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ServiceBox vs Housecall Pro Comparison (2026)

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Good recommendations?

ServiceBox

Housecall Pro

Overview

ServiceBox is a software for service companies to manage their end to end business including: customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance and we integrate seamlessly with QuickBooks and Sage 50 (Canada).

Housecall Pro helps pool service businesses streamline operations, automate routine tasks, simplify payments, and scale smarter—all from one comprehensive platform. With guided setup and user-friendly tools, getting started is easy. Join over 45,000 businesses and sign up for a free trial today!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

168

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.7

2.7K

2.1K

465

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“ServiceBox lets us keep track of our schedules, do daily time tracking, and complete service records in great detail, even allowing us to add photos of detail!”

Dawn B.

Learning Experience Designer

“I think the standout feature of ServiceBox is the integration of all our necessary workflow items in one product; timesheets, work orders, material tracking and the ability to attach jobsite photos an notes as well as a to do list.”

Jeremy S.

Electrician

“Having them check in and check out and adding pics and notes to the service box is a huge plus as well just to protect my guys and my business if there is a conflict with billing or the job.”

Dave B.

Owner

Pros

“I like that when you try and get a deposit for anything over 1250$ they want your customer personal ID , there card number & my personal last 3 month bank statements . ABSOLUTELY LOVE IT”

Damian C.

Owner

“What I liked least is that the integration with Quickbooks glitches at times and you have to manually push the invoices to QBO.”

Cathleen D.

Bookkeeper

“The customer profiles keep everyone in one chat and you cannot text just the husband, landlord, tenant, etc.”

Julie J.

Manager

Cons

“Simple tasks are made complicated by this software such as zipcode not printed on work orders, screens not properly displayed on cell phone, and the quality of pictures uploaded are not very good.”

Jeremy S.

General Manager

“It comes up with many notifications when a job is scheduled, moved or changed, but the amount of notifications tends to lead me to ignoring them all together. If it would open directly to the Web view of ServiceBox, that would be very helpful.”

Scott S.

IT Manager

“Our old system did this however it was very old and we needed to update, we have used ServiceBox for a few years now and have gotten used to not being able to schedule on specific runs.”

Caitlyn B.

Office Administration

Cons

“Their phone system (Voice) has too many glitches, bugs, and malfunctions to list.”

Julie J.

Manager

“We average 20 hours a WEEK with support....and are getting nowhere. If it wasn't so overwhelming to relocate all our data, phone, etc., we would have left them a while ago.”

Julie J.

Manager

“Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted.”