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Reviews summary
4.1
68
5
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JH
John H.
KO
Keith O.
MC
Matt C.
JB
John B.
JE
Jaclyn E.
AR
Anonymous Reviewer
68 reviews
Recommended
John H.
Sporting Goods, 1-10 employees
Used daily for less than 6 months
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We are a small manufacturing company and they have worked with us diligently and helped us get the program up and running. They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team!
Well thought out, great features and you can adapt it to your needs.
A couple of sorting features that need adding.
Jordean J.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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We would not be able to run our complex business without an ERP software package like Realtrac
Great value for an entry-level package...
The reporting is very poor. The Realtrac team struggles to respond to customization/improvement requests.
Stephen D.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 6-12 months
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We bought a company that had this software. After many phone calls we finally got a handle on it. Not the best GUI not the best functionality. Rigid in my opinion. Setup not straight forward. Only good part is the shop screen.
Shop Screen. Only easy thing to use
Inventory system lacks a lot. Job set up is confusing. System setup for employees, workcenters, workstations is a nightmare. The worst is the reporting, little to no customization.
Keith O.
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In my new position I am back using Realtrac software again. But I have used Realtrac since 1992 at just continues to get better and better. The software is so user friendly that anyone can learn very quickly. It has always been great for managing small to large businesses, being able to manage people, work centers, inventory, financials, truly amazing. I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great. I would recommend it to anyone looking for a manufacturing business solution.
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Blake O.
Aviation & Aerospace, 1-10 employees
Used weekly for 6-12 months
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The hardest part of choosing a ERP software is adapting your already established nomenclature, planning and processing methods to the software. While no software can completely adapt to the way a company runs, this one comes close. Where you are forced to change to fit the system, the staff is every ready to help guide the stake holders through the process.
As of yet it has not been able to run properly. I have not had a lot of "Pros".
I have to change some of my company nomenclature to conform with the software. There are several steps to enter a PO, plan, allocate materials, and release. These are not intuitive and don't necessarily run in a easy flowing order. The spreadsheet columns will not expand to show all the information within.
Helen J.
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J & L Turning, Inc has had Realtrac software in our plant for approximately 20 years. We are a manufacturing company that manufactures custom designed tools, therefore every job is different. Keeping track and researching jobs was a nightmare. We found Realtrac extremely user friendly and adaptable to anything you want to monitor on your plant floor, plus it intergrates with our accounting software. If you run into a problem, help is always there when you need it. I certainly would recommend Realtrac to all businesses that want to monitor their production, inventory, costs, sales all of it. Easy to use, easy to learn - a winner.
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Jeff P.
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Talsco has been using Realtrac for the past five years. The software is very easy to use and to learn. We currently utilize all modules available and are more than satisfied with the software. We manufacture 100's of different part numbers and without Realtrac it would be a nightmare tracking all of those jobs. Customer service is excellent! If we have a question regarding the software it is extremely easy and quick to get an answer. I would recommend Realtrac to all shops and businesses looking for a functional and easy to use MRP system.
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Alan S.
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This software fulfills my needs for tracking and planning jobs. There is little difficulty in either of these processes. Customer support is excellent and willing to do what is necessary for their customers to have a good experience with the software. The software lacks a bit on intuitiveness in regards to the interface, but the training that the company provided was more than adequate to familiarize us with the software.
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L. H.
Machinery, 11-50 employees
Used daily for less than 6 months
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As an individual that is new to this software, I must tell you how easy it is to use. I am learning something new every day!
Ease of use.
Learning curve.
Carlos C.
Mechanical or Industrial Engineering,
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It is very user-friendly, and the vendor is very knowledgeable on the product.
The inventory module is not linked into the standard purchase system, and the vendor didn't explain this step.
Paul D.
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East Side Machine, Inc. purchased our first DOS version of Real Trac in 1993 when we were an eight person company with $750,000 in sales. We have been using Real Trac ever since for our shop floor tracking and integration with Quick Books. It has enabled us to grow with the upgrades to Real Trac to 42 employees and sales of $8,000,000+.
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Luke G.
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Great product, needs better customer service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Rick S.
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Software never crashes. It is easy for everyone in the shop to use. It gives many options to accomplish what you need. Tracks time and inventory very well.
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Tim H.
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We've be using this software for over 20 years. It has become a central part of our business, that we cannot do without.
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Mary F.
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Overall satisfied with the program. There are some things that could be better, but it generally suits my purposes.
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Jordan k.
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The reports that we are able to export out of Realtrac are horrible. Also, we have requested multiple items for improvement and many are not done.
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John B.
Automotive, 11-50 employees
Used other for less than 6 months
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Integration and customer service was almost non-existent and very difficult.
Some very cool features, but unable to really get to see it in action due to poor integration
The integration never got any real footing all software integration help came via online, and very slowly
JOHN S.
Oil & Energy, 1-10 employees
Used other for less than 6 months
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SPENT UNTOLD AMOUNT OF MONEY AND TIME ON THIS SOFTWARE. STILL DO NOT HAVE IT USABLE IN MY SHOP.
THE INTIAL PRESENTATION BY THE SALES STAFF.
VERY DIFFICULT TO GET UP AND BEING ABLE TO USE.