REALTRAC Reviews

It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Hello, Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment. Thank You, Jeremy Klosowski

The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.

Same as in all software, time to build the data. The choice was to not drop all past data in but to build from this point forward. This means at times go back and enter data from the past system. Our choice, it was not a requirement.

Rightboard is in real-time so changes are able to be seen quickly by shop personnel.

There is no option to see transaction history of parts on the inventory side. When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's. Also, status of "incomplete" for finished goods is pointless for how Realtrac treats it once moved to a job to make the part complete. Just better off making a consumed material part number, which means several more parts numbers for each finished good that are left at incomplete stages.

I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.

The only issue I have is the loading times when it comes to selecting different modules.

It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company,...

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The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right. Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

Hi Daniel, Thank you very much for your review. We strive to provide excellent customer service and we rely on our customer¿s ideas and suggestions to drive our developments. We are happy that you have experienced our customer-centered approach. In regards to your reference to the configuration of windows, our technical team will be reaching out to you shortly as this has changed in a more recent release. Thank you, Jeremy Klosowski

Looking up old and current estimates and jobs is very easy. There are numerous search fields that allow you to search by description, part #, drawing #, customer name and customer PO #. You can also look up jobs and estimates within a given date range. I also like the different reporting functions, including labor cost breakdowns per job, as well as being able to lookup and report on individual employee performance within any given date/time range.

The GUI is somewhat dated aesthetically. Making changes to templates could be made easier to do. When populating and defining router steps on an estimate, the order of operations sometimes get switched around unintentionally, and have to be fixed.

The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

Ease of Use, Document control. You are able to make prints and any other documents available like packaging instructions to the shop floow without confusion

Reporting needs to continue to improve. Some reports are clunky. Not easy to customize

- Able to take care of all aspects of the business in one place. Scheduling, ordering, and especially job tracking. - Has good flow from one area to another - Nice user interface - Rightboard is great to be able to show what we have and schedule - Great customer support

Bouncing between tabs can be cumbersome Would like to be able to delete quotes Forms can be difficult to customize

1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy. 2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it. 3. Developers are very responsive to feature requests or the rare glitch....

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1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

Work step customization. Attaching files to jobs or part numbers.

1) Time card time display is inaccurate and not fixable, therefore not being utilized. 2) For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers. 3) Overall look and feel of the software and reporting sheets feel antiquated, like it was developed in the late 90's.

have had program at least 5 years , support is decent. I am not a computer guy, and I find it easy to navigate

I have called in the past to complain, and I did get up the pole pretty far ,but they say they can't do anything. The program shuts itself down at the end of the day and starts up in the morning - beautiful . However it starts every Saturday and Sunday as well.adding to peoples hours who are not working, which in turn make trying to find the cost of manufacturing useless. the only thing the program is good for is to know where items are in the production process. The reason I originally purchase the program was to try and get the true cost to manufacture the parts - it can not be done on this program. - Also on the main list screen you should be able to see what employees are working on each project, without leaving the screen

The software is relatively easy to learn and setup with minimal training.

The cost analysis within a job only considers the cost of the piece price, not tooling, setup, expedite fees. Additional line items other than the piece cost should flow through on cost tab. Not all jobs are just piece cost. Production on going jobs are not met with ease on this software, the software seems to be geared towards lot qtys or one time orders.

EASE OF SEARCH FUNCTIONS AND ABILITY TO CUSTOM CREATE REPORTS AND CUSTOM PAGES FOR INDIVIDUAL USER TO FIT SPECIFIC DESKTOP NEEDS

STILL SOME FEATURES THAT ARE MISSING BUT REALTRAC TAKES TIME TO LISTEN TO OUR IDEAS AND POTENTIALLY WILL INCLUDE THESE IDEAS IN FUTURE UPDATES.. WHICH IS GREAT FOR ME AND HOPEFULLY HELPS THEM SELL MORE PRODUCT.

I am completely satisfied with how easy it was to get this new software set up with the help of the Realtrac Technical Support Team. Since we installed the newest version of software we have found so many new ways to utilize the program and make our lives much easier to track progress.

The only issues I have ran across would be the new fields and how to move around and find the correct reports I need to run.

I like the combination with Right Board. Visual aide is nice.

I would like to have more flexibility with the time estimates. More concerned that an operator makes overall time on his operation.(Run plus set up) If they go over on their set up time the screen goes red and I believe it stays red for the rest of the job. If I'm wrong on this please let me know.

Low cost, high functionality, responsive customer support!

It's a little bit of a hassle to setup and changes/updates to certain data have to be made in several locations. Inventory management could also be a little more intuitive and user friendly.

I like that this software has easy search functions, is user friendly, stores a variety of information, and has multiple report functions.

The reports are horrible. Any report you run in excel has these merge functions which doesn't allow you to transfer information to another excel sheet. I always have to copy and paste one line at a time. I have requested for Realtrac to improve these report but I have not seen anything updated.

Quality section is easy to use.

We need more flexibility in reports. I have unanswered questions from several months ago on a report showing total dollar value of estimates created in a month. Also, would like a report with open jobs/dollar amount/location and be able to mark as priority. I would like a report that lists the priority jobs with dollar amount and location in the job process.

This system was very easy to set up and begin using.

To date, (8-1-19) we've had a functionality issue that has yet to be resolved. We installed the software in January, 2019.

We have used this software since 2005. The new owners and all the improvements of the software have made it one of the best investments we have made. It has enabled us to more easily attain our ISO certifications, and improve our performance for our customers.

We would like a better reports software. One that can access more fields across the different modules. And possibly output different data formats.

Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great.

Designing reports can be cumbersome, especially since this is not an everyday task for us.

Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.

The Quality tab could be updated to have a "responsible party" option and the NCR/CAR reporting could be updated to include better printable & shareable history data.

The range of uses, reports and also the fact that it is tracked in "real" time and is current every five seconds.

The ability to design and generate custom reports. Some data is not available in all reports.