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ServiceM8 vs Commusoft Comparison (2026)
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Good recommendations?
Overview
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
Commusoft's job management software allows plumbers to take control of customer data, technician schedules, and business communications and keep everything safely
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
311
5
4
3
2
1
212
79
7
4
9
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app4.7
212
5
4
3
2
1
164
41
4
0
3
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this appPros
“I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price.”
BB
Ben B.
Electrical Contractor
“There was also no option to include tasks for forms to jobs.”
GS
GWEN S.
FOUNDER AND CEO
“At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking.”
DN
David N.
Director
Pros
“The application structures every single step of the workflow, ensuring no maintenance task is forgotten and every intervention is billed accurately.”
BD
Brad D.
Maintenance Manager - Amsoil Inc
“The learning curve is steep forcing the allocation of several hours to train staff. ”
BD
Brad D.
Maintenance Manager - Amsoil Inc
“The scheduling, job history, and customer communication features save us a lot of time and reduce errors.”
RN
Rebecca N.
Operations manager
Cons
“The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for.”
HA
Heather A.
Business owner and operator
“Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time.”
HA
Heather A.
Business owner and operator
“Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers.”
DN
David N.
Director
Cons
“The only thing I can think of is the date is funky because these Brits format date/month/year & they spell labor incorrectly.”
MH
Miriam H.
VP
“The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements.”
JP
Joseph P.
Director
“An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them!”
JP
Joseph P.
Director
- Vendor responds to reviews
- Last review10 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features143
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Bulk Send
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Change Order Management
- Chat/Messaging
- Checklists
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Convert to PDF
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Credit Note
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Scheduling
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Management
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Mechanical Equipment
- For Oil & Gas
- For Pest Control Companies
- For Plumbing Industry
- Forms Creation & Design
- Forms Management
- GPS
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Image Capture
- Industrial
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Materials Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Order Management
- Overtime Calculation
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Photo Capture
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing and Cost Calculations
- Prioritization
- Productivity Analysis
- Productivity Tools
- Progress Reports
- Project Management
- Project Time Tracking
- Property Layouts
- Proposal Generation
- Proposal Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Status Tracking
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
- Total features180
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Bulk Send
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Change Order Management
- Chat/Messaging
- Checklists
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Convert to PDF
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Credit Note
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Scheduling
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Management
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Mechanical Equipment
- For Oil & Gas
- For Pest Control Companies
- For Plumbing Industry
- Forms Creation & Design
- Forms Management
- GPS
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Hourly Billing
- Image Capture
- Industrial
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Labor Rates
- Lead Management
- Live Driver Tracking
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Material Ordering
- Materials Management
- Media Library
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Channel Communication
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Order Management
- Overtime Calculation
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Photo Capture
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing and Cost Calculations
- Prioritization
- Productivity Analysis
- Productivity Tools
- Progress Reports
- Project Management
- Project Time Tracking
- Property Layouts
- Proposal Generation
- Proposal Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- SMS Messaging
- Safety Management
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Status Tracking
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Work Order Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations9
- Commusoft Sales
- Deputy
- Dropbox
- FreeAgent
- Gmail
- GoCardless
- Google Calendar
- HubSpot CRM
- MYOB Business
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Workato
- Worldpay for Enterprise
- Xero
- Zapier
- naturalForms
- Total integrations16
- Commusoft Sales
- Deputy
- Dropbox
- FreeAgent
- Gmail
- GoCardless
- Google Calendar
- HubSpot CRM
- MYOB Business
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Workato
- Worldpay for Enterprise
- Xero
- Zapier
- naturalForms
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