard (515 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Automatic Notifications (487 other apps)
Billing & Invoicing (279 other apps)
Compliance Management (350 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (279 other apps)
Document Storage (294 other apps)
Inventory Management (387 other apps)
Inventory Tracking (310 other apps)
Monitoring (278 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (467 other apps)
Third Party Integration (383 other apps)
Workflow Management (379 other apps)

Additional information for Realtrac

Key features of Realtrac

  • Easy to use.
View All Features