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ServiceBox vs FieldEdge Comparison (2026)

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Good recommendations?

ServiceBox

FieldEdge

Overview

ServiceBox is a software for service companies to manage their end to end business including: customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance and we integrate seamlessly with QuickBooks and Sage 50 (Canada).

FieldEdge helps field service management companies save time and make more money. Easily track customer history, dispatching, finances, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

168

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.2

314

174

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

Pros

“ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail!”

Dawn B.

Learning Experience Designer

“I think the standout feature of ServiceBox is the integration of all our necessary workflow items in one product; timesheets, work orders, material tracking and the ability to attach jobsite photos an notes as well as a to do list.”

Jeremy S.

Electrician

“Having them check in and check out and adding pics and notes to the service box is a huge plus as well just to protect my guys and my business if there is a conflict with billing or the job.”

Dave B.

Owner

Pros

“The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry.”

Sai A.

Assistantship

“FieldEdge is a great scheduling tool and way for my clients to keep in contact with their customers.”

Cathy D.

Owner

“It helps streamline daily field service operations and keeps important information organized.”

Bhawna D.

Recruiter

Cons

“Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good.”

Jeremy S.

General Manager

“It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful.”

Scott S.

IT Manager

“Our old system did this however it was very old and we needed to update, we have used ServiceBox for a few years now and have gotten used to not being able to schedule on specific runs.”

Caitlyn B.

Office Administration

Cons

“The application was clearly built for residential service trades (HVAC, plumbing) and lacks flexibility for heavy industrial maintenance.”

Ron C.

Engineering and Maintenance Leader

“Managing larger amounts of information can also feel a little overwhelming at times.”

Bhawna D.

Recruiter

“Some technicians report the mobile experience as slow or frustrating.”

Cathy D.

Owner